Last Updated
Overview
Falkon SMS enables secure, compliant business texting from existing numbers with AI-powered messaging, automation, and seamless integrations across tools like Teams and Webex. While customization options may be limited, it ensures reliable communication. Overall, it suits regulated industries and teams needing compliant, efficient messaging workflows.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$17.99
per user per month
Falkon SMS Specifications
- Personalization And Targeting
- Campaign Management
- Customer Segmentation
- Analytics And Reporting
What Is Falkon SMS?
Falkon SMS software is a business texting platform designed for regulated industries such as healthcare, legal, and finance. The software enables secure, AI-powered messaging from existing business numbers without requiring new hardware or number changes. It includes compliance-focused capabilities such as encrypted messaging, audit trails, secure file sharing, and automated communication workflows. Falkon SMS helps organizations manage client interactions, maintain regulatory compliance, and streamline communication through a centralized and secure messaging environment.
How Much Does Falkon SMS Cost?
The Falkon SMS cost starts at $17.99/user/month for the Essential Plan, the most popular plan of the Toll-Free/Landline/VoIP Texting module. Further pricing modules of the software and its plans are as follows:
Toll-Free/Landline/VoIP Texting Plans:
- Pro – $29.99/user/month
- Enterprise – Custom pricing
MS Teams Calling + Texting Plans:
- SMS + VoIP – $29.99/user/month
- Pro – Custom pricing
A free trial is also available. Group texting is available as an add-on priced at $29.99, providing 1,000 messaging credits with unlimited validity. The software does not include setup fees or hidden charges, ensuring a transparent cost structure.
Disclaimer: The pricing is subject to change.
Falkon SMS Integrations
Falkon SMS features seamless integration with various third-party applications, including:
- Microsoft Teams
- Clio software
- Webex Suite
- HubSpot CRM software
- Slack software
Who Is Falkon SMS For?
The platform caters to a variety of industries, including:
- Restaurants
- Insurance
- Healthcare
- Nonprofits
- Real estate
- E-commerce
Is Falkon SMS Right For You?
If you operate in a regulated industry such as healthcare, legal, or finance and need secure communication, Falkon SMS provides a compliant messaging platform that meets standards such as HIPAA, SOC 2 Type 1, and SEC. It enables AI-powered texting from existing business numbers without requiring hardware changes.
Trusted by businesses across North America, Falkon SMS supports secure, encrypted communication with built-in compliance and audit capabilities. It is a suitable option for organizations that prioritize regulatory alignment and controlled communication workflows.
Still not sure if Falkon SMS is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Falkon SMS Features
Advanced Contact Management
Falkon SMS centralizes contact organization by enabling bulk imports, shared lists, and structured storage for large-scale communication management. It improves productivity through streamlined handling of unlimited contacts, including options to control access, segmentation, and blocking.
Automated Replies
The software streamlines communication through automation tools that support scheduled messaging, keyword-based triggers, and predefined responses for consistent engagement. It ensures timely message delivery and interaction handling by automating repetitive communication tasks across workflows.
Essential Texting Features
The platform enhances everyday messaging workflows by incorporating tools such as custom signatures, emoji support, and chat organization controls. It simplifies communication tracking by allowing conversations to be downloaded, pinned, archived, or hidden efficiently.
Enhanced Text Message Marketing
Falkon SMS strengthens outreach efforts by combining two-way texting, group messaging, personalization, and multimedia support within a unified communication environment. It enables rapid distribution of broadcast messages while maintaining interactive and scalable audience engagement.
SMS Reporting And Analytics
Falkon SMS delivers robust reporting capabilities that track message delivery, engagement, and broadcast performance across campaigns with structured insights. It enables analysis of group broadcast outcomes and scheduled reports, supporting data-driven evaluation, and messaging optimization.
Pros And Cons of Falkon SMS
Pros
Reliable performance with consistent message delivery
Shared inbox improves team response efficiency
Easy-to-use interface with intuitive navigation
Cons
Reporting functionality currently lacks depth
API integrations could be more robust
Falkon SMS Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Bibhav T.
Information Technology and Services, 101-500 employees
Less than 6 months
“simple setup and simple campaigns”
Pros
Getting campaigns running feels very simple. The layout is simple, the menus are neatly organized and the whole process is simple to follow. From handling contact lists to putting together engaging SMS messages, everything feels organized and hassle-free. Even without much background in SMS marketing, it's easy to learn and start using quickly.
Cons
I haven't run into any specific issues with the product. Overall everything has felt very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sujit P.
Marketing and Advertising, 101-500 employees
Less than 6 months
“Fast customized messaging”
Pros
One feature I really appreciated in Falkon SMS was the custom template option. It lets you send personalized messages to your target audience in just a fraction of a second which is really useful.
Cons
One part that still needs improvement is the reporting section since it's not very strong yet. They are still developing it though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikhita G.
Information Technology and Services, 11-50 employees
Less than a year
“Shared inbox is a blessing”
Pros
Having the Shared Inbox has been a huge help. It allows me to assign teammates to my number so texts still get answered quickly even when I'm away from the office.
Cons
API integration would make things even better for me. Aside from that, I really love it.. it's simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What other apps does Falkon SMS integrate with?
Falkon SMS integrates with third-party applications such as Microsoft Teams, Clio, Webex, HubSpot, and Slack.
What types of pricing plans does Falkon SMS offer?
Pricing for Falkon SMS starts at $17.99/user/month for the Essential plan, within the Toll-Free/Landline/VoIP Texting module. Additional plans include Pro at $29.99/user/month and Enterprise with custom pricing, while the MS Teams Calling and Texting module offers SMS + VoIP at $29.99/user/month and a Pro plan with custom pricing, along with a free trial option. Request a detailed Falkon SMS price breakdown for your organization today.
What level of support does Falkon SMS offer?
Falkon SMS offers support through email, phone, blogs, chat, and FAQs.
What language does Falkon SMS support?
Falkon SMS primarily supports the English language.
Who are the typical users of Falkon SMS software?
Falkon SMS serves a range of industries, including restaurants, insurance, healthcare, nonprofits, real estate, and e-commerce.
Does Falkon SMS have a mobile app?
Yes, Falkon SMS offers a dedicated mobile application for iOS and Android devices.
Does Falkon SMS offer an API?
Yes, Falkon SMS offers an API.