PrimePay software offers comprehensive payroll solutions. It provides automated, compliant payroll processing with employee self-service capabilities. The software's key advantages include seamless integration, simplified compliance, and enhanced employee experience. Despite the software’s limited customization, its robust reporting and analytics capabilities allow businesses to gain valuable insights into their workforce.

PrimePay Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is PrimePay?

PrimePay is a comprehensive Human Capital Management (HCM) software platform tailored for small to mid-sized businesses. As a payroll and client experience leader, PrimePay offers an automated, compliant, and employee-centric solution, integrating seamlessly with time-tracking tools and HR modules to provide a scalable, adaptable platform that addresses common payroll challenges and empowers businesses to focus on core operations.

It's designed to be user-friendly, with an intuitive interface that requires minimal training.

What Is PrimePay Software For?

One of the best capabilities of their payroll software is the on-demand pay feature. PrimePay employees can access their earned wages as soon as they clock out rather than waiting until the next payday. 

This on-demand pay functionality gives employees greater financial flexibility and control, which can increase employee satisfaction and retention. PrimePay's on-demand pay sets it apart as a more employee-centric payroll solution that caters to the modern workforce's desire for more immediate access to their earnings.

How Much Does PrimePay Cost?

PrimePay uses a pay-per-employee-per-month (PEPM) pricing model, with costs ranging from $19 to $25 per user, per month. The basic package will include all of its core features, with no need to pay extra for said features. Pricing varies based on employee count, with businesses exceeding 150 employees eligible for a custom quote.

Request customized PrimePay pricing now.

What are the Benefits of PrimePay?

Using PrimePay offers several key benefits for small and mid-sized businesses:

Streamline HR & Payroll Management

PrimePay helps automates complex payroll tasks, helping reduce the administrative burden substantially. This therefore allows businesses to invest their time in growing their organizations. The Built-in auditing tools and automatic tax calculations ensure payroll accuracy and reduce errors

Comprehensive Features

PrimePay works as an all-in-one SMB management system that caters to all administrative tasks for you. With its self-service features, employees can access pay stubs, tax forms, and benefits information independently. We especially loved the analytics section as it provides instant insights into labor costs, overtime, and other key metrics for data-driven decisions.

Compliance and Risk Reduction

Automated compliance tracking minimizes the risk of penalties and errors, with PrimePay able to handle federal, state, and local tax filings and payments on behalf of clients. The system stays up to date with all regulation changes so that nothing is left to chance

Flexibility and Scalability

PrimePay is easily scalable for businesses that have over 2000 employees, allowing for growth and stability. It seamlessly integrates with various HR, accounting, and timekeeping software allowing you to increase productivity and keep your core systems in place all at the same time.

Enhanced Employee Experience

PrimePay now offers employees training courses, along with its partner cloud-based application which can be accessed from anywhere giving your employees more experience in managing their elements. They've helped streamline the hiring and onboarding processes to help your HR department thrive in the short and long term. 

You can also schedule a free PrimePay demo to learn more about its functions

Who Is PrimePay Software For?

It caters to the following sectors:

  • Food service
  • Retail
  • Manufacturing
  • Healthcare
  • Non-profits

Is PrimePay Right For You?

Are you a small or midsize business struggling with the complexities of payroll, HR, and workforce management? PrimePay software could be the comprehensive solution you need. The software is equipped with advanced security measures, including data encryption, access controls, and regular backups, giving you peace of mind that your sensitive information is protected.

If you are still trying to decide whether PrimePay software is the ideal platform for your requirements, contact us at (661) 384-7070, and we will help you make a well-informed decision.

