logo
icon-search

Get help - it's free

PrimePay software offers comprehensive payroll solutions. It provides automated, compliant payroll processing with employee self-service capabilities. The software's key advantages include seamless integration, simplified compliance, and enhanced employee experience. Despite the software’s limited customization, its robust reporting and analytics capabilities allow businesses to gain valuable insights into their workforce.

PrimePay Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

View All Specifications

What Is PrimePay Software

Overview

PrimePay software is a comprehensive cloud-based payroll and HR software platform that simplifies payroll management for SMBs across small and midsize businesses. As a payroll and client experience leader, PrimePay HR offers an automated, compliant, and employee-centric solution, integrating seamlessly with time-tracking tools and HR modules to provide a scalable, adaptable platform that addresses common payroll challenges and empowers businesses to focus on core operations.

What Is PrimePay Software For?

One of the best capabilities of their payroll software is the on-demand pay feature. PrimePay employees can access their earned wages as soon as they clock out rather than waiting until the next payday. This on-demand pay functionality gives employees greater financial flexibility and control, which can increase employee satisfaction and retention. PrimePay's on-demand pay sets it apart as a more employee-centric payroll solution that caters to the modern workforce's desire for more immediate access to their earnings.

PrimePay Software Pricing

PrimePay offers six kinds of plans with custom-based pricing:

  • Payroll essentials
  • Payroll time and essential
  • HCM essentials
  • HR Pro
  • HCM Pro
  • HCM Premium
Request customized PrimePay pricing now.

PrimePay Software Integrations

The vendor has not disclosed its third-party integrations.

How Does PrimePay Work?

Here's a step-wise guide to help you get started with the PrimePay portal software:

  • Navigate to the software's dashboard
  • Setup Employee records if you are a first-time user
  • Navigate to the 'Employee section' to add your employee's details
  • Explore different modules with primepay features
  • Click on 'Payroll' and manage employee payrolls and tasks efficiently
  • Configure settings and customize HR settings
  • Explore other features like 'Time and attendance' and 'Time clock'
  • Click on the 'Onboarding employee' feature to add employees
  • Manage the day-to-day functions
You can also schedule a free PrimePay demo to learn more about its functions

Who Is PrimePay Software For?

It caters to the following sectors:

  • Food service
  • Retail
  • Manufacturing
  • Healthcare
  • Non-profits

Is PrimePay Right For You?

Are you a small or midsize business struggling with the complexities of payroll, HR, and workforce management? PrimePay software could be the comprehensive solution you need. The software is equipped with advanced security measures, including data encryption, access controls, and regular backups, giving you peace of mind that your sensitive information is protected.

If you are still trying to decide whether PrimePay software is the ideal platform for your requirements, contact us at (661) 384-7070, and we will help you make a well-informed decision.

PrimePay Features

The PrimePay Payroll Software is an automated solution that will make your HR complexity disappear and streamline the payroll process. It offers features such as employee self-service capabilities, which allow employees to access and manage their payroll information.

how it worksSee How It Works

PrimePay's comprehensive HR software solution is committed to cater the needs of small and medium-sized businesses. It offers custom reports and features, including employee self-service, benefits administration, time and attendance tracking through the web clock, position management, performance management, applicant tracking, and learning management.

how it worksSee How It Works

The platform provides a user-friendly primepay employee portal, allowing employees to access and manage their personal information, such as contact details, payroll and time-off requests. This feature empowers employees, reduces the workload on the HR team, and promotes better communication and transparency within the organization.

how it worksSee How It Works

The Benefits Administration module helps businesses manage their employee benefits programs more efficiently without too many links. It allows HR teams to easily enroll employees, track benefit elections, and generate reports on benefit utilization. This feature aims to replace compliance worries like relevant laws and regulations while also providing valuable insights to help businesses optimize their benefits offerings.

how it worksSee How It Works

The web clock's time and attendance feature enables businesses to streamline their workforce management. Employees can clock in and out using time clock or mobile app, and the system automatically logs them in without manual work.

how it worksSee How It Works

Pros and Cons of PrimePay

Pros

  • Automated complex calculations and tax changes
  • Excellent customer service and support
  • Tailored training and onboarding
  • Reliable payroll and HR support

Cons

  • Integration dependencies can be troublesome
  • The initial setup is complex, according to some users

