Last Updated
Overview
Trainn is an AI-powered and no-code customer training platform that helps modern teams create videos and launch academies. Its AI automation drastically reduces content creation time. Despite a user desire for more advanced gamification options to boost engagement, its intuitive interface and exceptional support team justify its value for organizations.
Overall Rating
Based on 18 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Trainn Specifications
- Activity Dashboard
- Asynchronous Learning
- Activity Tracking
- Access Controls/Permissions
What Is Trainn?
Trainn software is a comprehensive customer education platform that helps businesses scale their training and knowledge delivery. It is a top-rated software for B2B teams. The software addresses the pain point of high support overhead by empowering customers with self-service resources. Teams can utilize the AI-powered technology to create product videos and interactive guides, then house them in a branded, no-code Knowledge Base or a full-fledged LMS Academy to drive product adoption and customer retention.
Trainn Pricing
The Trainn cost is based on three plans:
- Launch: $2,400/year
- Scale: $10,000/year
- Enterprise: $39,900/year
Disclaimer: The pricing is subject to change.
Trainn Integrations
The software supports integration with multiple CRM platforms, such as:
Who Is Trainn For?
Trainn is ideal for a range of sectors, including:
- Healthcare
- Restaurants
- Corporates
- Small businesses
Is Trainn Right For You?
Trainn is a premier choice if your business needs to scale customer education and reduce support overhead. Its AI-first, no-code platform empowers you to create and deliver impactful content quickly. The Enterprise plan is designed to meet the advanced security, compliance, and scalability needs of larger organizations. Recognized for its high user satisfaction and praised for its effectiveness by those in the industry, Trainn is a standout solution for modern teams.
Still not sure about Trainn? Contact our support team at (661) 384-7070 for further guidance.
Trainn Features
AI-Powered Content Creation
Trainn utilizes artificial intelligence to transform screen recordings into professional product videos and step-by-step guides. This feature automates AI voiceovers in a multitude of languages and adds elements like smart zooms, dramatically reducing content creation time for scalable and efficient training programs.
No-Code Knowledge Hub
This feature allows teams to effortlessly launch a branded, self-service Knowledge Base in less than a week without needing any coding expertise. The hub can be kept public or private, personalized for users based on their login credentials, and easily embedded into your product.
LMS Academy
Organizations can create and deliver structured customer training programs through a no-code learning management system. This capability enables the building of customized courses, quizzes, and assessments, rewarding successful learners with built-in certifications to increase their product mastery and adoption.
Advanced Learner Analytics
The platform provides robust analytics that offer deep insight into how your training content is performing and how users are engaging with it. You can track and quantify learner activity and interactions across all educational materials, which allows teams to identify knowledge gaps.
Multi-Lingual Support
Trainn enables you to instantly scale your training content to a global audience with AI voiceovers and translations available in 20+ languages. This capability allows you to record in one language and automatically convert the content, ensuring a personalized and accessible learning experience.
Pros And Cons of Trainn
Pros
A very intuitive interface for both administrators and learners
The support team has a quick response rate
Saves 50% to 80% of creation and maintenance time
Easy embedding in other platforms
Cons
Some users would like to explore deeper integrations
The management of large number of videos could be improved
Some users would like the ability to bulk download videos
The voice to AI voice tool may not split well
Trainn Reviews
Total 18 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars39%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“Userfriendly nature”
Pros
I can create feature videos so easily with this tool.
Cons
Haven't come across any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Useful and Affordable platform with great customer service”
Pros
What really stands out isn't just the software itself, it's the incredible team behind it. They're super responsive when I request features and always help me customize things for my specific needs. I originally got this to create and securely share internal guides during our company's software transition and it's been perfect for building my knowledge bases. I've probably only tapped into half of what's available but the value has been amazing so far. The support team has never once asked me to adjust my requirements to fit their platform, instead they've adapted the tool to work with what I need. Even though my use case isn't client education, it's flexible enough that I can use it internally for employee knowledge sharing and secure SOP distribution. So far I've only worked with guides but I'm excited to dive into the video features next.
Cons
I honestly can't pinpoint any major dislikes. The team jumps on issues fast and either updates features or adjusts my settings when I hit roadblocks. It does exactly what I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Self explanatory interface makes it so easy to handle”
Pros
Pretty cool how I figured out most features within minutes of opening it for the first time. Everything just makes sense.
Cons
Takes some time to figure out the course setup initially though the support team is really helpful once you reach out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does Trainn support?
Trainn is available in 20+ languages, including:EnglishFrenchHindiPortugueseSpanishTamilThai
What other apps does Trainn integrate with?
The platform supports integrations with CRM platforms like HubSpot CRM Software and Salesforce Customer Success.
Does Trainn have a mobile app?
No, Trainn does not have a mobile app.
What types of pricing plans does Trainn offer?
The Trainn price is based on three plans: Launch ($2,400/year), Scale ($10,000/year), and Enterprise ($39,900/year). Request a personalized Trainn pricing quote for your business.
Who are the typical users of Trainn?
Trainn is typically used in healthcare, restaurants, corporates, and small businesses.
Does Trainn offer an API?
Yes, Trainn offers an API.
What level of support does Trainn offer?
Trainn offers support through a chatbot and a knowledgebase.