Last Updated
Overview
HeartCount is an employee engagement software that helps reduce turnover by providing real-time analytics from automated pulse surveys. Although its customization capabilities can be improved, its intuitive interface and powerful insights into team morale make it a compelling choice for organizations focused on creating a supportive workplace.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
HeartCount Specifications
- Performance Management
- Employee Surveys And Feedback
- Integration With Payroll Systems
- Alerts/Notifications
What Is HeartCount?
HeartCount is an employee experience platform designed for people-first companies seeking to improve workplace culture. It utilizes scientifically designed questions in both automated and custom surveys to capture employee sentiment accurately. This allows human resources (HR) leaders and managers to spot dissatisfaction, address concerns proactively, and make data-driven decisions. By facilitating constructive feedback through features like FeedForward threads, the platform helps organizations build trust and strengthen team collaboration, ultimately improving performance across the board.
HeartCount Pricing
The software offers tiered pricing plans:
- Starter: free (supports up to 25 employees)
- Business: $3/employee/month
- Enterprise: Custom pricing
It offers a free trial as well.
Disclaimer: The pricing is subject to change.
HeartCount Integrations
The platform integrates with several third-party applications:
Who Is HeartCount For?
HeartCount software is ideal for a wide range of industries and sectors, including:
- Financial services
- IT
- Engineering
- Data Science
- Advertisement
- Consumer electronics
Is HeartCount Right For You?
HeartCount is well-suited for organizations that prioritize building a strong and supportive workplace culture. For companies seeking a tool to actively listen to their teams and foster trust and employee recognition, it provides a focused, science-backed solution to achieve these goals. With features such as advanced survey reports and automated pulse checks, the platform delivers value in driving employee engagement. Fully GDPR-compliant, its plans are also built to scale with a growing business.
Still doubtful if HeartCount software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
HeartCount Features
FeedForward Threads
The platform streamlines feedback into action with organized communication threads. This feature allows for anonymous comments and enables managers to track issues, sort them chronologically, and mark them as resolved, creating a transparent and accountable system for addressing employee concerns effectively.
Real-Time Analytics
The software monitors workforce health using intuitive dashboards that visualize employee pulse and well-being scores. These analytics help leaders quickly identify critical areas needing attention, benchmark performance across departments, and make informed decisions to address challenges before they escalate into larger problems.
Automated Pulse Check Surveys
Among the core HeartCount features, this functionality captures real-time employee sentiment with weekly, automated surveys. The platform uses questions designed by psychologists to ensure high-quality data on morale and productivity, encouraging regular participation without causing survey fatigue and providing a continuous stream of actionable feedback.
Employee Recognition
HeartCount helps foster a culture of appreciation with a peer-to-peer recognition system. Employees can publicly acknowledge colleagues' achievements on a shared "Praise Wall," which enhances visibility and impact. This data also helps managers identify top contributors and tailor development plans.
Pros And Cons of HeartCount
Pros
Intuitive user-friendly interface
Clear, actionable data visualization
Predictive turnover insights
Cons
The automation feature may require fine-tuning initially
Feedback collection frequency may not fit all team preferences
HeartCount Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Zoja D.
Information Technology and Services, 51-100 employees
More than a year
“real time insight for hybrid teams”
Pros
It gives us real time feedback from our hybrid teams and managers say they finally have a clear understanding of what's going on with their remote employees.
Cons
The platform is solid overall though a few people on my team have said the interface could feel a bit more modern. It's not a major problem but it's still worth noting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Aleksandra T.
Health, Wellness and Fitness, 51-100 employees
Less than a year
“simple weekly check ins that work”
Pros
Among the HR tools I've used this one has been the simplest by far! It only asks three different questions each week and takes about two minutes to finish which makes it really manageable. I also appreciate that quarterly reports are visible to all employees so everyone can see what's changing instead of feeling like we're completing surveys with no outcome. The feedback tends to be honest and you can actually notice performance improving when people feel listened to. The custom surveys are another plus especially for smaller engagement ideas like letting the team choose team building activities.
Cons
The one thing I'd change is the lack of flexibility around when surveys go out. Some employees are away on long weekend trips when the surveys are launched on Fridays. It would be much better if each company could decide the exact time the check in gets sent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does HeartCount support?
The software supports English only.
Does HeartCount offer an API?
No, HeartCount does not offer an API.
What other apps does HeartCount integrate with?
The platform integrates with several third-party applications, including Google Workspace, Slack, Okta, Workday, and Paycor.
Does HeartCount have a mobile app?
No, HeartCount does not offer a mobile app.
What level of support does HeartCount offer?
The platform provides support via enquiry form, chat, webinars, and demo.
Who are the typical users of HeartCount?
HeartCount software is ideal for a wide range of industries and sectors, including financial services, IT, engineering, data science, advertising, and consumer electronics.
What types of HeartCount price plans are available?
The software offers tiered pricing plans, including a Starter plan (free for up to 25 employees), a Business plan at $3/employee/month, and an Enterprise plan with custom pricing. It also includes a free trial. Contact us to request a personalized HeartCount cost quote based on your institution's requirements.