PatientNow

The EMR/EHR feature of PatientNow lets users create and maintain digital records of patient encounters, treatment plans, consent forms, chart notes, and clinical histories while maintaining compliance and improving workflow efficiency. This ensures the accuracy and completeness of patient data and facilitates communication between healthcare providers.

PatientNow improves communication with automated reminders, follow-ups, and personalized campaigns. It boosts retention through memberships and rewards, while self-booking, online forms, and deposits make it easier for patients to engage and return.

This capability tracks prospects and patients across the full lifecycle, helping teams manage consultations, nurture leads, and improve conversions. This builds a strong lead pipeline, tracks interactions, and monitors sales progress through automated engagement touchpoints.

Patients can access their medical records, view test results, and securely communicate with their healthcare providers through the patient portal. It enhances patient engagement, improves patient satisfaction, and strengthens the patient-provider relationship.

PatientNow automates the billing process, generates invoices, and tracks payments. Supporting integrated payments, it also enables financing options, memberships, and recurring billing. This helps improve overall revenue cycle management.

Medical businesses can track inventory levels, manage stock reorder points, and generate purchase orders. This feature optimizes inventory management, reduces wastage, and improves cost control.

The software also allows users to create and execute targeted marketing campaigns to retain existing and attract new patients. The feature includes email marketing, social media integration, and campaign tracking, which help practices increase their patient base and revenue. It also includes SMS campaigns and automated rebooking efforts along with reputation-building initiatives, supporting long-term patient retention.

PatientNow enables medical practices to conduct virtual consultations with their patients. This feature includes video conferencing, chat, and screen sharing, which help practices increase patient access, reduce wait times, and improve patient satisfaction.

The platform includes an AI-driven ‘Growth Engine’ that works 24/7. It uses intelligent workflows to respond to inquiries, book appointments, and manage patient conversations. It also reactivates dormant patients through AI-powered voice, text, and web chat capabilities. The engine is also trained on brand voice, ensuring every interaction stays consistent with the brand’s tone.

The solution also supports secure capture, organization, and comparison of treatment photos for consultations and outcome tracking. It includes tools like positioning templates, ghosting, lighting match, capture sequences, background removal, and sliders, while maintaining patient privacy and compliance.