Therabill offers a robust electronic billing and practice management solution for behavioral health practices. While some find third-party integration challenging, its extensive features and intuitive interface justify the investment. A free demo lets you explore its benefits firsthand. Overall, Therabill is a standout solution for mental health professionals.

Therabill by WebPT Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What Is Therabill?

Overview

Therabill by WebPT is a web-based practice management system designed to cater to the needs of mental health providers and speech therapists. It offers features such as scheduling, electronic claims submission, documentation, appointment reminders, secure provider portals, patient invoicing, and electronic remittance advice. This comprehensive tool enhances therapists’ productivity and saves them some valuable time.

Designed to serve both single and group therapy practices, the software allows users to access the system from anywhere through a web-enabled device.

What Is Therabill Best Known For?

The software stands out in streamlining the invoicing process, offering automated billing, customizable invoices, and seamless insurance claims management. Practices can even personalize invoices by selecting their preferred format and adding their logo. Additionally, Therabill integrates well with various practice management tools, enhancing its utility and appeal within the behavioral health sector. This focus on efficient billing simplifies administrative tasks, allowing mental health professionals to dedicate more time to patient care.

Therabill Pricing

The vendor offers a customizable and flexible pricing plan for its users. Get in touch with our sales team now for a personalized pricing quote tailored specifically to meet your requirements and budget.

Therabill Integrations

Therabill integrates with WebPT,  Google Calendar, and  Jopari clearinghouse. However, the vendor has not disclosed any additional information regarding its integrations.

How Does Therabill Work?

Follow the steps outlined below to get started with the software:

  • Log in to the software using your credentials
  • Schedule patient appointments and sync with Google Calendar
  • Document sessions and clinical notes using customizable templates
  • Store patient records and healthcare documents in the secure cloud system
  • Generate and electronically submit insurance claims to streamline the billing process
  • Track payments, issue statements, and manage accounts receivable
  • Use tools like auto reminders and provider portals to enhance patient engagement
  • Access analytics and reports on key performance metrics
You can also explore the software’s features firsthand with a free Therabill demo session – limited slots available!

Who Is Therabill For?

Therabill software is suitable for mental and behavioral practices of all sizes. It is purpose-built to meet the specific requirements and workflows of:

  • Mental health providers
  • Speech therapists
  • Psychologists
  • Physical therapists
  • Counselors
  • Occupational therapists

Is Therabill Right For You?

If you are a mental health, behavioral health, or therapy practice looking for an affordable billing and practice management solution, Therabill may be the right choice. Its integrated software handles all areas of your business, from scheduling to documentation and billing.

The platform enables healthcare facilities to cut down the amount of time it takes to bill insurance by automatically allowing them to file electronic claims to thousands of compatible insurance companies. Therabill is a suitable option for various therapy practices, including mental and behavioral health specialists, social workers, speech-language pathologists, developmental therapists, nutritionists, and psychologists.

Moreover, the software's calendar and scheduling tools allow users to manage appointments and patient sessions automatically.

Since 2005, Therabill has been the trusted solution for thousands of behavioral health practices. It is also a HIPAA-compliant platform, ensuring that sensitive patient data is securely stored and shared.

Need more information? Call us at (661) 384-7070, and we will provide personalized guidance to help you make an informed decision for your practice.

Therabill by WebPT Features

Behavioral health providers can create their preferred schedule view to streamline the entire scheduling workflow. The software also allows users to send automated email, text, and voice message appointment reminders, reducing patient no-shows and saving time. With an intuitive drag-and-drop calendar, providers can manage appointments easily and efficiently. Additionally, the system lets users sync their Therabill schedule with Google Calendar, ensuring they never miss an appointment.

how it worksSee How It Works

Therabill's documentation feature allows providers to create and access customizable patient notes and documentation directly from their schedules. Users can include various field types, such as narratives, goal sets, goal progression, and even brand notes with their company logo. Additionally, the system allows users to submit notes electronically to payers for reimbursement and fax them to any fax line in the US – all within one system.

how it worksSee How It Works

The software allows users to file electronic claims to thousands of compatible government payers and insurance payers automatically. It does not require users to create clearinghouse accounts, as all claims pass through Therabill's clearinghouse accounts. Additionally, the web-based electronic billing system detects the majority of claim errors before they reach the payer adjudication systems. These errors are returned within a day or two, allowing for prompt correction and resubmission.

