Last Updated
Overview
KeyPay helps payroll bureaus, accountants, and bookkeepers automate pay runs while managing timesheets, employee self-service, compliance, and real-time pay run visibility in one cloud platform. While it is primarily built for bureau environments rather than broader HR management, it suits modern payroll businesses seeking structured automation and compliance.
Overall Rating
Based on 22 users reviews
4.5
Rating Distribution
Positive
95%
Neutral
0%
Negative
5%
Starting Price
$20 - $50
/employee/month
KeyPay Specifications
- Employee Self-service Portal
- Attendance and Time Tracking
- Leave Management
- HR Compliance
What Is KeyPay?
KeyPay software is a cloud-based payroll solution designed for payroll bureaus, accountants, and bookkeepers. Built specifically for the modern payroll bureau, it combines payroll processing, employee self-service, expense management, timesheets, and pay run visibility within a single platform. The software includes GDPR-compliant data management and auto-enrolment for pension schemes. By automating pay runs and centralizing payroll tasks, KeyPay helps bureau businesses improve visibility, maintain compliance, and reduce manual administrative work.
KeyPay Pricing
According to estimates, the KeyPay cost ranges from $20 to $50/employee/month. The vendor offers the following customizable pricing plans:
- Essentials
- Standard
- Plus
P11Ds are offered as an add-on, charged/submission/individual. The CIS feature is available as an add-on, billed/submission for each contractor. In addition to base subscription costs, organizations may incur:
- Implementation And Setup: $500–$3,000 for small bureaus; $3,000–$8,000 for complex payroll configurations and automation setup
- Data Migration: $500–$5,000, depending on employee volume and historical payroll records transferred
- Third-Party Integrations: $1,000–$6,000, based on accounting or POS integration scope
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
KeyPay Integrations
KeyPay features seamless integration with various third-party applications, including:
Who Is KeyPay For?
KeyPay delivers branded payroll solutions to accountants, bookkeepers, and payroll bureaus serving a range of industries, including:
- Retail
- Hospital and healthcare
- Electronic manufacturing
- Farming
- Wholesale
Is KeyPay Right For You?
If you’re a payroll bureau, accountant, or bookkeeper seeking a cloud-based payroll system built for modern bureau operations, KeyPay is designed specifically for that environment. It brings payroll processing into a single online platform created to transform how payroll is managed across accounting and bureau businesses.
KeyPay is a fully compliant GDPR data management tool with pension scheme auto-enrolment built-in and supports secure employee communication via native mobile apps. If compliance, visibility, and an all-in-one cloud payroll approach are priorities, it may be a suitable fit.
Still not sure if KeyPay is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
KeyPay Features
Rota Management
KeyPay streamlines staff scheduling with an intuitive rota builder that aligns shifts with budgets, roles, leave, and availability in a single centralized system. It compares planned rotas with actual hours worked, issues compliance warnings, and enables real-time staff notifications.
Employee Self-Service
KeyPay provides a cloud-based employee portal enabling secure access to personal details, payslips, documents, leave requests, expenses, and timesheets from desktop or mobile devices. It supports GDPR compliance, reduces administrative workload, and keeps workforce information continuously updated.
Time and Attendance
The platform delivers structured time tracking through mobile apps, employee portals, and an iPad-based Clock Me In solution for onsite environments. It records start, finish, and break times, syncs with rotas, and prepares approved data for payroll processing.
Online Expense Management
The software simplifies expense handling by enabling digital submission of claims with receipt attachments and support for recurring reimbursements within payroll workflows. It applies predefined tax codes, syncs with accounting systems, and consolidates expense data into pay run journals.
Automated Pay Runs
KeyPay automates end-to-end payroll processing by scheduling pay runs and executing tax updates, timesheet imports, report generation, RTI submissions, and pension uploads automatically. It includes configurable quality checks and warnings to maintain accuracy before finalization.
Pros And Cons of KeyPay
Pros
Easy to use and navigate daily
Saves significant time processing payroll tasks
Built-in award functionality works effectively
Cons
No direct phone-based customer support
Employee setup changes can be restrictive
KeyPay Reviews
Total 22 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars5%
Share your experience
Retail, 11-50 employees
More than a year
“Worst move to QuickBooks Online”
Pros
As a standalone product, I think it is good that it includes built-in award features.
Cons
Honestly the worst decision was moving the service to QuickBooks Online. Also the support team seems inexperienced as tickets take months to get a response and often never get fully resolved. If QuickBooks and Employment Hero keep forcing payroll to be integrated inside QuickBooks, I will have to look for another solution. As it is not an efficient way to run my business and it is not cheap either.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Hospital & Health Care, 11-50 employees
Less than a year
“Leave calendar is pretty good”
Pros
I really like how user friendly the interface is and the team's leave calendar is very easy to read.
Cons
For our team, when staff log travel kilometres, they have to use the timesheets section so I end up approving about 200 extra timesheets every two weeks. That's misleading because those entries are not really time records but they are travel claims. Then we still have to enter other costs like tolls and parking separately in the expenses a
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
7
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Time tracking boosts team efficiency”
Pros
The time-tracking feature has been incredibly useful and we have become more efficient than ever.
Cons
I can't run it on my Linux laptop at all so that's a minor drawback in my book.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What level of support does KeyPay offer?
KeyPay offers support through email and an online contact form.
Does KeyPay offer an API?
Yes, KeyPay offers an API.
Does KeyPay have a mobile app?
Yes, KeyPay offers a dedicated mobile application.
What language does KeyPay support?
KeyPay primarily supports the English language.
What types of pricing plans does KeyPay offer?
According to estimates, pricing for KeyPay ranges from $20 to $50/employee/month, with customizable plans including Essentials, Standard, and Plus, while P11Ds and CIS are available as add-ons billed/submission/individual or contractor. Request a detailed KeyPay price breakdown for your organization today.
What other apps does KeyPay integrate with?
KeyPay integrates with third-party applications such as Xero Accounting Solution, QuickBooks Online, Employment Hero, Telleroo, and Deputy.
Who are the typical users of KeyPay software?
The platform provides branded payroll solutions to accountants, bookkeepers, and payroll bureaus across industries such as retail, hospital and healthcare, electronic manufacturing, farming, and wholesale.