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Overview

helloFriday is a cloud-based HR platform that connects hiring, scheduling, performance, and leave management in one system, with various tools and portals. While the range of modules can take time to fully learn, it handles routine HR work on its own, helping save time and reduce manual work.

helloFriday Specifications

  • Employee Information Management
  • Recruitment And Applicant Tracking
  • Performance Management
  • Attendance And Time Tracking

What Is helloFriday? 

helloFriday is a cloud-based HR platform built to bring the different pieces of managing a workforce, such as hiring, scheduling, performance tracking, and leave, into a single system. Employees can view the company's reporting structure through an interactive org chart and manage their own personal details, payslips, and documents through a self-service portal, cutting down on requests that would otherwise land on HR's desk. Managers can build shift rotas with a drag-and-drop planner, set up recurring patterns, and get alerted to coverage gaps before a schedule is published. The platform also supports goal setting, formal performance reviews, and 360-degree feedback, giving teams a structured way to track growth alongside their day-to-day HR admin. 

What Is helloFriday Best For? 

A notable feature of helloFriday is 'Policy Expert,' an autonomous AI agent that answers HR policy questions instantly and accurately. Instead of waiting for HR staff to respond, employees can ask a question and get an AI-generated answer instantly. Policy Expert handles company policy lookups, explains benefits, offers compliance guidance, and keeps employees informed about policy updates. This helps organizations give employees fast, reliable answers to HR questions without adding extra work for HR teams. 

How Much Does helloFriday Cost? 

helloFriday pricing may start at around £9.00/user ($12/user), according to third-party information and industry benchmarks. It offers three pricing plans based on a company’s size and requirements. The plans are as follows:

  • Starter: Custom pricing (for 1-25 employees)
  • Growth: Custom pricing (for 25-250 employees)
  • Enterprise: Custom pricing (for 250+ employees)

Apart from the base subscription cost, businesses should keep the following potential costs in mind: 

  • Implementation: £750–£3,750 ($1,000–$5,000) for SMBs and £3,750–£15,000 ($5,000–$20,000) for complex deployments
  • Employee Data Migration: £375–£3,750 ($500–$5,000)
  • Integrations And API Setup: £750–£7,500 ($1,000–$10,000)
  • Customization And Workflow Configuration: £750–£7,500 ($1,000–$10,000)
  • HR, Manager, And Employee Training: £375–£3,750 ($500–$5,000)
Request a custom HelloFriday cost estimate for your business. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

helloFriday Integrations 

helloFriday integrates with many third-party software, such as: 

How Does helloFriday Work? 

Log in to helloFriday to manage your entire employee lifecycle from one unified platform. Follow the steps below to use its key features: 

  • Post jobs and screen candidates through the built-in ATS, with AI-powered candidate scoring, a branded careers page, and offer management to take hiring from posting to acceptance 
  • Keep employee profiles, org charts, and documents in one people directory, so HR always has a single, organized view of the team 
  • Handle time off, attendance, and shift scheduling together, with real-time visibility into who's clocked in, on leave, or working remotely 
  • Set goals at the individual, team, and company level, then run reviews, 1:1 check-ins, and 360 feedback cycles to track growth over time 
  • Build culture with recognition posts, pulse surveys, and a company newsfeed where employees can share updates and celebrate milestones 
  • Track expenses and company assets, and pull reports and dashboards for headcount, turnover, tenure, and cost-per-hire 
  • Turn to the AI Hub for pre-built assistants that handle HR questions, coordinate onboarding, generate insights, and automate routine workflows 
Book a free helloFriday demo to learn more about its functionality in real time. 

Who Is helloFriday For? 

The platform caters to a wide range of businesses and industries, including: 

  • Human resources
  • Aviation 
  • Real estate 
  • Construction 

helloFriday Use Cases 

Based on the platform's capabilities, here are ways to use HelloFriday to solve day-to-day access and admin problems: 

Airlines And Ground Handlers Managing Expiring Crew Certifications 

Pilots, cabin crew, and engineers all hold certifications that expire, including type ratings, medical certificates, and simulator hours. If one lapses without anyone catching it, a flight gets grounded or a regulator gets involved. ‘helloAviation,’ the industry-specific version of the platform built with Aviation Job Search, tracks certifications by role and helps prevent them from lapsing, alongside crew rostering that accounts for FAA, EASA, and CAA duty-hour and rest-period rules. This is different from a generic HR reminder field, since the tracking is tied to the actual certification types aviation regulators require. That means an ops team managing crews across terminals isn't manually cross-checking rosters against expiry dates every week. 

