Workstream

VoiceAI uses automated phone calls to screen candidates, ask predefined questions, and record their responses. It provides transcripts, Q&A records, AI-generated summaries, and pass/fail ratings in the hiring dashboard, while also making reminder calls and handling interview rescheduling. It can follow the employer’s scripts, tone, and hiring policies, and trigger the next hiring step after a screening stage is completed. Workstream also includes VideoAI for first-round video screening, with recorded interviews, summaries, and candidate match scores. This can reduce the time hiring teams spend on initial candidate screening and follow-up calls.

Workstream centralizes employee information such as pay, time off, benefits, documents, and other employee records in one dashboard. It also flags missing or duplicate information that could affect a new hire’s readiness, lets managers view information for their direct reports, and supports custom views and permissions to control what different users can access. HR teams can also use employee records to track signed policies, write-ups, and other notes throughout the employee lifecycle. Using Team View, they can find employee information and identify missing records in one place, reducing the need to check separate systems or files.

This feature organizes candidates from application through hiring, allowing teams to screen applicants, schedule interviews, communicate with candidates, and move them through customized hiring stages. It includes automated screening questions, AI phone calls, and background checks to help qualify applicants. It also supports interview scheduling, reminders, and multilingual communication throughout the hiring process. Teams can set auto-rejection rules and use the Talent Network to reconnect with past applicants and employees. Hiring teams can also customize the process by location or position and manage hiring across multiple locations and brands.

Talent Network stores qualified past applicants and former employees in a searchable candidate pool. It allows hiring teams to use AI-generated tags and match percentages to identify prospects based on factors such as skills, experience, language, or previous applications. They can then invite selected prospects to apply to open roles, contact multiple prospects using outreach templates, and collect contact details from passive candidates for future hiring needs. The module gives HR employees a ready pool of relevant candidates to revisit when new positions open, which can reduce the need to source candidates from scratch each time.

Workstream’s payroll solution calculates employee pay using data from Time Clock, including breaks, tips, overtime, and time off. It also handles tax, benefit, and garnishment deductions and remittances, supports tax form filing, and stores electronic payroll records for state and federal requirements. Employees can access their pay information and receive payments through their preferred method. Payroll teams can also use Payroll AI Assistant to automate payroll tasks, generate reports, and review information about pay, taxes, and compensation. Additionally, Check Mailing supports printing and mailing payroll checks through Workstream

The software’s Compliance feature monitors workforce data for potential labor compliance issues across locations. It checks areas such as I-9 documentation, minimum wage, overtime, meal and rest breaks, expiring employee records, missing onboarding documents, and certifications. The feature can also flag time clock and meal break violations, send compliance alerts, track ACA eligibility and enrollment, and maintain required acknowledgments and audit trails. Compliance reports and searchable records give teams a way to review potential issues within Workstream. It can help operators identify potential compliance issues earlier and address them before they become harder to resolve.