ZingHR

“poor implementation experience

Pros

There's absolutely nothing worthwhile for me to highlight here, this remains the most disheartening HRIS deployment I've come accrosss in my professional life.

Cons

I am profoundly dissatisfied with the whole engagement, beginning with the project implementation team and extending through to the final software delivery, because what was promised bore little resemblance to what was actually executed. During initial discussions with the sales representatives (Zing), we were presented with an excessively polished, upbeat demonstration that painted an overly flattering picture and consequently elevated our expectations to a level that the implementation and product could not possibly meet. In practice, the rollout was managed ineptly, lacking both substantive technical competence and a genuine understanding of the domain which resulted in a process that felt hurried and superficial and showed scant respect for our stated requirements or agreed timelines. The product itself appears antiquated and underdeveloped, honestly resembling something that might emerge from a student project rather than from an established technology vendor and this is reflected in a tough UI/UX and functionality that seems only partially implemented. Given that the overall experience falls well short of reasonable enterprise standards, I find it difficult to endorse or continue with this platform unless there is a comprehensive and rapid overhaul of both the product and the support services.

“Full HR modules but outdated UI

Pros

The software's functionality impresses me, as it consistently includes all the HR modules my team needs for daily operations.

Cons

My main frustration is that the user interface feels very outdated and is neither simple nor easy to navigate which slows me down.

“Quick access to HR records

Pros

One thing I rely on is the ability to check attendance, access HR support materials and retrieve complete payroll files, payslips, salary letters and more, whenever I need them.

Cons

Occasionally when I attempt to regularize my attendance the process runs very slowly and fails to finish the request, after two or three attempts it finally succeeds.