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Overview
DragApp helps teams manage shared inboxes within Gmail, improving collaboration through kanban boards and internal chat. While it lacks a standalone mobile application, its integrated interface streamlines workflow and reduces email clutter. It is a powerful solution for small-to-medium businesses seeking organized team communication.
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Starting Price
Custom
DragApp Specifications
Task Management
Mobile App
Dashboard
Time Tracking
What Is DragApp?
DragApp is a cloud-based collaboration platform designed specifically for teams using Google Workspace to manage customer support, sales, and operations. It transforms standard Gmail accounts into shared workspaces, allowing multiple users to manage departmental email addresses collectively. The software offers solutions for task management and workflow automation directly within the email interface. By centralizing communication and project tracking, it serves as a versatile tool for organizations looking to bridge the gap between simple email and complex CRM systems.
DragApp Pricing
- Starter: $12/user/month
- Plus: $18/user/month
- Pro: $24/user/month
While DragApp is designed for ‘plug-and-play' setup within 5 minutes for SMBs, larger organizations (50+ users) requiring custom workspace architecture or multi-domain setups may incur internal or consultant-led costs ranging from $500–$5,000.
Disclaimer: The pricing is subject to change.
DragApp Integrations
The software supports integration with multiple systems and platforms, such as:
- Gmail
- Zapier soware
- Google Workspace software
- Google Calendar
Who Is DragApp For?
DragApp is ideal for a wide range of industries and sectors, including:
- Professional services
- Manufacturing
- e-commerce
- Real estate
- Logistics
- Travel
Is DragApp Right For You?
If you are a Google Workspace user seeking to transform your Gmail inbox into a central team workspace, DragApp offers a visual solution for collaboration and workflow management. It provides a foundation for teams to manage shared conversations, tasks, and company emails directly within the Gmail interface.
The platform is Google CASA certified and compliant with GDPR and CCPA, ensuring enterprise-grade security. Trusted by over 200,000 users and companies like Northern Wide Plank and Mossy Oak, DragApp is a reliable fit for organizations aiming to streamline daily operations and team communication.
Still doubtful if DragApp is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
DragApp Features
The software allows users to categorize incoming emails automatically based on specific criteria such as sender, subject, or keywords. This feature ensures that messages are instantly organized into relevant folders or boards. By using these automated labels, teams can prioritize urgent tasks and maintain a highly structured workspace effortlessly.
DragApp software enables the automatic distribution of incoming emails to specific boards or folders based on predefined rules. This feature ensures that every message reaches the correct department or project team immediately. It eliminates the need for manual sorting, helping teams maintain a clean inbox and faster response times.
The platform offers a fair distribution system that assigns incoming tasks or emails equally among team members. This feature prevents individual burnout by ensuring no single user is overwhelmed while others are idle. It optimizes team capacity and maintains a steady, productive workflow across the entire shared workspace.
Users can create and store standardized responses to frequently asked questions to ensure brand consistency and speed. This feature allows team members to insert professional, pre-written content into replies with just a few clicks. It significantly reduces repetitive typing while maintaining a high quality of communication with clients.
This feature provides detailed analytics regarding team productivity, including email response times and individual closing rates. DragApp software allows managers to track key metrics to identify bottlenecks and recognize top performers. These insights help organizations make data-driven decisions to improve overall team efficiency and customer service quality.