PrimePay Pricing

Payroll Essentials

eyeeye

View Price

What's Included

  • Employee Self-Service Portal

  • Employee Mobile App

  • Direct Deposit and Debit Card

  • 24/7 Help Center

  • Automated Payroll

  • File Import Tool

  • Bank Reconciliation

  • Customer Portal

  • On-Demand Pay

  • Employee Onboarding

Payroll and Time Essentials

eyeeye

View Price

What's Included

  • All Payroll Essentials features

HCM Essentials

eyeeye

View Price

What's Included

  • All Payroll Essentials features, plus:

  • Drag and Drop Organizational Planning and Management

  • Automated Employee Recordkeeping

  • Set-up Consultant – Recruit & Onboarding

HR Pro

eyeeye

View Price

What's Included

  • Employee Self-Service Portal

  • Drag and Drop Organizational Planning and Management

  • Payroll Reporting

  • File Import Tool

  • HR Reporting and Insights

  • Automated Employee Recordkeeping

  • Chat and Email Support

  • Employee Mobile App

  • Standard Workflows and Approvals

  • Employee Onboarding

HCM Pro

eyeeye

View Price

What's Included

  • All HCM Essentials and HR Pro features

HCM Premium

eyeeye

View Price

What's Included

  • All HCM Pro features, plus:

  • Time Tracking and Attendance Software

  • Rules-based Life Events

  • Enrollment Wizard

  • Geofencing

  • Direct-to-Carrier Data Transfer

PrimePay Reviews

Overall Rating

4.1

58 Review(s)

Rating Distribution

5

star

(28)

4

star

(19)

3

star

(5)

2

star

(1)

1

star

(5)

August 2024

My views on PrimePay

Carol

Law Practice

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Pros

I used to like it when I only had to deal with one person.

Cons

Now, I have to deal with multiple people, and the software often get things wrong.

August 2024

Office Manager

Martha

Real Estate

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

Pros

Submitting payroll involves only a few steps. Also I find the payroll reminders helpful and generating reports is also a simple task.

Cons

It is difficult to reach the right customer service representative.

August 2024

Office Manager

Miguel

Glass Ceramics & Concrete

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Pros

With your online payroll system, I can handle submissions myself. This option is fantastic because it ensures everything is just as I need it.

Cons

It takes forever to get in touch with a rep. The phone wait times are too long!

August 2024

The Center for Facial Plastic Surgery

daisy

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I value how efficiently I can create payroll online.

Cons

It took me some time to get used to it. I feel like the final product is not clear before I submit payroll.

August 2024

Joongangilbo USA, INC. Review

Junhyun

Newspapers

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Pros

What I liked most about PrimePay was their quick responses.

Cons

There are certain actions, like changing tax exemptions, that we cannot modify ourselves, so we have to call customer support.

August 2024

The Best of Payroll Companies

Penny

Education Management

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I have worked with our Payroll Support Manager for years and her responsiveness has always been excellent.

Cons

I cannot think of anything specific as I am very satisfied with the level of customer service.

August 2024

Excellent Payroll Services with Exceptional Customer Support

Arina

Real Estate

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The customer support team at PrimePay is exceptional. Whenever I have had questions or needed help, their representatives have been responsive, knowledgeable and incredibly helpful. They consistently go the extra mile to resolve any issues quickly.

Cons

I have been using PrimePay Payroll Company for two months and am thoroughly impressed with their services. As a small business bookkeeper, managing payroll can be daunting but PrimePay has made the process seamless and efficient.

August 2024

Avoid at all cost

Colleen

Construction

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

Pros

Nothing good to mention!

Cons

I have been trying to cancel my service with PrimePay since June 10, 2024. Despite numerous emails and phone calls, the issue remains unresolved. We are still being contacted by billing, and our Q2 taxes were filed, which has added extra work for us and the new payroll provider. I used to love PrimePay, but the unmanageable wait times have led to our dissatisfaction. We were loyal customers for a long time, and now we are very unhappy with the service.

August 2024

Overall Very Happy with PrimePay

Mia

Mechanical or Industrial Engineering

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

PrimePay is user-friendly, and we have received good assistance when reaching out to their support.

Cons

Sometimes, the system takes a while to load and the wait times for support can be quite long.

July 2024

Customer Service Manager-Jose Carcamo

Richard

Religious Institutions

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Our new customer service manager, Jose Carcamo is excellent at checking in on how things are going and whether we need anything.

Cons

Since our new account representative, Jose Carcamo, joined us customer service has seen significant improvement. So no complaints to mention for now!

View All 58 Reviews

Frequently Asked Questions

Yes, it offers an API.