Last Updated
Overview
Grayscale is an AI-powered software to automate hiring communications and workflows directly within a company's ATS. Although some users report occasional message notification delays, its intuitive interface and time-saving automation offer value. On the whole, the platform’s features effectively streamline candidate engagement for high-volume recruiting teams.
Grayscale Specifications
- Recruitment And Applicant Tracking
- Employee Onboarding
- Employee Information Management
- Performance Management
Grayscale Features
Automated Candidate Engagement
Grayscale features automated follow-ups, reminders, and bulk messaging across SMS, WhatsApp, and chat. AI insights help prioritize top talent, enabling smoother communication and improved responsiveness throughout the hiring process.
Employee Communication
With this feature, broadcasts, personalised check-ins, and automated surveys are managed through SMS or WhatsApp. Templates and milestone messages support key moments like reviews or return-to-work, helping streamline post-hire engagement and communication.
AI Recruiting Assistant Integration
‘Gracie,’ the AI assistant, helps recruiters and hiring managers by automating outreach, candidate screening, interview scheduling, and onboarding messages. The assistant integrates with ATS, ensuring seamless workflows and reduced manual effort for recruitment teams.
Smart Preboarding And Onboarding
The software helps maintain engagement between offer and start date through personalized messages, reminders, and clear next steps. Automated forms, tasks, and scheduling simplify preboarding, creating a smoother, more consistent onboarding experience across teams and regions.
Pros And Cons of Grayscale
Pros
Seamlessly connects with existing ATS
Improves communication quality and response times
Helps remove manual data entry hassles
Cons
No search bar in text templates, slowing down template selection.
Updated candidate numbers don’t sync instantly
Grayscale Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Fateha M.
Alternative Medicine, 500+ employees
More than a year
“quick call reminders that help”
Pros
This software makes it really convenient to send emails and reminders to techs who can jump on calls quickly.
Cons
Something that's missing is the ability to assign different times to each tech while sending the same email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dionne P.
Machinery, 500+ employees
Less than 6 months
“bulk texting works really well”
Pros
One feature I really appreciate is the ability to send bulk text messages.
Cons
A frustrating issue is that if a candidate enters their phone number incorrectly you still can't text them even after updating the number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Grayscale offer an API?
No, Grayscale does not offer an API.
Does Grayscale have a mobile app?
Yes, Grayscale offers a mobile app for both Android and iOS users.
What language does Grayscale support?
The software supports English, Spanish, French, German, and more.
What types of Grayscale price plans are available?
The software offers a Basic plan priced at $99.00/feature/month. Contact us to request a personalized Grayscale cost quote based on your institution's requirements.
What level of support does Grayscale offer?
The platform provides support via chat and help center.
What other apps does Grayscale integrate with?
The platform integrates with several third-party applications and systems, including SAP SuccessFactors, Workday, and Greenhouse.
Who are the typical users of Grayscale?
Grayscale is well-suited for a wide range of industries and sectors, including food and beverage, turnkey space solutions, lighting solutions, agriculture, and healthcare.