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Overview of TigerConnect pricing
TigerConnect’s price starts around $8 - $15/user/month for its basic communication system. The cost varies based on organization size, selected modules, and depth of integration. Pricing can change depending on various factors such as specific modules deployed (like Clinical Collaboration, Alarm Management), the number and type of users, the level of EHR integration required, and the scope of implementation services. Since enterprise agreements are often customized rather than standardized, organizations should review their communication workflows and compliance requirements to identify the configuration that works best for them. This guide breaks down TigerConnect pricing using publicly available information, module details, and feedback from verified users.
- Modular plans cover Secure Messaging, Clinical Collaboration, Alarm Management, Patient Engagement, Physician Scheduling, and Advanced Integrations
- Additional costs can include implementation/onboarding, optional premium support, add-ons, and custom integrations
- Choosing the right configuration depends on hospital size, number of users, workflow priorities, and modules selected
- Users highlight core messaging’s ease-of-use, affordability, and HIPAA compliance, while noting that add-ons and license flexibility can affect smaller or changing organizations
To help you budget, here’s an estimated pricing breakdown for TigerConnect’s main modules.
Module | Description | Estimated Price (USD/user/month) |
Secure Messaging (Core Module) | HIPAA-compliant texting, group chat, broadcast alerts | $8-$15 |
Clinical Collaboration Platform | Role-based communication, EHR context messaging, escalations, integration with scheduling | $12-$25 |
Patient Engagement | Secure patient text/video/voice outreach, appointment reminders, automated outreach | $15-$30 |
Physician Scheduling | Provider on-call scheduling, shift templates, mobile access | $8-$20 |
Alarm Management And Event Notification | Integrations with nurse call, alarms, lab/monitoring events | $15-$30 |
Integrations And Workflow Orchestration (CareConduit, APIs) | System integrations, automation across EHR, nurse call systems, PBX, SSO | $10-$25 |
Pre-Hospital And Transfer Workflows | EMS-to-ED handoff, transfer coordination | $12-$25 |
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
- Numerous users report that the platform is “user-friendly, affordable, and HIPAA-compliant,” noting that even the core plan delivers the secure messaging and ease of use healthcare teams need
- Some reviewers point out that there are “several different add-ons to the tool,” but still feel that “overall, the cost is reasonable,” especially if you mainly need essential features
- A common issue is license flexibility. One user mentioned that they were told they could “drop or add licenses whenever needed,” but later found that reducing licenses wasn’t actually possible, even after their team size decreased
These concerns tend to show up more with smaller or changing organizations, while larger hospitals or clinics with stable teams, on average, find pricing fair, especially when they use the software platform for day-to-day secure communication.
Cost Category | Applies To | Description |
Image Results Sharing | Hospitals, radiology departments | Allow staff to safely send MRIs, CTs, and other images with zoom-in and markup capabilities |
Escalated Messaging | Hospitals and teams handling urgent alerts | Escalates important requests immediately if they aren’t answered within a set time |
Team-Based Activation | Hospitals and rapid response teams | Quickly notifies and activates code or emergency teams when needed |
Premium Support And SLAs | Organizations that need higher reliability | Offers faster technical support and service level agreements to ensure the system is always available |
Nurse Call Support | Hospitals with nurse call systems | Sends alerts and updates from nurse call system directly to the right staff members |
The total cost of ownership for TigerConnect varies depending on the number of licensed users, hospital size, and module deployed. Here is an estimated breakdown for deployment patterns:
Scenario 1: Small Hospital (50 Beds)
- Estimated Users: 75-100 staff (nurses, admin, physicians)
- Modules included: Secure Messaging and Basic Collaboration
- One-Time Implementation: $10,000
- Subscription (3-years): $54,000 (100 users x $15/user/month x 36 months)
- Optional Add-Ons: $5,000
- Total 3-Year TCO: $69,000
Scenario 2: Medium Hospital (100-300 Beds)
- Estimated Users: 200–350 staff
- Modules: Secure Messaging, Alarm Management, and Clinical Collaboration
- One-Time Implementation: $20,000
- Subscription (3-years): $180,000 (250 users × $20/user/month × 36 months)
- Optional Integrations: $15,000
- Total 3-Year TCO: $215,000
Scenario 3: Large Hospital Or Health System (300+ Beds)
- Estimated Users: 800-1,200+ staff
- Modules: Full Collaboration Suite, Alarm Management, and Advanced Integrations
- One-Time Implementation: $75,000
- Subscription (3-years): $720,000 (1,000 users × $20/user/month × 36 months)
- Optional Integrations: $100,000
- Total 3-Year TCO: $895,000
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Deciding which TigerConnect module to use depends on how your hospital arranges work and communication across teams.
- Most hospitals begin with Secure Messaging (Core Module) to replace pagers, cut down on phone tag, and improve basic team communication. Typical rollout takes 4-6 weeks for 100-250 users
- Alarm Management and Event Notification are ordinarily added in critical areas like ICU or emergency departments. It works with nurse call systems, monitors, and lab alerts to help staff respond faster. Implementation usually takes 6-8 weeks
- Clinical Collaboration is useful when teams need communication linked to the EHR, escalations, or scheduling. Deployment can take 8-12 weeks depending on integration complexity
- Patient Engagement supports outpatient outreach, appointment reminders, and secure messaging with patients. It is typically introduced after basic messaging and clinical collaboration and takes 4-6 weeks per unit
- Physician Scheduling makes on-call rotations and mobile access convenient, typically setup in 4-6 weeks
- Advanced modules like Integrations and Pre-Hospital/Transfer Workflows require custom configuration, with timelines ranging from 8-16 weeks
- To get the most value, begin with the modules that cater to your most crucial needs, and then expand slowly. Plan for setup, optional add-ons, and staff training. Initially, trying a module in one department rather than the whole organization helps lower risk, control costs, and make sure each feature truly adds value to daily operations.
Whether TigerConnect is the right investment depends on how important effortless communication is to your organization. If improving communication between departments is a priority instead of just another IT purchase, then this platform may be helpful for you.
Value For Money
TigerConnect holds a value-for-money rating of 4.5/5 based on user feedback. Many users say the per-user pricing for the Messaging module is reasonable, especially for replacing pagers or fragmented communication tools. At the same time, users from larger health systems often note that adding multiple enterprise modules can significantly increase overall spend, so budgeting carefully is important even when the investment is seen as justified.
Ease Of Use
TigerConnect scores a 5/5 rating for its ease of use, with users commonly highlighting its simple, familiar interface that helps clinic staff get started quickly. Though basic messaging functions are generally easy to understand, reviewers also mention that setting up advanced workflows, integrations, and escalations may require IT support or vendor help.
The table below compares solutions based on reported starting prices and user ratings to help you evaluate alternatives.
Alternatives | Starting Price | Rating |
$12/user/month | 4.6 | |
$399/month (1-4 users) | 3.4 | |
$389/month | 3.5 | |
$249/month | 3.9 | |
$16.99/month | 4.5 |
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
The pricing and plan details in this guide are based on third-party platforms and publicly available data as of February 2026. We reviewed each module, feature, and subscription option to present a clear picture of how the pricing is structured. We also incorporated user feedback, paying close attention to recurring comments on pricing, implementation, ease of use, and overall effectiveness. This guide reflects how TigerConnect performs in real-world healthcare settings, outlining both its core strengths and factors hospitals and clinics may want to consider before making a decision.