TimeKeeper

Pros

TimeKeeper has been excellent for organizing time tracking and scheduling. The interface feels simple and user-friendly and the customizable reporting helps us see exactly what we need. Real-time tracking is also a big win and the whole setup has quickly turned into an essential tool for my company.

Cons

That said, a few of the more advanced options, like deeper reporting and integrations with other tools, seem somewhat restricted. Also, the initial setup and onboarding process could be more organized for people who are new to the system.

Pros

We're a project-based company and Time keepr fits our workflow really well. Since every project is different, we can assign specific tasks to the right teams and it also works nicely with our big contractor pool, archiving people until they're needed is a huge advantage. The setup is fully within your control so you can define standard working patterns and then add more flexible shifts when the situation calls for it. The wall calendar is a standout visual tool. It can be filtered down to individual teams or viewed across the whole company which gives HR and team managers complete transparency. We can track an unlimited number of paid and unpaid leave types and also limit how many people from each team can be off at the same time. Customer service has been excellent too. The support team actively encourages us to flag any future features we think would help and they clearly work hard to meet requirements and roll out enhancements based on feedback. Also, investing in bespoke reports has been a real asset for fitting this tool into our existing reporting structure.

Cons

Overall we're genuinely happy with TimeKeeper so this is only a minor point. We can't track changes made unless we pay for an enhancement. In our environment we sometimes need a few administrators with full visibility, including who changed what and when which would be more ideal. Also, having the option to lock settings once everything is agreed would be helpful. That said, these aren't deal breakers for us.

Pros

This turned out to be a very workable solution and the support team was genuinely responsive and helpful throughout. Getting help when questions came up made it much easier to get rolling and make use of the software.

Cons

What I'd change is.. we delayed scheduling the initial starting meeting and we probably should have booked it sooner. If we'd done that at the beginning, we could have learned the workflow faster and used the software more effectively right away.