HR Departments Fielding Repetitive Employee Policy Questions 

Every HR team gets asked the same handful of questions on repeat, like how many sick days are left, what parental leave looks like, or how the bonus structure works. Answering these one at a time eats into hours that could go toward actual HR work. helloFriday's AI assistant is trained on a company's own handbook and leave policies, so employees get an answer specific to their organization instead of a generic one. Since HR-sensitive questions carry real consequences if answered wrong, the assistant can start in Supervised mode, where it drafts a response and a staff member approves it before it goes out. That lets teams check accuracy before trusting it to answer on its own. 

Real Estate Agencies Managing Distributed Agent Teams 

Real estate agents don't work from one office. They're out showing properties most of the day, and once an agency has agents spread across a few branches, it gets harder to see who's where and who's handling what. helloFriday's people directory includes a ‘Staff Map’ alongside employee profiles and documents, giving an agency a visual view of where its people sit across the organization, plus a searchable record of each agent's profile and paperwork in one place. This doesn't change how agents do their jobs day to day, but it gives an admin team a clearer picture of a workforce that isn't sitting in one building. 

Construction Contractors Tracking Crews Across Job Sites 

Construction work is split across job sites, and a contractor running several at once needs to know how each one is staffed, not just whether workers showed up. helloFriday's ‘Time and Attendance’ module includes Work Centers, which let a business monitor capacity at each location alongside attendance and shift scheduling. For a contractor juggling multiple sites, this means checking staffing levels site by site from one dashboard, instead of relying on separate spreadsheets or phone calls with site foremen to know where crews are thin. 

Is helloFriday Right For You? 

helloFriday may be a good fit for organizations that want shared visibility into HR data across a growing team. Admins can add employees, assign roles, and set access permissions within the same cloud-based system, so different departments and managers only see what's relevant to them. 

For teams with GDPR-related obligations, helloFriday operates as a data processor built around the regulation, backed by a SOC 2 Type II certification audited by E&Y and ISO 27001 and ISO 27018 certifications for information security and cloud data protection. Buyers should still confirm these certifications and processes meet their own specific audit and regulatory requirements. Data is encrypted via SSL/TLS in transit, and database backups are encrypted as well, with security checks in place to protect data at rest, along with logging and security alerts. 

Still not sure if helloFriday is right for you? Contact us at (661) 384-7070, and we will help you make decision. 

helloFriday Features

Interactive Org Chart

Employees and managers can view the entire company structure, showing who reports to whom across the organization. Departments are color-coded so teams and cost centers are easy to tell apart, and clicking on any person jumps straight to their profile. For companies with more than one subsidiary, the chart can be filtered to show a single entity or the whole group at once.

See How It Works
Employee Self-Service Portal

Employees can update their own address, phone number, emergency contacts, and bank details without submitting a request to HR. They can also upload certificates, qualifications, and ID documents to a personal document vault, and pull up current and past payslips or P60s directly from their profile. This shifts routine data upkeep away from HR and onto the people the data belongs to.

See How It Works
Team Leave Calendar

A shared calendar shows who's off, who's working, and where coverage gaps might come up, filterable by department or location. This gives managers a way to check team availability before approving a request, rather than relying on memory or a spreadsheet.

See How It Works
Shift Templates And Recurring Rotas

Common shift patterns, such as morning, afternoon, night, or split shifts, can be saved as reusable templates and applied to one person or a whole team at once. Rather than rebuilding a schedule from scratch each week, managers can copy the previous week's rota forward or set up a pattern that repeats automatically.

See How It Works
Staff Availability And Coverage Planning

Employees can set their own availability, which then shows up in the rota planner alongside approved leave. This flags coverage gaps and scheduling conflicts before a rota is published, instead of after employees have already seen their shifts.