how it worksSee How It Works

The patient portal feature allows patients to conveniently access, view, and pay their bills through a secure platform integrated with credit card processing. Providers can add new patient charts and access and edit existing ones through the portal. As Therabill is cloud-based, users can access all patient information from any computer with an internet connection.

how it worksSee How It Works

Pros and Cons of Therabill by WebPT

Pros

  • Comprehensive billing features streamline revenue management processes
  • User-friendly interface for efficient workflow navigation
  • Reporting tools facilitate insights into practice performance
  • Offers automated appointment reminders for improved patient engagement
  • Customizable templates enable comprehensive therapy session documentation

Cons

  • Learning curve for new users during implementation
  • Integration limitations with certain third-party software
  • Customer support response times may vary

Therabill by WebPT Reviews

Overall Rating

3.1

34 Reviews

Rating Distribution

5

star

(8)

4

star

(5)

3

star

(9)

2

star

(5)

1

star

(7)

September 2023

Helping with Private Practice Billing

Todd

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

The software is user friendly, affordable, assists with insurance guideline changes and offers great customer support.

Cons

There are many features that are not available and the overall layout/design needs improvement.

May 2023

Therabill is so easy to use

irene

Medical Practice

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Finding new insurance information and payor IDs is quick. Posting payments and handling copays is effortless. Customer service is excellent with fast response times and an easy to use chat option.

Cons

It is very hard to find solutions for error messages when claims are rejected.

August 2022

Worst Customer support

Sam

Medical Practice

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

Pros

Honestly I can't find any positive features in Therabill after switching to a different software. The interface is clunky and lacks logical flow. It fails to communicate with WEBPT as promised resulting in frequent delays and errors.

Cons

I experienced communication errors between WebPT and Therabill when starting a new practice, resulting in billing issues for nearly 3 months. The customer support team was unhelpful and I never spoke to the same person twice, starting from square one with each interaction.

June 2022

Terrible customer service, DO NOT USE THERABILL IF YOU WANT TO EXPAND AND GROW!!

Susan

Health, Wellness and Fitness

Ease of use

6

Value for money

7

Customer Support

3

Functionality

3

Pros

I have been a customer since 2013 and billing is a simple process.

Cons

As our practice grew and we added administrators and therapists we were unable to change the scheduling colors for 14 therapists making it nearly impossible to manage. This problem worsened over time since 2013.

May 2022

Customer service is bad

Erika

Smile Therapy Center

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Pros

We can use it with ease and it can store information for multiple insurance providers.

Cons

The customer service never calls back and when they do they do not take our problems seriously. Kindly look into the matter.

April 2022

A few fixes needed

Nuha

Right Way Therapy

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Pros

It already comes customized and you can integrate it with the documentation system as well.

Cons

I am still not familiar with the software and with the training was more extensive to cover all the features.

March 2022

Set up is complicated

Annie

Lotus Psychotherapy

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

Pros

All the information is made available with grouping according to patient demographics. A neat feature.

Cons

The setup is so complicated that we couldnt figure it out on our own. It takes 2 days to hear back from the technical support team and even then they are not helpful. A bad experience indeed.

June 2021

So disappointing! What happened to customer service?

Caroline

Health, Wellness and Fitness

Ease of use

6

Value for money

3

Customer Support

3

Functionality

3

Pros

Customizing templates and daily documentation is effortless and streamlines my workflow.

Cons

The customer service provided poor assistance and failed to resolve major issues for months. Additionally system updates were infrequent.

April 2021

Not a practical choice

Sam

LGVC.llc

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

Pros

Its an easy to use system with a lot of features to offer.

Cons

The setup is difficult and the customer support is not the best,they rarely respond let alone guide you to fix the problem. Very Disappointed

April 2021

Its Okay

Freddy

Private Clinic

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

Pros

Its very user oriented with easy accessibility. I like how they kept the design simple and self explanatory. They also offer a lot of different features that are hard to find in other systems.

Cons

The customer support is their only drawback.

Frequently Asked Questions

Therabill provides phone and email support options.