Last Updated
Overview
OnScreen simplifies user adoption of enterprise applications with intuitive in-application guides. Embedding interactive tutorials directly into workflows accelerates user productivity and reduces support needs. While the learning curve for guide authoring may deter some, OnScreen delivers value through streamlined onboarding and knowledge transfer.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
Custom
OnScreen Specifications
- Activity Dashboard
- Asynchronous Learning
- Activity Tracking
- Access Controls/Permissions
What Is OnScreen?
Overview
OnScreen is a cloud-based digital adoption platform that provides various solutions to streamline employee training and onboarding for enterprise applications and software. It helps business users overcome challenges such as inefficient training processes and low user adoption, which often accompany digital transformation efforts. The platform allows experts to easily create interactive in-application guides that can be published within software like SAP ECC, Salesforce, and other tools to provide users with contextual, just-in-time assistance. This helps boost productivity, reduce support needs, and accelerate user proficiency.
What Is OnScreen Best For?
The software is known for simplifying and accelerating the employee onboarding process. Providing guidance directly inside business applications ensures new employees can be immediately productive from day one. Self-paced onboarding guides lead users through standard operating procedures step-by-step as they perform real work. This embedded, in-workflow training optimally prepares employees compared to conventional classroom or external e-learning solutions.
OnScreen Pricing
OnScreen Integrations
The software integrates with other applications, but specific details are not disclosed.
How Does OnScreen Work?
Follow these steps to navigate the dashboard and make the most of the software's features:
- Log in to your OnScreen account using the credentials provided during the implementation
- Select the application you want to create guides (e.g., SAP, Salesforce, etc.)
- Record the steps of the expert in creating the guide
- Watch the recordings to ensure all steps are captured correctly
- Click ‘Edit Recording’ to modify the guide, and you can add text, images, or links to help explain the process to users
- Arrange the steps and content as needed using the intuitive editor tools
- Publish the guide, making it available to relevant users and groups
- Analyze guide usage and feedback to continuously improve the user experience
Who Is OnScreen For?
OnScreen is an ideal platform for organizations of all sizes from different industries and sectors, including:
- Manufacturing
- Information technology
- Education
- Automotive
- Consulting
Is OnScreen Right For You?
Are you looking for an effective way to streamline user adoption of your critical enterprise systems? OnScreen might be the right fit. It is a digital adoption platform that simplifies how users learn and support any business application. The software has won numerous awards for its innovative solutions and top-notch customer service. Recognizing the need for security, OnScreen adheres to rigorous protocols and enables configurable SSO, MFA, data encryption, and role-based access.
If you are still unsure whether OnScreen is the ideal platform for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will help you make the right decision.
OnScreen Features
In-App Guides
OnScreen enables users to easily create step-by-step, interactive guides and embed them directly into existing business applications. These provide contextual, in-workflow guidance for complex tasks and processes.
Content Authoring
The platform features a simple yet powerful web-based editor for building guides. Authors can record process demonstrations and explainer video and add text, images, links and more to help explain each step and key trends.
Development And Management
It provides a simple yet powerful web-based editor for authoring guides. Subject matter experts can easily capture process demonstrations, add instructions, and publish guides using an intuitive interface. This interface seamlessly handles all guide formatting and delivery within applications.
Performance Analytics
OnScreen features comprehensive analytics dashboards that provide visibility into guide usage. Authors can view metrics on time spent per step, most accessed guides, and other engagement data. This helps identify areas for improvement or sections that require additional support. The reporting helps optimize guides based on actual usage patterns and feedback from end users.
Role-Based Distribution
This web-based application allows administrators to precisely control which guides specific users and groups can access. Guides can be assigned based on logical role-based criteria to ensure the appropriate level of guidance is delivered. Administrators segment audiences according to attributes like job function, department, location, seniority, and more.
Pros And Cons of OnScreen
Pros
Quick and simple guide creation
Enhances employee productivity and ROI
In-app guidance reduces dependency on support teams
Compatible with multiple platforms
Cons
Cannot delete portions of recordings without re-recording
Limited customization options for advanced users
OnScreen Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Farming, 51-100 employees
More than a year
“Easy to Use”
Pros
Navigating OnScreen was not problem, and it provided useful tools that made guides easy to follow.
Cons
Integrating with our virtual desktop, which is nested within another virtual desktop, posed some difficulties. However, OnScreen was patient and willing to work through this new experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Machinery, 500+ employees
Less than a year
“OnScreen Review December 2022”
Pros
The accessibility and ease of use, along with the simple deployment process, make this software the best to work with.
Cons
The software has administration constraints and limitations. While simplicity has its benefits, it can also hinder its applicability for different domains and applications.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
E-Learning, 1-10 employees
Less than a year
“Onscreen Overview”
Pros
Onscreen is a valuable tool in the training environment, helping students grasp the methodology of case studies.
Cons
Before going live, it is important to ensure that the right areas are highlighted during the creation mode.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does OnScreen offer an API?
No, it doesn’t offer an API.
What languages does OnScreen support?
On Screen supports the English language.
What other apps does OnScreen integrate with?
While the software does integrate with other applications, the specifics are not disclosed.
Does OnScreen support mobile devices?
Yes, it is optimized for mobile devices.
What types of pricing plans does OnScreen offer?
The software’s pricing plans are designed to be flexible, accommodating different business sizes, needs, and features. Get an OnScreen cost today customized to your organization’s requirements.
Who are the typical users of OnScreen?
OnScreen software is used by organizations of all sizes in various industries and sectors, including manufacturing, education, information technology, consulting, and automotive.
What level of support does OnScreen offer?
OnScreen offers chat, email, help desk, and knowledge base support.
Does OnScreen offer a video call option?
No, the OnScreen device is your AI companion for employee training, but it doesn’t support the video calling option.