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Overview

ChangeGear excels at adapting to unique HR processes, providing a centralized platform for employee lifecycle management. While advanced customizations may require professional assistance, its built-in automation efficiently streamlines key workflows such as onboarding and offboarding. Overall, ChangeGear empowers HR teams to focus on strategic priorities by automating routine tasks.

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Overall Rating

Based on 13 users reviews

4.3

Rating Distribution

Positive

85%

Neutral

15%

Negative

0%

Starting Price
Custom

ChangeGear Specifications

Employee Onboarding

Customizable HR Workflows

Task Assignment and Tracking

Alerts/Notifications

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What Is ChangeGear?

ChangeGear is a cloud-based change management solution developed by Serviceaide, designed to support mid-sized to large organizations across various ed organizations across industries. It helps teams implement structured change processes with minimal disruption. The platform offers automated approval workflows and AI-driven risk assessments, allowing businesses to reduce manual tasks and avoid costly errors. With built-in policy control and real-time tracking, ChangeGear ensures operational consistency and audit-readiness at scale.

ChangeGear Pricing

ChangeGear pricing is structured to offer flexibility, with options tailored to meet the specific needs of various industries and company sizes. Request a personalized ChangeGear price quote that fits your needs and budget.

ChangeGear Integrations

The software supports integration with multiple systems and platforms, such as:

Watch a free ChangeGear demo to learn more about its integration capabilities.

Who Is ChangeGear For?

ChangeGear software is ideal for a wide range of industries and sectors, including:

  • Information technology
  • Utilities and energy
  • Healthcare
  • Education
  • Manufacturing
  • Nonprofit and public services

Is ChangeGear Right For You?

Are you looking to provide a flawless onboarding experience from day one? Need to ensure departing employees are offboarded securely to protect sensitive data? ChangeGear is a secure, scalable platform that solves these common HR pain points. Its standout cross-departmental automation connects HR, IT, and other teams into a unified workflow, streamlining the full employee lifecycle from hiring to exit. ChangeGear has also earned recognition from Gartner, Forrester, and Pink Elephant for its automation capabilities.

Still have questions about ChangeGear? Call (661) 384-7070 for more details and personalized assistance.

ChangeGear Features

ChangeGear software streamlines routine HR operations by automating repetitive tasks such as approvals, notifications, and documentation. This reduces manual workload, minimizes human error, and allows HR teams to focus more on employee engagement, strategic initiatives, and overall workforce development.

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The platform offers a centralized system for securely managing employee records, including personal information, job history, and performance data. This ensures quick access, reliable version control, and compliance with data protection standards. It supports efficient HR decision-making and lifecycle management across departments.

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This feature enables accurate tracking of employee work hours and attendance patterns through integrated logging tools. The data collected flows directly into payroll processes, reducing discrepancies and ensuring timely compensation while giving HR clear visibility into workforce availability and productivity trends.

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With structured automation, ChangeGear facilitates seamless onboarding and offboarding experiences for employees. From access provisioning to exit checklists, the system ensures consistent policy adherence and reduces delays. Additionally, it enhances both first impressions and closing procedures for HR professionals and new or departing staff.

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This feature helps HR departments remain aligned with labor regulations by automating compliance checks, documentation reviews, and timely alerts. This reduces legal risks, supports audit readiness, and provides peace of mind that internal policies meet evolving government and industry standards.

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Pros And Cons of ChangeGear

Pros

  • Tailored extensively to support unique business operations

  • Settings adaptable to department needs

  • Supports flexible deployment: Cloud or On-Premise

Cons

  • Reporting features provide limited actionable insights

  • Lacks localization support for non-English users

ChangeGear Reviews

Total 13 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Share your experience

SI

Salomon I.

Small-Business, 11-50 employees

4.0
June 2024

easy implementation but struggles with growth

Pros

I've been really impressed with how easily this tool integrates with our existing software. The implementation was much smoother than I expected and the interface is pretty intuitive when it comes to managing ticket workflows. It's helped streamline my daily operations a lot. What really stood out was how quickly we could get everything up and running and the compatibility with our CRM and project management tools was flawless.

Cons

Their customer support is kind of inconsistent. When something goes wrong, it doesn't always get fixed quickly, which messes up our workflow. The platform also feels limited compared to other options. It struggles to keep up with our growing needs and doesn't have the advanced features we want.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

HO

Henry O.

Mid-Market, 51-100 employees

3.0
May 2024

Boosted our IT management but poor support

Pros

I love how this tool has simplified our change management process. The templates and interface are easy to use which has really improved how we handle things. The sync with our ticketing system went off without a hitch and has made our daily operations run so much smoother. We use it all the time now for processing change requests and approvals. It's so customizable, which makes it a perfect fit for our needs and boosts our team's efficiency.

Cons

for me, the support team is a huge issue. When we have serious problems, it takes forever to get a response or the solutions don't work. We've had a lot of downtime and frustration because the support is slow which has really hurt our productivity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

JP

Josh P.

Enterprise, 500+ employees

4.0
April 2024

Excellent software for dealership management

Pros

The admin side has been a piece of cake. Setting up workflows doesn't require any special technical skills and since all the modules follow the same layout, I spend way less time figuring out where everything is when I'm configuring the system.

Cons

The maintenance windows are fine if you're in the Eastern time zone but it's a pain for the rest of us. Setting up automations can be tricky especially when you need variables. It's not as easy as it should be but it's still better than using SCSM.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Frequently Asked Questions

Yes, ChangeGear provides a RESTful API enabling programmatic access.

Yes, ChangeGear Mobile is available on iOS and Android.

Software is primarily available in English.

ChangeGear pricing is flexible and tailored to business needs. Request a personalized ChangeGear cost quote today.

ChangeGear integrates with Microsoft Teams, Slack, Zapier, Teachworks, and Convenia for seamless cross-platform workflows.

Typical users span IT, utilities, healthcare, education, manufacturing, and nonprofit industries and sectors.

ChangeGear offers support via an online contact form.