ServicePower offers seamless and intuitive solutions for field service management. Manage your field workforce easily, whether employed, contracted, or blended. Improve efficiency, reduce costs, and enhance customer satisfaction. Get started today!

ServicePower Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is ServicePower?

Overview

ServicePower is a cloud-based software that helps service organizations streamline their operations. The software is designed to improve efficiency, customer satisfaction, and reduce costs with its robust features. It offers end-to-end solutions, including scheduling, dispatching, and workforce management. 

What Is ServicePower Best For?

ServicePower software is best known for its AI-powered scheduling optimization feature. This advanced technology helps allocate resources and plan field service operations by considering factors such as skill set, travel time, and job priority. It maximizes productivity, reduces operational costs, and enhances customer satisfaction.

ServicePower Pricing

ServicePower cost may vary depending on various factors, such as the size of your organization or team and the features required.

ServicePower Integrations

The software integrates with several third-party applications and offers API access. Some of the popular software that ServicePower integrates with are: 

How Does ServicePower Work?

Here’s how you can get started with the software after installation:

  • Log in and explore the dashboard for an overview of the various modules and features available
  • Populate the system with relevant data, such as customer information, technician profiles, work orders, and assets
  • Track in-progress orders, along with their status, assigned technician, estimated completion time, and the count of jobs completed
  • Coordinate with your field technicians, providing them with essential job information, updates, and support using the built-in communication tools
  • Assess your organization’s performance, identify trends, and uncover areas for improvement by leveraging the advanced analytics
You can also schedule a ServicePower demo to learn more about how it works.

Who Is ServicePower For?

The solution offers scalability and customization to meet the unique needs of various business niches, such as the following:

  • Telecommunications
  • Retail
  • Property management
  • Sales
  • Insurance
  • Power and utilities
  • Building technologies
  • Home warranty

Is ServicePower Right For You?

Are you looking for a field service management software that can help streamline your operations, improve customer satisfaction, and reduce costs? ServicePower might be the right choice for you! 

ServicePower is a great tool for businesses looking to streamline their field service operations. With self-service access, jobs can be completed efficiently, and contractor management is made easy. Its business intelligence features provide valuable insights, helping to improve net promoter scores and manage contracted workforces. 

Many helpful reviews have called ServicePower a game changer for the services industry, making it a reliable choice for the long haul. The software has been recognized for its excellence in managing field workers and is considered the best field service management solution for this purpose. It is trusted by organizations such as GE Appliances, LG, Hisense, and AIG – a testament to its effectiveness.

Still not sure if ServicePower is right for you? Contact our experts at (661) 384-7070, who will help you make the best decision.

ServicePower Features

Juno Journey empowers users to create, edit, and share training content with ease. It offers a range of built-in templates that serve as a convenient starting point for instructors and course creators, enabling them to develop engaging training materials efficiently. Additionally, the content editor seamlessly integrates various resources, media types, and content elements within a single course to enhance the overall learning experience for trainees.

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This feature enables organizations to create personalized learning journeys tailored to their employees' needs. Administrators can design based on individual or group-specific goals, ensuring a structured and targeted development journey. This focused and efficient approach to training empowers employees to acquire the knowledge and skills needed to excel in their roles.

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Juno Journey LMS software includes robust assessment tools that facilitate the creation and administration of assessments within training courses. These tools allow users to design quizzes, exams, and assessments to measure trainee knowledge and understanding. Organizations can easily gauge the effectiveness of training initiatives with customizable options, scoring mechanisms, and feedback features.

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The platform offers reporting tools, widgets, and dashboards that provide real-time data insights into employees’ progress. This enables organizations to make informed decisions and adjustments to their training processes based on performance metrics, completion rates, and learner engagement.

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This learning management system comes equipped with a library of built-in templates that expedite the course creation process. These templates provide pre-designed structures and layouts, saving time and effort in building training content from scratch. Administrators can easily customize these templates to match their organization's branding and specific training requirements.

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ServicePower uses AI-powered scheduling optimization to allocate resources and plan field service operations by considering skill set, travel time, and job priority. This feature helps maximize productivity, reduce operational costs, and enhance customer satisfaction.

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It provides tools to manage and track work activities, including task completion, image capturing, note-taking, and schedule viewing. These features work together to help users automatically track all work activities.

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The software provides a customer database to store and manage customer information. This feature enables users to easily access customer information and provide personalized service.

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ServicePower offers rule-based and flexible forms to collect and manage data from the field. These forms can be customized to meet the unique needs of different businesses.

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This feature allows users to create, manage, and track work orders, including scheduling, dispatching, and tracking job progress. The software provides a comprehensive view of work-related details to help users manage their workload efficiently.

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Pros and Cons of ServicePower

Pros

  • Cloud-based accessibility
  • Intuitive and user-friendly interface
  • Robust features
  • Improves customer experience

Cons

  • Seldom customer service shortfalls, according to some user reviews

ServicePower Reviews

Overall Rating

4.4

5 Review(s)

Rating Distribution

5

star

(3)

4

star

(1)

3

star

(1)

2

star

1

star

November 2016

Excellent Support! Great SOFTWARE

Don

Consumer Goods

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

The graphical user interface (GUI) and the support provided are outstanding.

Cons

It's always annoying to encounter additional expenses for programming.

October 2016

ServicePower Review

Deborah

Information Technology and Services

Ease of use

8

Value for money

7

Customer Support

10

Functionality

6

Pros

The ease of use is remarkable and the support staff is also very corporative and friendly!

Cons

The Canada postal codes, regions and travel matrix urgently require updates. Unfortunately, exporting IRU and Technician zip/postal codes, expanding all sections, exporting Technician skills and exporting the Technician/Selections are not possible. Additionally, applying a Global Skill can take anywhere from 2 to 4 minutes, and exporting all Global Skills is not supported.

October 2016

Service Power and My Organization

Cory

Security and Investigations

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Pros

Setting up and using it is not an issue.

Cons

It works best when implemented from the beginning or when prepared to restructure the business data in advance.

Frequently Asked Questions

Yes, the software has an API available for use.