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Solutionreach provides a web-based platform for medical practices to streamline revenue cycle management and enhance patient communication. Although its automation tools may be less advanced compared to competitors, users find that Solutionreach's feature-rich and intuitive interface justifies the investment, leading to improved efficiency and increased patient satisfaction.

SolutionReach Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is Solutionreach?

Overview

Solutionreach is a revenue cycle management platform designed for healthcare practices. This diverse platform provides healthcare professionals with comprehensive capabilities, including insurance verification, patient communication management, revenue cycle management, appointment scheduling, and patient engagement tools. With Solutionreach, healthcare practices can enhance productive communication with patients and optimize their workflows across multiple patient care areas, helping them increase their revenue.

What Is Solutionreach Best For?

One of the standout features of Solutionreach is its automated appointment reminders. This feature significantly enhances the efficiency and reliability of patient communication, ensuring patients are consistently reminded of their upcoming appointments. By sending reminders via text messages, emails, and voice calls, Solutionreach helps reduce no-shows and improves patient compliance.

Solutionreach Pricing

Solutionreach offers two pricing plans, Pro and Enterprise, with premium feature add-ons. Get in touch with us today to learn more about the Solutionreach pricing plan that best fits your business needs.

Solutionreach Integrations

Solutionreach seamlessly integrates with various third-party applications, including:

How Does Solutionreach Work?

Here's how you can make use of the software's features:

  • Log in to the Solutionreach platform using your credentials
  • Integrate Solutionreach with your practice's scheduling software for seamless data transfer
  • Set up and customize templates for appointment reminders, confirmations, and recalls
  • Choose the preferred communication channels for patients, such as text, email, or voice calls
  • Schedule automated reminders to be sent at specified intervals before appointments
  • Automatically send follow-up messages to patients' post-appointment for feedback and future care
  • Monitor and manage patient responses through the Solutionreach dashboard
  • Review analytics and reports to measure the effectiveness of patient communication strategies
You can also schedule a free Solutionreach demo to see the software in action.

Who Is Solutionreach For?

Solutionreach is best used by healthcare professionals in various facilities, including:

  • Dental practices
  • Ophthalmologists and optometrists
  • Medical practices
  • DSOs (Dental Support Organizations)
  • Vision groups
  • Hospitals and medical groups

Is Solutionreach Right For You?

Solutionreach is a highly trustworthy platform that opens multiple practice-friendly opportunities for healthcare professionals. So, if you are looking for an all-in-one solution that handles seamless communication, scheduling appointments, planning effective treatments, and tracking each patient's health progress, then Solutionreach is worth a try.

The platform is scalable and can handle more patients with increased communication needs. Additionally, it is HIPAA-compliant, ensuring that all patient data is handled with the utmost care and confidentiality. Solutionreach has been recognized for its excellence in healthcare communication.

Are you still deciding whether Solutionreach is right for your business? Call us at (661) 384-7070, and we will help you make the best decision.

SolutionReach Features

This feature allows clinicians to send patients digital forms to fill out before they visit the clinic. It helps prepare the patient and the office about payment and treatment plans beforehand.

how it worksSee How It Works

Solutionreach helps send messages to a group of patients or the entire patient base through email or text. You can create these messages using custom lists, which can be generated by uploading a CSV file containing patient ID, name, or date of birth (DOB) information.

how it worksSee How It Works

It streamlines patient communication and business support across multiple practices, ensuring consistent and effective messaging across all locations.

how it worksSee How It Works

The mobile app includes critical features that sync data across various devices, so a message never goes unread. It provides a secure medium for two-way texting, easy appointment scheduling, video conferencing, patient demographics, and team chats.

how it worksSee How It Works

The Solutionreach two-way texting feature facilitates effective communication between patients and dental practices. It provides a convenient medium for sending confirmation messages, collecting images, accessing important patient information, and much more.

how it worksSee How It Works

Pros and Cons of SolutionReach

Pros

  • Robust and intuitive user interface
  • Automated reminders to reduce no-shows
  • Creative e-communication strategies to keep patients in loop
  • Detailed reports and analytics to identify areas of improvements

Cons

  • The smart review's function needs improvement
  • Technical issues may arise when new features are released

SolutionReach Pricing

Pro

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What's Included

  • Website Chat Widget Refer-A-Friend

  • Batch Messaging

  • Automated Marketing

  • Text to Pay

Enterprise

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What's Included

  • Pro plan’s features +

  • Video Call / Telehealth

  • ENT Location Management

  • Payment Technology

  • Caller Intelligence

SolutionReach Reviews

Overall Rating

3.5

92 Review(s)

Rating Distribution

5

star

(33)

4

star

(20)

3

star

(15)

2

star

(10)

1

star

(14)

May 2024

Poor product

Lorry

Hospital & Health Care

Ease of use

5

Value for money

2

Customer Support

2

Functionality

5

Pros

The web-based aspect is the only pro for me. However, the ease of use was lacking. Often, I had to call customer service, wait on hold for 20 minutes, and then maybe they could help. Emails were very slow to respond to, if they responded at all.

Cons

As a sales agent dealing with customer service in the Philippines, I found it to be the worst. They kept charging me for Solutionreach even after I stopped using it. It's a terrible company with terrible ethics and business philosophy.

May 2024

Good Software Product

Holly

Hospital & Health Care

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

Pros

Solutionreach is an easy system for me to navigate. Seeing the conversation thread is invaluable to me.

Cons

I faced occasional errors while sending messages and some system issues, which created problems.

March 2024

Horrid Company

Samantha

Health, Wellness and Fitness

Ease of use

5

Value for money

2

Customer Support

2

Functionality

3

Pros

When it was working right, I found it to be an okay program for communication.

Cons

It's very glitchy. I couldn't get system issues resolved, and they claimed they had no records of my calls for tech support.

View All 92 Reviews

Frequently Asked Questions

Solutionreach offers two feature-rich pricing plans, including Pro and Enterprise, with multiple add-ons. Contact us for pricing details for a customized plan that fits your business needs.