Last Updated
Overview
GuardsPro software offers workforce management for security companies, enabling shift scheduling, attendance tracking, reporting, and client visibility. Its real-time monitoring improves accountability and operational efficiency. However, support responsiveness may vary across scenarios, though the platform’s robust features ensure consistent workforce oversight and simplified operations.
Overall Rating
Based on 11 users reviews
4.6
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
$8
/user/month
GuardsPro Specifications
- Attendance And Time Tracking
- Alerts/Notifications
- Mobile App
- Employee Information Management
What Is GuardsPro?
GuardsPro is a cloud-based workforce management platform designed for security companies, blending operational oversight with HR-oriented tools. The software offers features such as employee scheduling, time and attendance tracking, reporting, and client portals. GuardsPro helps organizations manage guard shifts, monitor workforce performance, streamline attendance processes, and improve accountability.
By combining operational management with workforce tracking, it provides both managers and HR teams with visibility into staffing, productivity, and compliance, making workforce operations more efficient and organized.
GuardsPro Pricing
GuardsPro pricing offers Essential plan for its users starting at 5/user/month. It also offers two additional plans as well, including:
- Advanced - $8/user/month
- Professional - $10/user/month
Disclaimer: The pricing is subject to change.
GuardsPro Integrations
The software integrates with the following third-party applications, including:
Who Is GuardsPro For?
GuardsPro software serves a wide range of industries and sectors, including:
- Security services
- Private patrol companies
- Facility management
- Event management
- Logistics and transportation
- Construction sites
- Corporate campuses
Is GuardsPro Right For You?
Are you looking for a streamlined platform to manage your security workforce efficiently while improving accountability and client transparency? GuardsPro addresses scheduling challenges and ensures real-time monitoring, eliminating missed shifts and manual reporting errors.
Security and scalability are reinforced by bank-grade encryption and cloud-based infrastructure, enabling growing teams to operate securely and reliably.
Still not sure if GuardsPro is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
GuardsPro Features
Live Tracker
Live tracker pinpoints the exact location of security guards in real time. Managers can view historical movement on post sites, ensuring accountability and timely coverage. This feature enhances operational oversight and helps supervisors respond quickly to any irregularities during patrols.
Time Clock
This feature simplifies attendance management by allowing guards to clock in and out directly from their mobile app. Eliminating manual timesheets reduces errors, ensures accurate payroll tracking, and streamlines workforce administration for both field supervisors and HR teams.
Geofencing
Geofencing defines virtual boundaries for guards, automatically alerting managers if perimeters are breached. This feature ensures that security personnel remain on assigned routes, strengthens compliance with operational protocols, and minimizes the risk of unsupervised areas during patrols.
Custom Reports
The software allows organizations to create tailored templates for client or internal reporting needs. Teams can generate up to 25 different report types in real time, improving transparency, operational insight, and strategic decision-making across all security assignments.
Shift Management
GuardsPro features shift management, enabling supervisors to create reusable shift templates across multiple post sites, track open shifts, and monitor confirmations in real time. Guards can request time off, exchange shifts, and receive live notifications, ensuring accurate scheduling, operational reliability, and workforce accountability.
Pros And Cons of GuardsPro
Pros
Enhances real-time visibility of guard locations
Reduces attendance errors and payroll discrepancies
Improves compliance with operational protocols consistently
Cons
Software interface may seem dated and requires updates
Documentation gaps may hinder user workflows
GuardsPro Reviews
Total 11 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars9%
3
Stars0%
2
Stars9%
1
Stars0%
Share your experience
Security and Investigations, 11-50 employees
“Poor experience with support”
Pros
I really appreciate how simple the scheduling process is. It makes things easy for me.
Cons
Support has been frustrating. There isn't a phone number to call and I must wait for email replies. The messages feel like worthless automated AI text.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
5
Functionality
10
Staffing and Recruiting, 1-10 employees
“Confusing layout”
Pros
This tool had every feature I was looking for including QR codes, scheduling, clocking in and out, a mobile app and GPS tracking.
Cons
I found the way the features are organized extremely confusing and it made the app hard to use, especially for users who aren't technical. The sequence and layout on the mobile app didn't flow logically which was frustrating. On top of that I experienced the worst customer service I've had in a long time, several billing problems were never fixed. Even though I had prepaid days left on my subscription, after I canceled I was blocked from accessing my site.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
3
Functionality
6
Security and Investigations, 51-100 employees
“Customizable software with hard to reach support team”
Pros
I'm really impressed by how customizable the software is. I can do practically everything myself without having to contact anyone.
Cons
When I do end up needing help, it's almost impossible to get a response from anyone. They told me certain features would be added in September so when September arrived I emailed to follow up but I never got a reply. I even placed a phone call and left a message with their dispatch team yet here we are in mid-November and there still hasn't been any return contact. That lack of follow-through worries me a lot, especially if I ever needed quick assistance during a critical situation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
3
Functionality
10
Frequently Asked Questions
Does GuardsPro have a mobile app?
Yes, GuardsPro offers a mobile app.
Does GuardsPro offer an API?
No, GuardsPro does not provide API access.
What types of pricing plans does GuardsPro offer?
GuardsPro offers Essential at $5/user/month, Advanced at $8/user/month, and Professional at $10/user/month, with a 30-day free trial. Request a custom GuardsPro price quotation.
What other apps does GuardsPro integrate with?
GuardsPro integrates with QuickBooks, Gusto HR software, ADP Workforce, and Paychex.
Who are the typical users of GuardsPro?
GuardsPro serves security services, private patrol companies, facility management, event management, logistics and transportation, construction sites, and corporate campuses.
What language does GuardsPro support?
GuardsPro supports the English language.
What level of support does GuardsPro offer?
GuardsPro provides support via live chat and FAQs.