patientNOW Practice Management Software

patientNOW Practice Management EMR Software is an ONC-ATCB certified EMR solution that provides Practice Management and Patient Engagement solutions to aesthetic medical practices such as plastic surgery, cosmetic dermatology, health & wellness clinics, and medical spas. patientNOW EMR has both cloud-based and in-house versions. The cloud-based version provides an automated system for practices to go completely digital by offering them all the necessary tools to run a paper-free successful practice.

patientNOW EMR Software offers automated workflows tailored to every practice's unique needs. Computerized patient follow-up reminders and process ensures exceptional patient experience. The patient engagement system is designed to capture prospects, retain current patients and grow practice revenue. The EMR system offers an array of features, including streamlined procedure workflows, appointment scheduling, lab integration, narrative reports, a self-service portal while the PM includes functionalities such as medical billing, patient scheduling, inventory management, and a patient portal.

The patient portal allows doctors to directly interface with patients, helping deliver automated appointment reminders and follow-up messages. patientNOW can be deployed on-premise or in the cloud. It is additionally compatible with some windows enabled tablet computers. It caters to both small and large medical offices and clinics.

patientNOW EMR Pricing: The pricing of the product is subscription-based. Users can contact the vendor for additional details and ask for a quote.

patientNOW EMR Support: Support can be accessed via phone, Online FAQ, and email.

patientNOW EMR Pros: It offers an excellent PM system for cosmetic practice. Their support team provides continued support and is always willing to listen. The electronic prescription module and scheduler is very useful. Users can use the existing templates or create their own.

patientNOW EMR Cons: The software is unable to save the steps needed to generate a particular. Every time users need to run reports, they must go through all the steps all over again. The product is cumbersome when used on a tablet. 

patientNOW Practice Management Software reviews

Overall Rating

8 Reviews

Excellent
38%
Good
13%
Average
25%
Poor
13%
Terrible
13%

Shauna

Oxygen Lung Insititute

2-9

March 2021

You get an all-in-one solution

Pros:
The treatment pathways and report building process has made everything so simple and we saw an increase in our revenue because of PatientNOW. Their customer support team made sure our transition was smooth.
Cons:
The learning curve was long but it was worth it.

Gianni

Rover Foot and Ankle Clinic

2-9

March 2021

Not satisfied with the customer support

Pros:
The marketing analytics tool and follow-up options to contact patients are worthy of praise.
Cons:
Customer support does not do their job and we have not heard from them since the training.

Jennie

LR Health Associates

10-49

March 2021

Review

Pros:
It has a lot of customization options and we can go into the details while writing reports.
Cons:
The customer service is not always available and it makes a bad impression.

Adelina

Warren Treatment Center

10-49

March 2021

It is not very user-friendly

Pros:
It helped us shift from paper to electronic records and provides a secure way to store files.
Cons:
There are visual limitations and it is not as fast as we want it to be.

Varun

Roy Care LLC

2-9

March 2021

Customer support is direct

Pros:
We can easily view patient reports, pathways and even monitor marketing analytics from the same system. The customer support has a direct line and we can get in touch with a representative at once.
Cons:
NA

Nate

Wilkes Trauma Center

2-9

March 2021

Poor customer service

Pros:
The software makes it easy to schedule appointments and follow-up with patients by creating alerts, reminders, and other lists. It also offers great marketing insights through analytic tools.
Cons:
The customer service is very poor and it took us weeks to connect with someone just to get the basic setup and installation completed. There are other software providers with better support options.

Peter

Capizzi MD

2-10 employees

September 2020

5 STARS

Pros:
Excellent customer support. They are also available and so friendly and helpful. I don't face any problem with the software.
Cons:
The software has been nothing but wonderful. They have improved so much over the years and continue to amaze us.

PARAG

Buffalo Aesthetics

11-50 employees

August 2020

Don't fall for it

Pros:
The customer support was good in the beginning and the marketing pitch was excellent.
Cons:
This software didn't work for us, and I don't know if it will work for anyone. In the beginning, the customer support was good but with time it has gone worse.

Call us at

(661) 384-7070

Call us at

(661) 384-7070
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