Last Updated

Key Takeaways

Generated from the text of customer reviews

Brainshark is a sales learning management platform that accelerates rep onboarding and simplifies training delivery. It is widely adopted across technology, life sciences, and financial services sectors. Users value its versatile course creation and flexible audio tools, though some reported outdated folder management and rigid test retakes. The software recently updated its GenieAI to GenieAI Pro to enhance AI-powered workflow automation and restoration business operations.

Our Verdict

Brainshark is a good choice for mid to large-size teams that need to onboard reps fast and keep field teams aligned on complex product messaging. Its structured learning paths and AI coaching deliver solid long-term ROI for multi-team environments. Custom quote-based pricing makes it a considerable option for larger setups, but smaller teams may find it costly. We recommend it for enterprise sales teams seeking structured, simple, and user-friendly training software.

Brainshark Specifications

  • Activity Dashboard
  • Asynchronous Learning
  • Activity Tracking
  • Access Controls/Permissions

What Is Brainshark? 

Brainshark, now branded as Bigtincan Readiness, is a learning management and sales readiness platform built for teams of all sizes. The platform has a drag-and-drop course builder that lets users combine slide decks, videos, web pages, and AI voiceovers to set up onboarding and employee training. The courses offered include quizzes, gamification elements, and step-by-step learning paths for learner engagement. 

For hands-on interactive practice, reps can use RolePlayAI to test their communication skills in realistic conversations with AI buyer personas. In addition, CoachingAI automatically reviews recorded video voices to give quick feedback on speaking speed and clarity. This helps managers monitor team growth and spot skill gaps using visual readiness scorecards. 

What Is Brainshark Best For? 

Brainshark's standout feature is Readiness Scorecards. This feature helps managers keep track of every sales representative's training progress and how far they are along in their training. The system collects results from courses, curriculums, and coaching activities then links them to the respective rep. Managers can compare the results between reps in a team or with the group of new hires, or between different teams as well. With the CRM connected to it, sales numbers can also be seen next to the training results. This feature can even suggest the next course a rep should take and sign learners up for daily quizzes until they pass. 

How Much Does Brainshark Cost? 

Brainshark cost is estimated to range from $30 to $85/user/month. The software also offers the following customizable plans: 

  • Essential
  • Elite

In addition to the subscription costs, users choosing the software should also keep the following potential expenses in mind: 

  • Implementation And Configuration: $5,000–$25,000
  • Content Migration: $8,000–$25,000
  • Custom Integrations: $5,000–$15,000/integration
  • Additional Training: $1,000–$10,000
  • Professional Services: $5,000–$25,000+
Request a personalized Brainshark pricing quote for your business today! 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

Brainshark Integrations  

The software supports integration with multiple systems and platforms, such as:  

How Does Brainshark Work? 

Follow the steps below to get started: 

  • Log in to your Brainshark account to access the sales readiness platform
  • Build training content by importing slide decks, video clips, and documents into the editor, or use AI tools to generate multi-language voiceovers
  • Structure learning paths and onboarding curricula by organizing modules, setting completion requirements, and defining targeted user groups
  • Deliver interactive courses featuring quizzes, embedded video scenarios, and microlearning activities accessible on mobile or desktop devices
  • Assign sales coaching exercises where reps record pitch presentations or practice pitch scenarios using AI roleplay simulations
  • Evaluate rep submissions using automated scoring and speech analysis to identify skill gaps and provide targeted feedback
  • Track team progress using Readiness Scorecards to monitor completion metrics, quiz scores, and overall rep preparedness
  • Export performance reports and sync completion data with integrated CRM platforms to evaluate the business impact of training programs
You can also request a free Brainshark demo to understand how it fits into your workflow. 

Who Is Brainshark For? 

