TouchWorks EHR Software

TouchWorks EHR Software is a Meaningful Use compliant, ONC-ATCB certified cloud-based electronic health record system that offers flexible features. This software by Allscripts is designed to cater to the needs of large practices, multi-specialty clinics, and academic medical centers. It supports integration with other easy-to-use application programming interfaces or APIs. The solution was built to offer a mobile solution to physicians working in ambulatory settings. Besides, it features Allscripts Wand that provides physicians mobile access to records.

The platform also offers e-prescription features, allowing healthcare experts to perform drug interaction and allergy checks. TouchWorks EHR enables users to generate clinical notes and control their information as per their ease. Users can also view charts in different ways, use fast and accurate documentation options, and order track diagnosis trends. It also allows clinicians to design tailor-fit workflows based on their practice requirements and protocols.

TouchWorks include an oncology module that helps users in workflow management, team collaboration, and automation of a patient's chemotherapy encounters. It offers the functionality to create order groups. This feature enables users to set up order groups, which consist of X-rays, labs, and other items not related to labs. It also provides reporting and clinical analytics features, enabling physicians to analyze clinical findings and disease management data.

TouchWorks Pricing

Pricing is not shared openly by the vendor. You can request a price quote by clicking on ‘Get Pricing’ Button.

Support

The software offers support via phone.

USP

It offers access to task lists that help users view the patient worklist where they can verify lab tests, patient results, messages, and Rx renewal requests.

TouchWorks Advantages

The software is easy to use and offers flexible note-taking functionality.

TouchWorks Limitations

Features, such as the patient portal, EPCS, etc. come with multiple extra charges.

TouchWorks EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

TouchWorks EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

TouchWorks EHR Software reviews

Overall Rating

14 Reviews

Excellent
21%
Good
29%
Average
21%
Poor
14%
Terrible
14%

A versatile option

May 2022

Gordon

Mid Atlantic Nephrology

Pros:
The UI is so easy to read and I can customize it according to my taste. A lot of features are included that can be tailor-made for you as well.
Cons:
The company takes a long time to fix bugs that we report. The process needs to be quicker.

Difficult to customize

April 2022

Leann

Hartford Medical Center

Pros:
There are a lot of customization options available for us. Although they are very difficult to control for a beginner.
Cons:
The system is not user-friendly and we have to spend a lot of time training new users on the software.

Not enough support

March 2022

Fauz

Motto Health and Wellness

Pros:
The software has a lot of capabilities for documentation and reporting. The demonstration and training was impressive.
Cons:
We have not heard back from them on a lot of complaints and that is concerning for our practice.

Not very functional

April 2021

Scott

White Rose Medical Group

Pros:
The prescription feature allows automatic refills for patients subject to doctor approval.
Cons:
It is not intuitive and the templates are outdated. The system has no interconnectability with third-party software and searching for records is difficult.

Gets the work done

March 2021

Franchesca

Advanced Family Eye Care

Pros:
Rearranges the documentation prepare and works well sending Rx
Cons:
Not as user friendly as others

Gets the work efficiently

March 2021

Hande

Mental Health Care

Pros:
Makes the documentation process easier and works excellently.
Cons:
Other choices in the market are easier to use than this so it should concentrate on making the product quality better.

Excellent Software

March 2021

Lindsey

Medical Practice

Pros:
It is really convenient to handle and learn. You can easily operate anything you want.
Cons:
It takes a little too much to load files for my patients and some of them really get restless during the time.

The cloud servers rarely work!

September 2020

Jeffrey

Jeffrey L. Horstmyer, MD, PA

Pros:
They really had me sold when they made their pitch but failed to deliver anything!
Cons:
Everything you add requires more money so, in the end, you end up paying A LOT. Their billing system has so many bugs and causes huge issues which take MONTHS to solve!

It is down a lot.

September 2020

Jeffrey

Jeffrey L. Horstmyer, MD, PA

Pros:
The features they mentioned when making the pitch sounded great.
Cons:
The servers are always down and it is painful to use it.

Incompetent

February 2020

Daniel

Summit Healthcare

Pros:
It is easy to switch between the inpatient and outpatient platforms.
Cons:
The system seems pretty incompetent. I am unable to find anything good about this system. It takes up a lot of my time. A one step process usually takes up to 5 to 6 steps with this system. The features that we use in our day to day routine are not at all functional. The support team is not helpful. I do not recommend using this product to anyone.

Functional

February 2020

Amy

Advanced HealthCare Solutions

Pros:
Once you figure out where things are it becomes easy to use. We use this tool mainly for scheduling, charting, and maintaining house records of our patients. This tool allows us to track and maintain records.
Cons:
The tool is not user-friendly. Allscripts have changed their entry login multiple times in the course of the most recent couple of years which is a problem and consistently takes a day or two where you cant use the portal in the progress time.

Look for other options

December 2019

Noel

Preferred Pediatrics

Pros:
I just like how the software adapts to our workflow.
Cons:
TouchWorks EHR system is not very stable. We have been the target of ransom-ware several times. The support staff is unresponsive.

Easy to use

November 2019

Karla

Health and Wellness

Pros:
It helps us solve our paper chart issues. It has everything in one system making it easy to use. It is able to save a running chart for patients and separate it into classes of MD notes, approvals, and even a running table on task/notes back and forth between provider/medical attendants.
Cons:
None. I like this software as it is extremely user-friendly.

Good EHR System

February 2019

Nathan

Advanced Family Eye Care

Pros:
Gets the job done. Streamlines documentation
Cons:
Not as user-friendly as other options in the EHR marketplace.

Call us at

(661) 384-7070

Call us at

(661) 384-7070