symplr Workforce logo

symplr Workforce

Last Updated

Overview

symplr Workforce helps healthcare organizations manage staffing and workforce needs, including scheduling and timekeeping. Some parts of the software may take new users time to learn. However, it covers beyond-generic scheduling, timekeeping, labor rules, compliance, and workforce analytics for healthcare organizations.

symplr Workforce Specifications

  • Attendance And Time Tracking
  • HR Compliance
  • Workforce Analytics
  • Alerts/Notifications

What Is symplr Workforce?

symplr Workforce is a healthcare workforce management software built for the staffing demands of hospitals and health systems. It brings workforce planning and scheduling together with timekeeping and labor management, giving organizations a way to plan coverage and track how staffing decisions play out.

The software can use patient-demand data to help teams estimate staffing needs before schedules are created. Managers can then build coverage plans around employee availability and labor rules while handling open shifts as needed to change. Workforce also tracks hours worked and gives managers tools to review timecards, overtime, and payroll-related information.

What Is symplr Workforce Best For?

symplr Workforce’s automated open shift management helps healthcare organizations deal with staffing gaps before they become last-minute coverage issues. The software matches open shifts with qualified employees and can offer different incentives to encourage staff to take available shifts. This gives managers less manual work when filling gaps and may reduce the need for overtime, premium pay, or agency staff.

How Much Does symplr Workforce Cost?

symplr Workforce pricing starts at $50/user/month. It can depend on the number of users and business requirements. The final price may depend on additional factors, some of which include:

  • Implementation And Configuration: Healthcare organizations may spend $10,000–$50,000+ on initial setup, workforce-rule configuration, testing, and deployment
  • Integrations: Connecting symplr Workforce with payroll, HRIS, EHR, or existing timekeeping systems may cost $1,000–$25,000+/integration, depending on the integration requirements
  • Data Migration: Moving employee, scheduling, timekeeping, or historical workforce data from an existing system may cost $500–$10,000+, depending on the amount and complexity of the data
  • Training: Training administrators, managers, schedulers, and employees may add $500–$10,000+ to the initial cost, particularly for larger deployments
Request a personalized symplr Workforce price quote for your business today!

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

symplr Workforce Integrations

symplr Workforce offers integration with various applications, including:

How Does symplr Workforce Work?

Healthcare workforce teams can use symplr Workforce to handle staffing tasks from scheduling through timekeeping and reporting. The process typically includes:

  • Log in to symplr Workforce with your credentials
  • Set up departments and employee information, then define staffing requirements and applicable pay rules
  • Build employee schedules around staffing needs, availability, and scheduling requirements
  • Manage open shifts and let employees request or exchange shifts when coverage needs change
  • Record employee hours and attendance through digital timekeeping, then review submitted timecards
  • Use reports and analytics to review overtime, labor costs, staffing coverage, and workforce trends
  • Approve timecards and schedule changes while keeping track of staffing activity across departments
You can also schedule a free symplr Workforce demo to learn more about how the software works.

Who Is symplr Workforce For?

The software is built for leaders managing operations for different systems. It brings them together in a secure, connected environment. It serves:

  • IT leaders
  • Administrative leaders
  • Clinical leaders
  • HR leaders
  • Health system leaders

symplr Workforce Use Cases

Based on our analysis of user reviews and symplr Workforce's current capabilities, we identified several situations where the software may fit a healthcare organization's workforce needs:

Health Systems Balancing Staffing Levels With Patient Demand

For a large health system, staffing decisions are rarely as simple as filling the shifts already on the calendar. Patient volumes can change by department, location, or period, while managers still have to account for the workforce already available to them. This can create a gap between the number of employees scheduled and the number actually needed. symplr Workforce may fit this environment by helping teams factor expected demand into staffing decisions. The use case is less compelling for organizations with predictable staffing requirements or limited scheduling complexity.

Hospital Workforce Teams Trying To Fill Gaps Without Immediately Increasing Labor Spend

When a nurse or other employee is unavailable, the cost of finding a replacement can depend heavily on how the organization responds. Asking existing employees to take additional hours may create overtime, while relying on incentive rates or external labor can raise costs further. An open shift therefore becomes a labor-planning decision instead of a simple scheduling issue. symplr Workforce can help hospitals manage open shifts while considering available employees and coverage options before turning to more costly staffing alternatives.

HR Departments Dealing With Pay Rules That Differ By Role, Shift, Or Location

Workforce administration becomes more difficult when the same number of hours does not always result in the same pay treatment. Healthcare employers may need to account for overtime, shift differentials, break requirements, and organization-specific rules across employee groups. With symplr Workforce, HR teams can manage these rules within their workforce processes instead of checking each exception manually. This may suit organizations where pay-rule complexity has become an important part of workforce administration.

Multi-Facility Health Systems Trying To See Where Their Workforce Capacity Actually Sits

A health system with different facilities can have an uneven distribution of staff. One location may be short while another has employees available. That capacity can be difficult to identify when facilities operate separately or use different scheduling practices. symplr Workforce may be useful when workforce planning needs to extend beyond individual departments and give administrators a broader view of staffing conditions.

Workforce Leaders Investigating Why Labor Plans Do Not Match Actual Hours

A staffing plan may look reasonable when created but still lead to unexpected labor costs once employees begin working their shifts. With symplr Workforce, leaders can compare planned staffing with actual labor use and examine how extra hours, schedule changes, and coverage adjustments affect costs. This helps them look beyond whether shifts were covered and understand why actual labor differed from the original plan. It suits organizations that need to actively review overtime, labor costs, and future staffing decisions.