Brainshark software is ideal for a wide range of industries and sectors, including:  

  • Life sciences
  • Financial services
  • Telecommunications
  • Manufacturing
  • Technology
  • Retail
  • Government

Brainshark Use Cases 

Based on our evaluation of Brainshark features and user reviews, we identified the scenarios in which account executives, sales teams, technology companies, and enablement managers use the platform to speed up rep onboarding, keep training on track, and share updated sales materials: 

Sales Teams Conducting Large-Scale Pitch Evaluations 

Sales managers are often too busy to practice live calls with new account executives, which slows down onboarding, delays pitch readiness, and leads to inconsistent feedback depending on who does the scoring. Brainshark solves this by letting leaders send out automated training paths paired with CoachingAI assignments. New reps record practice pitches on their own time, and get instant feedback on tone, pace, and filler words before submitting their best video for manager approval. Because reps handle the repetitive practice on their own schedule, managers spend less time sitting through live runs, helping new hires reach their second deal much faster. 

Sales Organizations Ensuring Consistent Training Completion Across Remote Teams 

Sales leaders often have to track down reps who haven't finished mandatory training. Brainshark addresses this through Actions for Scorecards, which automatically tracks watched videos, quiz results, and overall progress. Administrators can verify if reps watched required videos and completed the end of course questions. While built-in automated messaging sends reminders to employees with pending tasks. This reduces administrative effort and keeps all team members on track without requiring constant manual monitoring. 

Marketing Teams Sharing Updates Without Breaking Asset Links 

Sales reps frequently end up sharing outdated files or broken links whenever teams refresh recorded video content from live events or executive presentations. Brainshark fixes this through cloud-based content updates paired with Content Personalization tools. Marketing teams can edit deck slides or replace narration files directly from the platform without breaking the original sharing URL or managing multiple file versions. At the same time, detailed viewing analytics show exactly which slides buyers spend time on, giving marketing teams clear data on what messaging actually works. 

Enterprise Sales Teams Struggling To Locate Relevant Sales Assets During Live Calls 

When sellers manage multiple product brochures, slide decks, and training videos, finding the right one on a live call with a prospect can be frustrating. Reps often waste time clicking through complex folder hierarchies or end up sharing outdated materials. Brainshark solves this by integrating the SearchAI tool, which uses natural language processing to understand the seller's intent rather than relying on exact keyword matches. Sellers type plain questions into the search bar, and the system instantly pulls out the precise slide, video clip, or page needed. This allows reps to answer buyer questions during live calls without searching through unnecessary folders. 

Is Brainshark Right For You? 

If you are looking for an all-in-one sales enablement platform to accelerate rep onboarding and streamline training, Brainshark can be a good fit. It addresses time-consuming content creation and manual support hurdles through AI tools. The AuthoringAI tool automatically generates natural-sounding voiceovers across multiple languages, so you can publish polished presentations around the world. Instead of waiting for managers to answer questions, reps can use GenieAI, an assistant that instantly answers questions and provides custom study materials on demand.  

The software also maintains ISO 27001 certification and STAR Level One compliance. Recognized with the Aragon Research Innovation Award, it is trusted by global customers like Abbott, PTC, and Mindray. 

Still doubtful if Brainshark is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.

Brainshark Features

Interactive Experiences

The software lets sellers add 3D models, augmented reality, and virtual showrooms to their presentations. The mixed reality tool lets buyers check virtual products from every angle on a phone or tablet, while the AR camera shows full-scale products in real-life settings. It also has a curation tool that helps build the content.

See How It Works
Analytics And Reporting

This feature gives teams dashboards and reports that connect engagement, readiness, and content data to sales KPIs. Users can ask Genie AI to analyze metrics, and content analytics show which assets sellers use at each stage. It also keeps track of onboarding speed, how quickly reps close their second deal, and the total length of the sales cycle.

See How It Works
Conversation Intelligence

Brainshark includes VoiceVibes, an audio analytics engine that predicts how a speaker's voice may be perceived across 20 vibes, such as confident, boring, or arrogant. Users can upload audio files, videos, or public web links, and the system automatically separates different speakers in multi-voice recordings. Instead of live practice with a manager, reps can record, refine, and submit their pitch assignments anytime.

