Trumpia

Trumpia is a versatile text message marketing software for businesses of all sizes. Its features include mass texting, automated campaigns, and robust contact management. While its UI may be clunky, its tracking tools manage multi-channel campaigns for better customer engagement. Moreover, Forbes recognizes Trumpia as the top SMS marketing software.

What is Trumpia?

Overview

Trumpia is a SaaS-based text message marketing automation solution designed for small to large businesses and entrepreneurs to manage their messaging campaigns and communication across all digital mediums. The solution offers users versatile tools ranging from basic mass texting to advanced automated campaigns. Users can send messages, collect contacts, create custom auto-responses for leads, make lists, add filters, & scheduled drip campaigns with an easy-to-use dashboard.

The offered tools include data capture, contact management tools, list segmentation, drip campaigns, and autoresponders. With Trumpia, users can improve customer engagement through mass texting, mobile keywords, data capture, online sign-up pages, appointment reminders, reporting, and more. The software provides a centralized platform for managing campaigns across multiple channels, such as SMS, MMS, email, social media platforms, and voice broadcasting to connect with prospects.

Businesses of all sizes can reap the benefits of enterprise-level advanced tools for amazing prices. It is widely used by businesses in various industries including retail stores, banks and credit unions, restaurants and fast-food chains, and healthcare organizations.

Pricing: Five different pricing packages are offered with varying levels of features. Standard ($195/month), Professional ($495/month), Small Enterprise ($995/month), Medium Enterprise ($1,895/month), and Large Enterprise ($3,995/month).

USP: Seamless integration with Salesforce and Zapier for effective automation is provided. The software offers a Textbot that initiates chats with subscribers automatically.

Support: Support is provided via phone during business hours.

Product Advantages: You can schedule texts to be sent in advance which is a huge benefit for time-saving. One-on-one texts are a huge benefit. Two-way communication helps users connect with customers.

Product Limitations: Dated backend UI design. Scarcely available customer support. Rather overpriced for SMEs.