Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 51 users reviews
3.4
Rating Distribution
Positive
49%
Neutral
39%
Negative
12%
Starting Price
Custom Pricing
Therabill Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Therabill Features
Appointment Scheduling
Behavioral health providers can create their preferred schedule view to streamline the entire scheduling workflow. The software also allows users to send automated email, text, and voice message appointment reminders, reducing patient no-shows and saving time. With an intuitive drag-and-drop calendar, providers can manage appointments easily and efficiently. Additionally, the system lets users sync their Therabill schedule with Google Calendar, ensuring they never miss an appointment.
Documentation
Therabill's documentation feature allows providers to create and access customizable patient notes and documentation directly from their schedules. Users can include various field types, such as narratives, goal sets, goal progression, and even brand notes with their company logo. Additionally, the system allows users to submit notes electronically to payers for reimbursement and fax them to any fax line in the US – all within one system.
Electronic Claims Submission
The software allows users to file electronic claims to thousands of compatible government payers and insurance payers automatically. It does not require users to create clearinghouse accounts, as all claims pass through Therabill's clearinghouse accounts. Additionally, the web-based electronic billing system detects the majority of claim errors before they reach the payer adjudication systems. These errors are returned within a day or two, allowing for prompt correction and resubmission.
Patient Portal
The patient portal feature allows patients to conveniently access, view, and pay their bills through a secure platform integrated with credit card processing. Providers can add new patient charts and access and edit existing ones through the portal. As Therabill is cloud-based, users can access all patient information from any computer with an internet connection.
Patient Invoicing
Therabill simplifies patient billing by allowing providers to create and send professional statements effortlessly. The system offers two statement formats: balance and ledger, so users can choose their preferred layout based on their billing needs.
Electronic Remittance Advice (ERA)
This feature enables providers to enter insurance and patient payments quickly and accurately. With a single click, users can process remittance files from payers and automatically post payments to the correct accounts.
Pros And Cons of Therabill
Pros
Comprehensive billing features streamline revenue management processes
Reporting tools facilitate insights into practice performance
Offers automated appointment reminders for improved patient engagement
Cons
Integration limitations with certain third-party software
Customer support response times may vary
Therabill Pricing
Therabill |
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Custom Pricing |
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Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Therabill Reviews
Total 51 reviews
3.4
All reviews are from verified customers
Rating Distribution
5
Stars24%
4
Stars25%
3
Stars27%
2
Stars12%
1
Stars12%
Share your experience
Obaid
Physical Therapy, 11-50 employees
More than a year
“Therabill is a reliable and user-friendly software for therapy practices.”
Pros
Therabill is a reliable and user-friendly software for therapy practices, making scheduling, documentation, and billing seamless. At Amro Healthcare, we are experts in managing billing through Therabill. If you face challenges with claims or denials, reach out to us at obaid.b@amrohealthcare.com for professional support and revenue optimization.
Cons
Nothing observed so far..
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Healthcare, Accident and Health Contingency, 500+ employees
Less than 6 months
“Takes the hassle out of life”
Pros
The system really easy to use as it is fast and responsive, and it populates all the necessary information with just a single click. Plus the filters really help streamline tasks and the detailed FAQ section answers most of my questions effectively.
Cons
I think more support interaction and training would be really helpful because the application can get pretty complex, especially when customization goes beyond just the basic billing needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Tameka
Healthcare, 1-10 employees
More than a year
“Simple and intuitive”
Pros
Therabill is really user-friendly and they also provide helpful tutorials and built-in video guides for assistance. And now posting payments for ERAs has become a so easy for us, cutting down on the time it used to take for manual entries. Overall they have done a great job keeping users on track while using the system.
Cons
What I found most difficult about the Therabill system is how it works as a standalone platform. The separation from my EMR makes things tricky. If a patients insurance details are entered incorrectly into the WebPT EMR and then transferred to Therabill, it gets stuck with the wrong provider. Even if I correct it in both systems, the issue stays. Any glitches with WebPT's system in linking or uploading claims completely halt the billing process. Also it is a hassle to access therapy notes for the biller since I have to log into the EMR for more info. I feel like integrating these systems would make things so much easier.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
9
Frequently Asked Questions
What level of support does Therabill provide?
Therabill provides phone and email support options.
Who are the typical users of Therabill?
The typical users of Therabill by WebPT include independent healthcare providers, mental health care professionals, and speech healthcare therapists working in private practice.
How much does Therabill cost?
Therabill offers a flexible pricing plan that can be tailored according to your unique requirements. Request a custom pricing quote from our sales team today!
Is Therabill cloud-based?
Yes, Therabill is cloud-based.
What are the main features of Therabill?
The main features of Therabill include electronic claims submission, documentation, scheduling, custom and automated reports, appointment reminders, billing services, and patient invoicing.
Does Therabill offer a free trial?
Yes, Therabill offers a free trial.
Does Therabill offers a mobile app?
Therabill does not offer a dedicated mobile app.
Does Therabill offer an API?
No, Therabill does not offer a public API.
What other apps does Therabill integrate with?
Therabill integrates with WebPT, Google Calendar, and Jopari clearinghouse.
What languages does Therabill support?
Therabill supports the English language.