See How It Works
Relationship Intelligence

The software calculates customer relationships and gives managers a clear view of overall account health and buyer engagement. It automatically pulls missing contacts from the email threads and adds them directly to Salesforce or SugarCRM. Through the LinksWithin tool, reps can quickly see which colleagues already have connections with a prospect, while new hires receive a clear view of important account relationships that they need to start working on.

See How It Works
Digital Sales Rooms

Brainshark provides Digital Sales Rooms, which are secure, customized hubs where sellers can share documents with buyers before and after they close a deal. Managers can decide on access to permissions and change materials as the business relationship progresses. Buyers can also drop short comments on specific files, while analytics can show exactly which files, pages, and versions they left comments on.

See How It Works

Pros And Cons of Brainshark

Pros

  • Real-time course edits sync SCORM files automatically

  • Detailed reporting provides actionable sales performance data

  • Per-slide audio recording simplifies content updating

  • Built-in quizzes enable effective employee knowledge tracking

  • Supports diverse media file uploads with ease

Cons

  • Lack of video trimming tools requires re-recording

  • Built-in templates restrict course design flexibility

  • Folder and group administration feels outdated

Brainshark Pricing

Essentials

Elite

  • Analytics

  • SearchAI

  • Learning & Coaching

  • Scorecards

  • Digital Sales Rooms & Shares

  • Content Management

  • MeetingsAI

  • CoachingAI

  • Everything in Essentials, plus

  • Genie Assistant

  • RolePlayAI

Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Brainshark Reviews

Total 16 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

44%

3

Stars

19%

2

Stars

6%

1

Stars

0%

Share your experience

CG
Corey G.

Information Technology and Services, 500+ employees

More than a year

3.0

“elegant design, limited access”

Pros

The platform had an elegant design that worked well for content management and sales enablement.

Cons

Its security setup and access controls were limiting factors.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

O
Omar

Banking, 500+ employees

More than a year

5.0

“High-quality capabilities that effectively help develop the strength of sales teams.”

Pros

I find Brainshark's intuitive interface to be excellent. It allows me to smoothly navigate and easily access the information I need. The simple procedures allow me to generate various graphs and extract reports that provide an accurate evaluation of my performance during different exercises. This helps me identify areas that need improvement and ensures I gain valuable insights. Our merchandising and sales teams are already benefiting from advanced Brainshark training, as it allows team leaders to plan sequential courses tailored to the needs of their team members.

Cons

Brainshark doesn't have any flaws that hinder its efficient use. All the tools are user-friendly, and accessing necessary features through the dashboard doesn't require extensive training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Diendara

Marketing, Advertising, 11-50 employees

Less than a year

5.0

“Brainshark”

Pros

This software is incredibly versatile and user-friendly. I can easily test my learning through the provided quizzes and integrate them into my website.

Cons

At the moment, I haven't encountered any disadvantages. In any case, I haven't found any.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Brainshark offer an API?

The vendor has not specified any information regarding its API availability.

What language does Brainshark support?

The software is available in English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, and over 25 other languages.

What other apps does Brainshark integrate with?

The software supports integration with multiple systems and platforms, such as Zoom, Microsoft Outlook, Slack, HubSpot, Hc1, Microsoft Dynamics 365, and SAP.

Does Brainshark have a mobile app?

Yes, Brainshark offers mobile apps for iOS and Android users.

What types of pricing plans does Brainshark offer?

Brainshark offers pricing ranging from $30 to $85/user/month and offers Essential and Elite plans at custom pricing. Get in touch for a personalized Brainshark Price estimate.

Who are the typical users of Brainshark?

Brainshark features are ideal for customer-facing teams and sales organizations across life sciences, financial services, telecommunications, manufacturing, technology, retail, and government.

What level of support does Brainshark offer?

Support options include dedicated customer success managers, live chat support, product tours, and an extensive online resource hub.