Is symplr Workforce Right For You?

symplr Workforce may suit healthcare organizations that find it difficult to manage staffing, timekeeping, and labor costs through separate processes. It brings these areas together across units and facilities. Managers can also use pay rules, overtime alerts, and workforce analytics when reviewing staffing levels and labor use.

symplr maintains SOC 2 Type II, HIPAA, HITRUST, and ISO 27001:2022 credentials across its products and organizational processes. Procurement and compliance teams can use these certifications and attestations when reviewing the vendor's security practices against their own requirements.

The software is mainly aimed at hospitals and health systems that need workforce management built around healthcare operations. Predictive scheduling, open-shift management, time and attendance, and workforce analytics address changing coverage needs and ongoing labor-management tasks.

Smaller organizations may not need this broader set of workforce-management capabilities if their main requirements are basic employee scheduling or time tracking.

Still doubtful if symplr Workforce is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.

symplr Workforce Features

Integrated Timekeeping And Scheduling

symplr Workforce connects scheduling with timekeeping so teams can work from the same workforce data. Managers can compare scheduled hours with actual hours and handle timecards in the same system. They can also review shift swaps and schedule requests without relying on separate systems.

See How It Works
Automated Pay Rules Engine

The automated pay rules engine applies the pay rules that healthcare organizations need to manage. This includes union requirements and state regulations, along with shift differentials and missed breaks. Payroll teams can review potential issues before payroll closes, which can reduce the need for manual corrections.

See How It Works
Enterprise-Wide Workforce Visibility

Workforce gives managers a broader view of staffing across departments and facilities. They can see where coverage is limited, monitor overtime, and identify available staff when another location or unit needs additional coverage.

See How It Works
Overtime And Premium Pay Alerts

symplr Workforce helps managers keep track of overtime and premium pay before payroll is finalized. By comparing scheduled hours with the hours employees actually work, managers can see where additional hours are building up and review staffing costs before they become larger issues.

See How It Works
Workforce Analytics

Workforce analytics gives managers a clearer view of labor costs and workforce trends. They can compare planned and actual productivity and identify areas where staffing levels or labor spending may need closer attention.

See How It Works

Pros And Cons of symplr Workforce

Pros

  • Custom reports can be built for department-level requirements

  • Beacon directs floating staff to assigned facilities or departments

  • Time clocks connect with scheduling and attendance modules

  • Supervisors can view workforce details from a central dashboard

  • Employee records can be accessed from a single interface

Cons

  • New department setup requires configuring multiple linked parameters

  • Legacy data migration can require substantial setup work

  • Some reports require a report writer for further customization

  • CSV exports may contain unclear column headings

symplr Workforce Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JE
Jordan E.

Human Resources, 51-100 employees

Less than a year

4.0

“Efficient tool!!”

Pros

Managing schedules and workforce operations in a healthcare setting has been much more manageable with this software. Managers can clearly see staffing levels, approve time-off requests and handle coverage across different departments without much hassle. The time tracking tools also help spot gaps quickly and fill open shifts without needing to jump between multiple systems. Overall, the platform feels efficient and works well for these tasks.

Cons

Pretty challenging for new users to get started with this... especially when trying to move through its different modules. Some features are less adaptive than they should be so there is definitely a learning curve at the beginning. Reporting and customization also take a while to understand and certain workflows involve several steps that seem like they could be organized.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

AS
Ashley S.

Hospital & Health Care, 101-500 employees

More than a year

5.0

“all-in-one PTO”

Pros

Having time and attendance, staffing and scheduling all in one place is really convenient. Requesting PTO or sick time is quick to do whenever you need time off and I appreciate that it keeps a record of all past PTO days so it's easy to track when Ive already submitted requests.

Cons

There are a few features built into it that I don't personally need, like clocking in and out. Since Im salaried, I mainly use the platform just to manage and keep track of my PTO.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Ashley S.

Hospital & Health Care, 101-500 employees

More than a year

5.0

“payroll made simple”

Pros

It made handling payroll and PTO really convenient. The layout is simple and it makes it simpler to check which days Ive requested off and how much PTO I still have available. I also appreciate being able to see my PTO accrual rates, since that gives me a better idea of what Im earning. Approving my time sheets is quick too, since it only takes one click.

Cons

I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of symplr Workforce software?

symplr Workforce features are used by IT, administrative, clinical, HR, and health system leaders with distinct needs.

Does symplr Workforce have a mobile app?

Yes, symplr Workforce offers a mobile application for iOS and Android devices.

Does symplr Workforce offer an API?

Yes, symplr Workforce offers an API.

What level of support does symplr Workforce offer?

symplr Workforce offers support through phone, email, videos, an online contact form, latest news, and events.

What language does symplr Workforce support?

symplr Workforce supports English.

What types of pricing plans does symplr Workforce offer?

symplr Workforce pricing is tailored to each organization’s size and requirements, with entry-level plans beginning around $50/user/month. Request a detailed symplr Workforce cost breakdown for your organization today.

What other apps does symplr Workforce integrate with?

symplr Workforce integrates with leading applications such as ADP, Paylocity, Sage, PeopleSoft, NetSuite, and QuickBooks.