See How It Works
Rota Analytics And Compliance

Labour costs, overtime hours, and staffing patterns are tracked against the published rota, with checks in place for working time regulations. This gives managers a way to catch scheduling inefficiencies or compliance risks before they become a bigger problem.

See How It Works
Performance Reviews And Review Cycles

Formal reviews, growth syncs, and pulse checks run through configurable templates with scoring and competency matrices. Full review cycles can be structured with assigned participants, tracked completion, and automatically calculated scores, rather than managed through spreadsheets or email threads.

See How It Works
360-Degree Feedback

Feedback can be collected from peers, managers, and direct reports, either anonymously or by name, giving a fuller picture of someone's performance than a single manager's view. AI-generated summaries pull out common strengths and growth areas from the responses, saving a manager from reading through every comment individually.

See How It Works
AI-Powered Performance Insights

AI analytics surface patterns across goals, reviews, and feedback, such as who's consistently exceeding targets or who might be at risk of leaving. This gives HR a way to spot trends across the organization that would be hard to notice by looking at individual records one at a time.

See How It Works
Adjustable AI Autonomy

Every AI assistant on the platform can run in Supervised mode, where it suggests an action and a person approves it, Copilot mode, where it handles routine tasks and escalates anything complex, or Autonomous mode, where it acts independently within rules the business sets. Every action taken by AI is logged, explainable, and reversible, so HR can increase how much the AI does on its own gradually, at a pace they're comfortable with.

See How It Works

Pros And Cons of helloFriday

Pros

  • Automates routine HR tasks, freeing up time that would otherwise go toward manual admin work

  • Encourages team engagement through social feeds, VR events, and recognition features

  • Makes onboarding easier with support for setup, data migration, and communication planning

  • Reduces HR admin load with employee self-service for personal details, payslips, and document uploads

  • Makes scheduling less error-prone by surfacing coverage gaps before a rota goes out

Cons

  • Lacks built-in employee assessment tools, so skills testing has to be handled outside the platform

  • Has no native background screening or verification

  • Getting familiar with the platform may take a while

helloFriday Pricing

Starter

Growth

Enterprise

  • Core HR & employee directory

  • Time off management

  • Basic document storage

  • Employee self-service portal

  • Mobile app access

  • Email support

  • All Starter features, plus:

  • Performance reviews & goals

  • Advanced time tracking

  • Onboarding workflows

  • Surveys & engagement tools

  • AI HR Assistant

  • Analytics dashboard

  • Priority support

  • All Growth features, plus:

  • Custom integrations

  • Advanced AI capabilities

  • Multi-entity support

  • Custom workflows

  • Dedicated account manager

  • SSO & advanced security

Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.

helloFriday Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

Stars

0%

2

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0%

1

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Share your experience

FV
Filip V.

Computer Software, 1-10 employees

Free Trial

5.0

“reliable leads”

Pros

Lead quality has been really strong and the platform is very easy to use. It's also a big plus that they offer a free trial since companies can try it out first and see the kind of leads they'll be getting.

Cons

My only complaint is the monthly lead limit of 1,000. For the $50 price, it would be better if they included a higher number of leads.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KM
kwandile Mabutho

Accounting, N/A employees

Less than 6 months

5.0

“Simple to use”

Pros

It's great for tracking applications and makes it really easy to access profiles.

Cons

It's a bit long process to get familiar with the program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

What other apps does helloFriday integrate with?

The software integrates with multiple apps, including Slack, Microsoft Teams, Google Meet, LinkedIn, Google Calendar, Microsoft Outlook, Zoom, Xero Accounting Solution, and QuickBooks.

Who are the typical users of helloFriday?

helloFriday serves industries such as human resources, aviation, real estate, and construction.

Does helloFriday offer an API?

Yes, helloFriday does provide API access.

What types of pricing plans does helloFriday offer?

helloFriday pricing may start at  £9.00/user ($12/user), according to third-party information and industry benchmarks. Other plans are Starter, Growth, and Enterprise, all with custom pricing. Get a tailored helloFriday price quotation today.

Does helloFriday have a mobile app?

The vendor offers a dedicated mobile app for Android and iOS.

What level of support does helloFriday offer?

Support is available via email, online booking sessions, and FAQs.

What language does helloFriday support?

helloFriday supports the English language.