Last Updated

Overview

OurPeople is an employee communication platform that helps companies engage their distributed workforce. It keeps teams informed and productive with features like push notifications, chat, and knowledge center. However, the setup process could be time-consuming. Still, OurPeople's communication and engagement tools are essential for effective employee interaction.

OurPeople Specifications

  • Activity Dashboard
  • Asynchronous Learning
  • Activity Tracking
  • Access Controls/Permissions

OurPeople Features

Updates

It allows companies to send important announcements, notifications, and messages to all employees or targeted teams. Messages can be scheduled ahead of time or sent immediately. Recipients receive updates via email, SMS, or push notifications.

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Chat

The platform enables two-way dialogue between employees and promotes team communication. Users can have private one-on-one chats and group chats for teams or departments. It allows employees to share images and reactions within conversations.

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Forms

OurPeople offers customizable digital forms to replace paperwork processes. It has templates for timesheets, vacation requests, expense reports, and more. Responses are automatically submitted, and their completion status is tracked.

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Knowledge Center

Companies can maintain a knowledge center where essential documents, training materials, SOPs, and best practices are consolidated. Content is organized into folders, and tag-based permissions allow granular access control. This enables employees to access OurPeople's knowledge centre via mobile.

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Events

Users can create, schedule, and manage various types of events. Details like date, time, and venue are communicated via updates. Staff self-register using a simple RSVP function. Attendance metrics provide insights.

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Open Shifts

It enables organizations to post available hours to cover absenteeism or seasonal needs. Employees request slots, and managers approve or reject sign-ups seamlessly via the app. Real-time gap identification ensures proper staffing levels.

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Pros And Cons of OurPeople

Pros

  • Built-in knowledge base and training features

  • Comprehensive usage analytics and reports

  • Mobile accessibility for a distributed workforce

  • Omnichannel communications via app, SMS, email

Cons

  • Minimal training and implementation support

  • Setup might be time-consuming

OurPeople Pricing

Reach

Communicate

  • Recall your message

  • Reach via SMS, push, or email

  • Use on any device via web or app (IOS or Android)

  • Cost per text 4¢ (or go unlimited)

  • Duplicate, share, re-send

  • Send reminders and nudges

  • Send to the entire team

  • Select individuals

  • See what's been seen and what's been sent

  • Drag and drop content templates

  • All Reach features, plus:

  • @mentions in chats

  • Person-to-person chat

  • Mute or delete chats

  • Groups chat

  • Share images, GIFs, and reactions

  • Choose who's invited

  • Choose who can start a chat

  • Hide personal data

  • Instantly disable chat function

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

OurPeople Reviews

Total 11 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

9%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CA
Clare A.

Not Specified, N/A employees

5.0

“essential communication for our sites”

Pros

After the initial setup, it's easy to use and the help documentation is excellent. Since users sign in with their own personal accounts, it helped us keep a real sense of community during our four-month closure. At our larger sites, it has now become an essential communication tool.

Cons

We had hoped it would fully replace our team WhatsApp and Facebook groups but it doesn't quite offer all the capabilities we need yet. That said the team is clearly open to feedback and some of the requests we previously made have already been turned into features so I'm expecting the chat side to improve further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andy

Marketing, 101-500 employees

Less than a year

5.0

“Easily workable app”

Pros

The app is user-friendly, and we've received excellent support from Our People during its development and organization-wide implementation.

Cons

I haven't really had any negative experiences with the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SK
STEFANIE K.

Not Specified, N/A employees

5.0

“powerful fit for growing teams”

Pros

When our company was larger, this software handled most of the features we needed and was very simple to work with.

Cons

The tagging features were fairly confusing for our team to understand and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does OurPeople offer an API?

Yes, it offers an API.

What languages does OurPeople support?

It supports the English language.

What other apps does OurPeople integrate with?

While the software integrates seamlessly with several third-party applications, no specific details about these integrations are provided.

Does OurPeople support mobile devices?

The software supports mobile devices.

What types of pricing plans does OurPeople software offer?

It offers flexible pricing plans, including Reach for $1,200 yearly and Communicate for $2,000 yearly. Contact us for a custom OurPeople cost quote.

Who are the typical users of OurPeople?

OurPeople caters to organizations of all sizes from industries and sectors including retail, food, leisure, travel and tourism, health and fitness, manufacturing, and healthcare.

What level of support does OurPeople offer?

OurPeople offers comprehensive support options, including email, phone, knowledge base, FAQs, and chat.