Solutionreach EHR Software

Patient Engagement

Pros

SolutionReach has been instrumental in enhancing our patient engagement strategies. It has provided us with multiple avenues to better connect with our patients and potential patients. The software's messaging capabilities have significantly expanded our communication options.

Cons

While SolutionReach has been a valuable tool we would love to have the ability to offer online patient appointment scheduling. Unfortunately it doesn't integrate seamlessly with our EMR system. However we continue to monitor the platform for updates and improvements.

The way to go!

Pros

While using Solutionreach EHR, weve been able to be more attentive to our patients with the help of this software; while scheduling appointments and submitting test results, Solutionreach has really helped us through it all!

Cons

No issues so far from our side!

Satisfied user

Pros

Solutionreach EHR is combined with additional features like voice recognition that help our doctors complete their rounds with ease and comfort.

Cons

There are some minor issues with the insurance claims and they are still pending.

They understand our needs

Pros

This software has everything we would need from an EHR and we appreciate that very much. Our crunching time is cut in half because of the useful billing and insurance claims management module.

Cons

Our calls often do not go through to the customer center and I dont know what that is about, we need support asap.

A satisfactory product

Pros

There are several choices available. The data that was extracted and entered into our software was well incorporated.

Cons

I feel like some of the features were hard to operate and their customizability options were limited.

Made Life Easier!

Pros

This software really made my job easier, it takes out all the stress of setting an appointment and managing it. It also reminds the clients by sending constant reminders which takes out the need of making several calls.

Cons

Not very user friendly. Need a lot of time to figure things out at first but it makes sense when you get use to it.

Effective and Resourceful

Pros

I love how this software keeps me up to date about my appointments and meetings and their customer service is one of the best there is.

Cons

It sometimes keep sending reminders if you dont set the number of reminders you need which can be annoying sometimes.

Solutionreach

Pros

It has all the features for EHR and we can get rid of our paper files now.

Cons

There are no longer any templates for returning patients and we need those.

Did not solve anything

Pros

It was easy to setup and the data migration process was smooth

Cons

The software is worse than our previous one and we are not able to become more efficient because it keeps crashing.

A useful EHR software

Pros

There are enough customization options to allow any practice to tailor it according to their preferences.

Cons

The customer service representatives take quite a while to get back on issues.