Xref is a talent acquisition platform that automates the collection of verified candidate references and employee sentiment data, providing actionable insights for informed hiring and retention decisions. While integrating third-party tools presents challenges, Xref's ISO-certified security and global client base have made it the trusted solution for hiring the best talent.

Xref Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is Xref?

Overview

Xref is a cloud-based reference checking and employee feedback software that helps organizations recruit, retain, and optimize talent management. It automates time-consuming tasks such as collecting verified candidate references, gathering employee sentiment data, and collecting feedback from leaving staff. Organizations can make more informed hiring and people decisions based on objective insights from paperless, digital surveys and reporting.

What Is Xref Best For?

One of Xref’s standout features is its automated reference checking. It enables organizations to make informed, compliant hiring decisions quickly and easily. The process involves sending out candidate and referee surveys, setting up custom email reminders and alerts, and creating customizable questionnaires. The collected data is then analyzed and presented in a user-friendly format, providing actionable insights into the candidate’s suitability for the role.

Xref Pricing

Xref offers several pricing plans to suit organizations of different sizes and needs:

  • Starter Plan – at $70/month (billed annually)
  • Growth Plan – at $140/month (billed annually)
  • Plus Plan – at $290/month (billed annually)
  • Premium Plan – at $485/month (billed annually)
  • Enterprise Plan – at custom pricing
Contact us for custom Xref Pricing.

Disclaimer: The pricing is subject to change.

Xref Integrations

Xref integrates with the following applications:

  • RapidID
  • Checkr
  • Greenhouse
  • Zapier
  • Scout Talent

How Does Xref Work?

Here are the steps to start using Xref software after you have logged in:

  • Go to the 'Platform' page and select 'Survey Builder' under the automation dashboard
  • Choose whether you want to create a ‘Reference Check’, ‘Pulse Survey’, or ‘Exit Survey’ or use pre-loaded templates
  • Name your survey and select relevant questions from the question library or add custom questions
  • Set parameters for survey distribution like recipient list, custom messages, and reminders
  • Click 'Save' to keep the survey configuration for future use
  • On the 'People Records' page, search for and select candidates to send them the survey
  • Click 'Send Survey', and Xref will automatically distribute it via email or SMS based on your settings
  • Regularly check the 'Insights' dashboard for incoming responses in graphs and reports
  • Take informed actions based on feedback trends visible in reports over time
  • Continue creating new surveys, adding profiles, and tracking insights to optimize talent processes
  • Revisit saved surveys regularly and adjust questions or recipients as needed
You can also schedule a free Xref demo to learn more about its functionalities.

Who Is Xref For?

Xref HR solution is suited for organizations across multiple industries and sectors, including:

  • Hospitality
  • Retail
  • Healthcare
  • Government
  • Construction
  • Non-profit

Is Xref Right For You?

Are you struggling to streamline recruitment and people processes due to outdated or manual systems? Do you need to make confident hiring decisions while ensuring regulatory compliance? Xref is a leading talent management platform that can help address these challenges. The software’s ISO 27001 certification and strict privacy protocols provide peace of mind for sensitive talent data.

Top clients across industries like The Salvation Army, Tim Hortons, Shopify, and Westpac rely on Xref to hire the best talent and improve engagement. The platform has received numerous accolades, including the ‘High Performer’ badge on G2.

If you are still unsure if Xref is the right choice, we are here to help you make an informed decision. Feel free to contact us at (661) 384-7070 and get all the information you need.

Xref Features

The software empowers users to easily create customized reference checks, employee engagement, and exit surveys. Human resource (HR) professionals can choose from pre-built question banks or add their custom questions. Surveys can be configured and modified as needed.

how it worksSee How It Works

It encompasses a centralized and secure people record that stores all feedback and candidates’ profiles. This makes it simple to access insights on the talent journey and employees for recruitment, retention, and people decisions over time.

how it worksSee How It Works

Xref provides aggregated and detailed feedback visualizations. Companies can explore industry-standard metrics like eNPS and customized insights. Reports can be easily shared with organizational stakeholders to make people-focused decisions.

how it worksSee How It Works

Businesses can create customized templates tailored to their organizational needs and standardize typical reference check and survey processes. Templates ensure consistency and speed up configurations.

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Pros and Cons of Xref

Pros

  • Automated reference checks save time
  • Tracks reference progress and provides reminders
  • ISO27001-certified security and privacy
  • Detailed reporting and insights

Cons

  • Third-party integrations have room for improvement
  • The steep learning curve for new users initially

Xref Pricing

Starter

For 1-75 employees

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What's Included

  • Question library and reference templates

  • Custom candidate and reference surveys

  • Custom send settings and messages

  • Sentiment analysis

  • Fraud detection

  • Report analytics

  • Activity lifecycle

  • Access to Trust Marketplace

  • Email and SMS notifications

  • Corporate Branding

Growth

For 76-150 employees

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What's Included

  • All Standard features, plus:

  • Automated Talent Pooling

  • Multi-Language

  • Essential Support

  • Unlimited Users

Plus

For 151-300 employees

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What's Included

  • All Standard features, plus:

  • Custom questions

  • Report sharing and tracking

  • Priority support

Premium

For 301-500 employees

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What's Included

  • All Plus features, plus:

  • Bulk Upload Tool

  • Integrations Support

Enterprise

For over 501 employees

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What's Included

  • Tailored features

  • Tailored pricing

  • Dedicated Account Manager

Xref Reviews

Overall Rating

5

1 Review(s)

Rating Distribution

5

star

(1)

4

star

3

star

2

star

1

star

March 2024

XRef has been a great tool for reference checks!

Henrietta

Telecommunications

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I have used Xref for reference checks and the service is both quick and easy to set up. It ensures that we receive high-quality, reliable references every time.

Cons

Xref is somewhat expensive for a tool used only for references. However, if you are using it for various features, the cost becomes justifiable.

Frequently Asked Questions

Yes, the software offers an API to use.