PrimePay Features

The PrimePay Payroll Software is an automated solution that will make your HR complexity disappear and streamline the payroll process. It offers features such as employee self-service capabilities, which allow employees to access and manage their payroll information.

how it worksSee How It Works

PrimePay's comprehensive HR software solution is committed to cater the needs of small and medium-sized businesses. It offers custom reports and features, including employee self-service, benefits administration, time and attendance tracking through the web clock, position management, performance management, applicant tracking, and learning management.

how it worksSee How It Works

The platform provides a user-friendly primepay employee portal, allowing employees to access and manage their personal information, such as contact details, payroll and time-off requests. This feature empowers employees, reduces the workload on the HR team, and promotes better communication and transparency within the organization.

how it worksSee How It Works

The Benefits Administration module helps businesses manage their employee benefits programs more efficiently without too many links. It allows HR teams to easily enroll employees, track benefit elections, and generate reports on benefit utilization. This feature aims to replace compliance worries like relevant laws and regulations while also providing valuable insights to help businesses optimize their benefits offerings.

how it worksSee How It Works

The web clock's time and attendance feature enables businesses to streamline their workforce management. Employees can clock in and out using time clock or mobile app, and the system automatically logs them in without manual work.

how it worksSee How It Works

Pros and Cons of PrimePay

Pros

  • Automated complex calculations and tax changes
  • Excellent customer service and support
  • Tailored training and onboarding
  • Reliable payroll and HR support

Cons

  • Integration dependencies can be troublesome
  • The initial setup is complex, according to some users

PrimePay Pricing

Payroll Essentials

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What's Included

  • Employee Self-Service Portal

  • Employee Mobile App

  • Direct Deposit and Debit Card

  • 24/7 Help Center

  • Automated Payroll

  • File Import Tool

  • Bank Reconciliation

  • Customer Portal

  • On-Demand Pay

  • Employee Onboarding

Payroll and Time Essentials

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What's Included

  • All Payroll Essentials features

HCM Essentials

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What's Included

  • All Payroll Essentials features, plus:

  • Drag and Drop Organizational Planning and Management

  • Automated Employee Recordkeeping

  • Set-up Consultant – Recruit & Onboarding

HR Pro

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What's Included

  • Employee Self-Service Portal

  • Drag and Drop Organizational Planning and Management

  • Payroll Reporting

  • File Import Tool

  • HR Reporting and Insights

  • Automated Employee Recordkeeping

  • Chat and Email Support

  • Employee Mobile App

  • Standard Workflows and Approvals

  • Employee Onboarding

HCM Pro

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What's Included

  • All HCM Essentials and HR Pro features

HCM Premium

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What's Included

  • All HCM Pro features, plus:

  • Time Tracking and Attendance Software

  • Rules-based Life Events

  • Enrollment Wizard

  • Geofencing

  • Direct-to-Carrier Data Transfer

PrimePay Reviews

Overall Rating

4.1

58 Review(s)

Rating Distribution

5

star

(28)

4

star

(19)

3

star

(5)

2

star

(1)

1

star

(5)

August 2024

Overall Very Happy with PrimePay

Mia

Mechanical or Industrial Engineering

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

PrimePay is user-friendly, and we have received good assistance when reaching out to their support.

Cons

Sometimes, the system takes a while to load and the wait times for support can be quite long.

August 2024

Avoid at all cost

Colleen

Construction

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

Pros

Nothing good to mention!

Cons

I have been trying to cancel my service with PrimePay since June 10, 2024. Despite numerous emails and phone calls, the issue remains unresolved. We are still being contacted by billing, and our Q2 taxes were filed, which has added extra work for us and the new payroll provider. I used to love PrimePay, but the unmanageable wait times have led to our dissatisfaction. We were loyal customers for a long time, and now we are very unhappy with the service.

August 2024

Excellent Payroll Services with Exceptional Customer Support

Arina

Real Estate

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The customer support team at PrimePay is exceptional. Whenever I have had questions or needed help, their representatives have been responsive, knowledgeable and incredibly helpful. They consistently go the extra mile to resolve any issues quickly.

Cons

I have been using PrimePay Payroll Company for two months and am thoroughly impressed with their services. As a small business bookkeeper, managing payroll can be daunting but PrimePay has made the process seamless and efficient.

Frequently Asked Questions

Yes, it offers an API.