Xref
Last Updated
Overview
Xref simplifies reference checking by helping recruiters track requests throughout the hiring process. While importing external metrics into the platform can be challenging, its reference management and tracking capabilities help recruitment teams maintain visibility across ongoing checks.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$80
per month
Xref Specifications
- Employee Information Management
- Performance Management
- Employee Onboarding
- Workforce Analytics
What Is Xref?
Xref is a cloud-based human resources (HR) platform that helps organizations collect and analyze candidate references, employment checks, and employee feedback. Its platform combines automated reference checking with background checks, surveys, talent records, and reporting tools. Xref also uses sentiment analysis and suspicious-activity detection to help recruiters evaluate candidate information beyond a simple reference response.
What Is Xref Best For?
A key feature of Xref is its ability to create customized HR surveys through its Survey Builder. Recruiters and HR teams can start with Reference Check, Pulse, or Exit Survey templates and modify them for specific roles or industries. The builder includes an HR-approved question library, persona-based questions, custom question types, and a recommendation engine.
How Much Does Xref Cost?
Xref pricing starts at $80/month for the Starter plan, offering features like automated talent pooling, unlimited users, multi-language, and more. Additional plans include:
- Growth: $160/month
- Plus: $335/month
- Premium: $560/month
- Enterprise: Custom pricing
Xref also provides two optional extensions: XERF Engage and Trust Marketplace and offers a 14-day free trial.Beyond the base subscription, organizations should also account for the following estimated additional costs when budgeting for Xref:
- Implementation And Onboarding: Estimated to range from $500–$2,000 one-time while larger deployments may require additional configuration and workflow setup
- Background checks: Around $20–$150+ per check and may vary depending on the check type, location, and selected provider
Xref Integrations
Xref integrates with several third-party applications, including:
How Does Xref Work?
Here's how you can access Xref and move through a typical reference-checking workflow:
- Log in to your Xref account using your credentials and access the platform dashboard
- Create a reference survey using a ready-made template or select questions from the survey library
- Enter the candidate details and select the appropriate reference survey
- Send the reference request through Xref so candidates can provide their referee information
- Review the completed reference results through Xref's reports, including feedback, competency data, and sentiment information
- Assess the results and use the available reporting tools to compare feedback and support the hiring decision
Who Is Xref For?
The platform is ideal for individuals working in the following industries:
- Hospitality
- Retail
- Construction
- Government
- Staffing
Xref Use Cases
Based on our analysis of user feedback and Xref features, we have identified key scenarios where the software is a good fit for organizations managing recruitment, workforce feedback, and people data:
High-Volume Healthcare And Aged Care Recruitment
Healthcare and aged care providers often need to fill frontline roles while maintaining consistent hiring checks. Xref can support this environment by standardizing reference processes across large numbers of candidates and keeping completed checks accessible in one platform. This helps HR teams handle recurring recruitment requirements while maintaining consistent screening information for different roles.
Government Recruitment With Standardized Screening
Government organizations may manage recruitment across multiple departments, positions, and hiring teams, making consistent candidate assessment difficult. Xref’s survey builder allows HR teams to create standardized reference questionnaires while adapting questions to specific roles or candidate types. This gives government recruiters a repeatable way to collect comparable referee feedback across different hiring processes.
People And Culture Teams Monitoring Employee Sentiment
HR teams may struggle to identify recurring workforce concerns when employee feedback is collected through inconsistent surveys or informal discussions. Xref’s insights can consolidate responses from pulse and employee surveys and present trends across different organizational metrics. People and culture teams can use this information to identify changes in sentiment and determine where workplace issues may require further attention.
Construction Companies Managing Site-Based Recruitment
Construction companies often recruit workers who spend much of their working day on job sites, making traditional phone-based reference checks difficult to complete. Xref let recruiters create standardized reference surveys, send requests in bulk, and allow referees to respond from any device. Recruiters can then view completed checks and survey results within each candidate’s talent profile, helping teams manage screening across multiple roles and projects. This can help recruitment teams collect references from site-based workers without relying on phone calls during standard office hours, while maintaining a consistent screening process across roles.
Is Xref Right For You?
If you are a recruitment, talent acquisition, or people management team handling candidate and employee data at scale, Xref can be a suitable option. Its automated reference checks, bulk survey capabilities, and centralized talent profiles can help teams manage higher volumes of candidates and recurring screening workflows. Xref is ISO/IEC 27001:2022 certified and supports multiregional data storage. The data is encrypted in transit and at rest, and its collection and storage processes support GDPR requirements.
Still not sure if XREF is right for you? Get in touch with us at (661)384-7070, and it will guide you towards the most reliable decision.
Xref Features
Exit Surveys
Xref exit surveys collect structured feedback from departing employees through customizable questionnaires. HR teams can use templates or create their own questions for employees and line managers, then send surveys individually or in bulk. Responses are presented through reports with metrics such as reasons for leaving, sentiment, and employee Net Promoter Score (eNPS). The platform can also record whether former employees are interested in being rehired.
Talent Profiles
Xref talent profiles maintain a centralized record for each candidate, referee, or former employee. A profile can contain contact details, completed surveys, feedback, skills, roles, and core competencies. Recruiters can search and filter records by attributes such as role, skills, competencies, or start date, then send surveys directly from relevant profiles.
Background Checks
This feature connects employment screening services through its Trust Marketplace. Available checks include identity verification, criminal or police checks, qualification verification, employment checks, right-to-work checks, and anti-money-laundering checks. Results from these checks can be stored with the individual’s Xref people record alongside other survey and reference information.
Insights
Xref insights turns responses from reference, pulse, and exit surveys into reports and organizational metrics. Reference reports can show candidate skills and competencies alongside sentiment analysis and suspicious-activity indicators. Pulse and exit reports provide aggregated feedback, while filters can narrow results by departments, metrics, or time periods. Users can also export reports and survey data for further analysis.
Pros And Cons of Xref
Pros
Speeds up hiring by automating reference collection and follow-ups
AI summaries highlight key insights helping recruiters review reference feedback faster
Custom questions help tailor reference checks to roles
Cons
Accessing survey metrics can sometimes be difficult
Importing external metrics into Xref can be tricky
Xref Pricing
Starter | Growth | Plus | Premium | Enterprise |
|---|---|---|---|---|
$80 per month | $160 per month | $335 per month | $560 per month | Custom Pricing |
|
|
|
|
|
Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Xref Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Customer Service, 500+ employees
Less than a year
“XRef has been a great tool for reference checks!”
Pros
I have used Xref for reference checks and the service is both quick and easy to set up. It ensures that we receive high-quality, reliable references every time.
Cons
Xref is somewhat expensive for a tool used only for references. However, if you are using it for various features, the cost becomes justifiable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Xref offer an API?
Yes, Xref offers an API.
What languages does Xref support?
Xref primarily supports English language.
What other apps does Xref integrate with?
Xref integrates with several third-party applications, including Greenhouse, PageUp, Scout Talent, Ashby, and SmartRecruiters.
Does Xref have a mobile app?
No, Xref doesn’t offer a mobile app.
What types of pricing plans does Xref offer?
Xref pricing starts at $80/month for the Starter plan. Other plans include Growth at $160/month, Plus at $335/month, Premium at $560/month, and Enterprise with custom pricing. Request a personalized Xref price quote for your business.
Who are the typical users of Xref?
Xref is suited for organizations and professionals across hospitality, retail, construction, government, and staffing industries.
What level of support does Xref offer?
Xref provides support via phone, FAQs, and contact form.



