Last Updated

Overview

GuardsPro software offers workforce management for security companies, enabling shift scheduling, attendance tracking, reporting, and client visibility. Its real-time monitoring improves accountability and operational efficiency. However, support responsiveness may vary across scenarios, though the platform’s robust features ensure consistent workforce oversight and simplified operations.

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Overall Rating

Based on 11 users reviews

4.6

Rating Distribution

Positive

91%

Neutral

9%

Negative

0%

Starting Price
Custom

GuardsPro Specifications

Attendance And Time Tracking

Alerts/Notifications

Mobile App

Employee Information Management

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What Is GuardsPro?

GuardsPro is a cloud-based workforce management platform designed for security companies, blending operational oversight with HR-oriented tools. The software offers features such as employee scheduling, time and attendance tracking, reporting, and client portals. GuardsPro helps organizations manage guard shifts, monitor workforce performance, streamline attendance processes, and improve accountability.

By combining operational management with workforce tracking, it provides both managers and HR teams with visibility into staffing, productivity, and compliance, making workforce operations more efficient and organized.

GuardsPro Pricing

GuardsPro pricing offers Essential plan for its users starting at 5/user/month. It also offers two additional plans as well, including:

  • Advanced - $8/user/month
  • Professional - $10/user/month
The software offers a 30-day free trial as well. Request a custom GuardsPro cost quote for your business.

Disclaimer: The pricing is subject to change.

GuardsPro Integrations

The software integrates with the following third-party applications, including:

Request a GuardsPro demo to understand its features and potential compatibility.

Who Is GuardsPro For?

GuardsPro software serves a wide range of industries and sectors, including:

  • Security services
  • Private patrol companies
  • Facility management
  • Event management
  • Logistics and transportation
  • Construction sites
  • Corporate campuses

Is GuardsPro Right For You?

Are you looking for a streamlined platform to manage your security workforce efficiently while improving accountability and client transparency? GuardsPro addresses scheduling challenges and ensures real-time monitoring, eliminating missed shifts and manual reporting errors.

Security and scalability are reinforced by bank-grade encryption and cloud-based infrastructure, enabling growing teams to operate securely and reliably.

Still not sure if GuardsPro is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

GuardsPro Features

Live tracker pinpoints the exact location of security guards in real time. Managers can view historical movement on post sites, ensuring accountability and timely coverage. This feature enhances operational oversight and helps supervisors respond quickly to any irregularities during patrols.

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This feature simplifies attendance management by allowing guards to clock in and out directly from their mobile app. Eliminating manual timesheets reduces errors, ensures accurate payroll tracking, and streamlines workforce administration for both field supervisors and HR teams.

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Geofencing defines virtual boundaries for guards, automatically alerting managers if perimeters are breached. This feature ensures that security personnel remain on assigned routes, strengthens compliance with operational protocols, and minimizes the risk of unsupervised areas during patrols.

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The software allows organizations to create tailored templates for client or internal reporting needs. Teams can generate up to 25 different report types in real time, improving transparency, operational insight, and strategic decision-making across all security assignments.

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GuardsPro features shift management, enabling supervisors to create reusable shift templates across multiple post sites, track open shifts, and monitor confirmations in real time. Guards can request time off, exchange shifts, and receive live notifications, ensuring accurate scheduling, operational reliability, and workforce accountability.

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Pros And Cons of GuardsPro

Pros

  • Enhances real-time visibility of guard locations

  • Reduces attendance errors and payroll discrepancies

  • Improves compliance with operational protocols consistently

Cons

  • Software interface may seem dated and requires updates

  • Documentation gaps may hinder user workflows

GuardsPro Reviews

Total 11 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

9%

3

Stars

0%

2

Stars

9%

1

Stars

0%

Share your experience

SP

Steve P.

Security and Investigations, 11-50 employees

4.0
February 2024

Poor experience with support

Pros

I really appreciate how simple the scheduling process is. It makes things easy for me.

Cons

Support has been frustrating. There isn't a phone number to call and I must wait for email replies. The messages feel like worthless automated AI text.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

5

Functionality

10

JS

Joe S.

Staffing and Recruiting, 1-10 employees

2.0
March 2020

Confusing layout

Pros

This tool had every feature I was looking for including QR codes, scheduling, clocking in and out, a mobile app and GPS tracking.

Cons

I found the way the features are organized extremely confusing and it made the app hard to use, especially for users who aren't technical. The sequence and layout on the mobile app didn't flow logically which was frustrating. On top of that I experienced the worst customer service I've had in a long time, several billing problems were never fixed. Even though I had prepaid days left on my subscription, after I canceled I was blocked from accessing my site.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

6

HY

Hofsep Y.

Security and Investigations, 51-100 employees

5.0
November 2019

Customizable software with hard to reach support team

Pros

I'm really impressed by how customizable the software is. I can do practically everything myself without having to contact anyone.

Cons

When I do end up needing help, it's almost impossible to get a response from anyone. They told me certain features would be added in September so when September arrived I emailed to follow up but I never got a reply. I even placed a phone call and left a message with their dispatch team yet here we are in mid-November and there still hasn't been any return contact. That lack of follow-through worries me a lot, especially if I ever needed quick assistance during a critical situation.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

3

Functionality

10

Frequently Asked Questions

Yes, GuardsPro offers a mobile app.

No, GuardsPro does not provide API access.

GuardsPro offers Essential at $5/user/month, Advanced at $8/user/month, and Professional at $10/user/month, with a 30-day free trial. Request a custom GuardsPro price quotation.

GuardsPro integrates with QuickBooks, Gusto HR software, ADP Workforce, and Paychex.

GuardsPro serves security services, private patrol companies, facility management, event management, logistics and transportation, construction sites, and corporate campuses.

GuardsPro supports the English language.

GuardsPro provides support via live chat and FAQs.

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