OurPeople is an employee communication platform that helps companies engage their distributed workforce. It keeps teams informed and productive with features like push notifications, chat, and knowledge center. However, the setup process could be time-consuming. Still, OurPeople's communication and engagement tools are essential for effective employee interaction.

OurPeople Specifications

Activity Dashboard

Asynchronous Learning

Activity Tracking

Access Controls/Permissions

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What Is OurPeople?

Overview

OurPeople is a cloud-based employee communication software designed to help companies connect and engage with their workforce, especially hourly workers. The software offers a simple way for organizations to communicate important updates, conduct surveys, manage events and schedules, and share knowledgebase articles. Employees receive these messages directly via mobile notifications, texts, or emails. OurPeople facilitates employers to keep their distributed or frontline teams well-informed and on the same page.

What Is OurPeople Best For?

The content builder feature is one of OurPeople's best capabilities, allowing it to differentiate from competitors. The content card templates make it extremely easy for managers and company administrators to instantly communicate important updates or messages to their entire workforce or specified individuals. With just a few taps, users can choose from an image library or select one of the ready-made card templates to create attractive and engaging posts.

OurPeople Pricing

OurPeople offers flexible pricing plans to suit client businesses' needs. The plans offered are:

  • Reach – $1,200/year
  • Communicate – $2,000/year
Contact us for a personalized OurPeople price quote that matches their unique business needs and team size.

Disclaimer: The pricing is subject to change.

OurPeople Integrations

The software integrates seamlessly with several third-party applications; however, no specifics about these integrations are provided.

How Does OurPeople Work?

Here is a step-by-step process to start using OurPeople after logging in:

  • Click on the 'Create' button and select the content type (Update, Survey, Event, etc.) to create a new communication
  • Compose your message using the 'Content Builder' with options to add images, templates, and text
  • Use the targeting feature to select the specific team members or jobs you wish to send it to
  • Schedule the message to send time or select 'Send Now'
  • Track delivery and views from the overview section, which shows read receipts
  • Employees can reply or respond through individual or group chat functions
  • Store essential files, guidelines, and FAQs in the Knowledge Center for easy employee access
You can also schedule a free OurPeople demo and learn more about its functionalities.

Who Is OurPeople For?

OurPeople employee communication software caters to organizations of all sizes, from small businesses to large enterprises.

  • Manufacturing
  • Food
  • Health and fitness
  • Retail
  • Healthcare
  • Leisure, travel, and tourism

Is OurPeople Right For You?

Are you looking for employee communication software to engage your distributed workforce? Then, OurPeople might be a great choice. This solution streamlines communication and employs a distributed workforce from a single platform.

Data security and compliance are a top priority, with bank-level encryption of sensitive data at rest and in motion. Rigorous third-party audits and certifications in SOC 2 Type 2 and ISO 27001 guarantee peace of mind. Popular clients across industries, such as Subway, Tim Hortons, Virgin Active, and GNC, trust it to power their global workforce engagement.

OurPeople ensures PCI-DSS, HIPAA, and GDPR compliance, offering enterprise-grade scalability, high availability, and redundancy.

If you are still unsure whether OurPeople is the ideal platform for your requirements, contact us at (661) 384-7070. We are here to assist you make the right decision.

OurPeople Features

It allows companies to send important announcements, notifications, and messages to all employees or targeted teams. Messages can be scheduled ahead of time or sent immediately. Recipients receive updates via email, SMS, or push notifications.

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The platform enables two-way dialogue between employees and promotes team communication. Users can have private one-on-one chats and group chats for teams or departments. It allows employees to share images and reactions within conversations.

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OurPeople offers customizable digital forms to replace paperwork processes. It has templates for timesheets, vacation requests, expense reports, and more. Responses are automatically submitted, and their completion status is tracked.

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Companies can maintain a knowledge center where essential documents, training materials, SOPs, and best practices are consolidated. Content is organized into folders, and tag-based permissions allow granular access control. This enables employees to access OurPeople's knowledge centre via mobile.

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Users can create, schedule, and manage various types of events. Details like date, time, and venue are communicated via updates. Staff self-register using a simple RSVP function. Attendance metrics provide insights.

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It enables organizations to post available hours to cover absenteeism or seasonal needs. Employees request slots, and managers approve or reject sign-ups seamlessly via the app. Real-time gap identification ensures proper staffing levels.

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Pros and Cons of OurPeople

Pros

  • Built-in knowledge base and training features
  • Comprehensive usage analytics and reports
  • Mobile accessibility for a distributed workforce
  • Omnichannel communications via app, SMS, email

Cons

  • Minimal training and implementation support
  • Setup might be time-consuming

OurPeople Pricing

Reach

eyeeye

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What's Included

  • Recall your message

  • Reach via SMS, push, or email

  • Use on any device via web or app (IOS or Android)

  • Cost per text 4¢ (or go unlimited)

  • Duplicate, share, re-send

  • Send reminders and nudges

  • Send to the entire team

  • Select individuals

  • See what's been seen and what's been sent

  • Drag and drop content templates

Communicate

eyeeye

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What's Included

  • All Reach features, plus:

  • @mentions in chats

  • Person-to-person chat

  • Mute or delete chats

  • Groups chat

  • Share images, GIFs, and reactions

  • Choose who's invited

  • Choose who can start a chat

  • Hide personal data

  • Instantly disable chat function

OurPeople Reviews

Overall Rating

5

1 Review(s)

Rating Distribution

5

star

(1)

4

star

3

star

2

star

1

star

October 2020

Easily workable app

Andy

Leisure, Travel & Tourism

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Pros

The app is user-friendly, and we've received excellent support from Our People during its development and organization-wide implementation.

Cons

I haven't really had any negative experiences with the app.

Frequently Asked Questions

Yes, it offers an API.