Last Updated
Overview
Explore Unifocus software, a cloud-based solution that provides a suite of tools to help you plan, schedule, track, pay, and communicate with your teams. Discover how Unifocus can help you streamline workforce management and achieve your goals.
Overall Rating
Based on 18 users reviews
4.3
Rating Distribution
Positive
89%
Neutral
11%
Negative
0%
Starting Price
Custom
UniFocus Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is Unifocus?
Overview
Unifocus is a robust workforce management software designed specifically for the hospitality industry. The software provides a comprehensive suite of tools that help hotel managers and staff plan, schedule, track, pay, and communicate with their teams. It provides a user-friendly interface accessible via web browsers, enabling seamless team collaboration.
What Is Unifocus Best For?
The software is known for its impressive user interface (UI) and project management module stand out. The clean and modern interface enhances usability, enabling team members to navigate the software quickly and access necessary features. The scheduling module empowers project teams to plan, allocate resources, track hours, and improve project outcomes.
Unifocus Pricing
Unifocus Integrations
The software integrates with various third-party applications, including:
How Does Unifocus Work?
Here's how you can navigate the software after logging in:
- Click on the file button to access the "New File" option
- Provide project details to create a new file
- Track progress effectively by setting milestones, assigning tasks, and establishing timelines
- Collaborate with team members by sharing documents, messages, and updates within the software
- Gain insights into project performance and make data-driven decisions using reporting and analytics tools
Who Is Unifocus For?
Unifocus is designed for businesses of all sizes in the hospitality industry. It caters to owners and operators in various sectors, including:
- Hospitality
- Restaurants
- Retail
- Property operations
Is Unifocus Right For You?
Are you seeking a comprehensive, cloud-based workforce management solution tailored to the hospitality industry? If so, Unifocus might be the perfect fit for you.
Unifocus is designed with security and scalability in mind. It uses advanced security measures to protect your data and can quickly scale to accommodate the needs of businesses of all sizes. Whether you’re a small boutique hotel or a large hotel chain, Unifocus can cater to your unique needs.
Still not sure if Unifocus is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
UniFocus Features
Planning And Scheduling
Unifocus provides a robust planning and scheduling feature that allows managers to plan and schedule their teams effectively. It uses real-time analytics and automated insights to optimize schedules, control labor costs, and improve productivity.
Time And Attendance
This feature automates shift swaps, updates availability, and tracks attendance systems in real time. It simplifies managing attendance, reducing the administrative burden on managers. It also includes team messaging, scheduling, and payments, making it a comprehensive solution for workforce management.
Business Intelligence
Unifocus goes beyond essential workforce management by offering real-time analytics and automated insights. These data-driven insights can guide decision-making, helping businesses identify trends, uncover opportunities, and make informed decisions that drive growth.
Labor Management
The software optimizes labor utilization and improves operational efficiency by offering robust labor management capabilities. Businesses can effectively schedule, allocate, and manage their workforce with features like shift planning, resource allocation, and task assignments.
Operations
Unifocus is designed with hotel operations in mind. It allows managers to assign jobs across departments in real-time, right from their phones. This feature improves productivity and enhances guest satisfaction by ensuring tasks are completed promptly and efficiently.
Pros And Cons of UniFocus
Pros
Intuitive Interface
Robust Functionality
Seamless collaboration among team members
Efficient scheduling
Cons
Requires training and support to use effectively
Minor bugs and glitches
Customer service can be improved, according to some Unifocus reviews
UniFocus Reviews
Total 18 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars39%
3
Stars6%
2
Stars6%
1
Stars0%
Share your experience
Software House, 51-100 employees
“Good for analytics and evaluation.”
Pros
It is a very user-friendly, up-to-date analytics tool that makes assessing and approving time, as well as researching patterns and forecasts, simple. This has helped us make more informed decisions as a team during crucial times and within high-pressure environments. The simplicity of compiling analytics for evaluation is by far the strongest feature of Unifocus. They have a well-made app thats perfect for my team members who are always on the go.
Cons
I am still not sure if theres a way to enter the vacation times of individual users. I wish that different forms of pay (vacation, personal, unpaid) could be used in a single request rather than having to enter multiples. This is just something that I think can be improved to make the overall experience more efficient and helpful to the users.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Hospitality, 500+ employees
“Streamlines scheduling processes.”
Pros
It is a rich software with lots of room for creativity that has improved our scheduling and time management. We just had to train a few of our employees to use it, and use it correctly, and it has saved department heads and assistant managers a significant amount of time by doing much of the schedule writing for them. I truly like how simple the interface is to navigate.
Cons
It took us time to properly train the employees on how to use it. Its a vast system to try to educate all at once. I believe simplifying a few elements and outlining an easier way to train would improve the user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Construction, 500+ employees
“Capable of creating diverse schedules.”
Pros
Overall, I am quite pleased with our Unifocus experience when compared to alternative scheduling apps. Im glad we have scheduling software that does what we need it to accomplish without much effort. Considering the size of our workforce, its a miracle how well it performs and allows us to create and manage unbelievably diverse timetables with ease. They have a good customer support team that understands what their clients need. Id definitely recommend this software.
Cons
Unifocus could be even better if they solve two of my issues. I do understand that we are leveraging the software for a heavy workload, but we did make it clear to the implementation team. Given that, the load times are excruciatingly slow, and I dont think its 100% due to our large workforce. They also make use of the decade-old point tracking system which is just stressful to use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Frequently Asked Questions
Does Unifocus offer consulting services?
In addition to their SaaS products, Unifocus provides consulting services to help clients optimize processes and drive further labor cost savings and operational efficiency using real-time data and analytics.
Does Unifocus offer an API?
No, the software does not have an API available.
What language does Unifocus support?
The software supports the English language.
Who are the typical users of Unifocus?
Unifocus project management software caters to all sizes of hospitality, retail, restaurant, and healthcare businesses.
Does Unifocus support mobile devices?
Yes, Unifocus software supports mobile devices.
What other apps does Unifocus integrate with?
Unifocus integrates with third-party applications such as Akia, Bamboo HR, Oracle, Infor, IRIS, Paycor, Workday, and Kronos.
What level of support does Unifocus offer?
Support options provided by UniFocus include a help desk via email, a FAQs forum, phone support, a knowledge base, chat, and 24/7 live representative assistance.
What types of pricing plans does Unifocus offer?
Unifocus's pricing plans are designed to be adaptable and can be tailored to suit your specific requirements.
How does Unifocus Time & Attendance help with scheduling?
The Unifocus Time & Attendance module integrated with their workforce platform allows employees to quickly request time off and managers to make attendance tracking and scheduling changes in real-time data based on staff availability and attendance patterns.
How can Unifocus improve employee engagement?
Unifocus offers tools like mobile apps and surveys that can help strengthen communication, collect feedback and enable employees to easily track schedules, request time off and message managers - improving overall engagement.
How does Unifocus help with compliance with labor laws?
Unifocus ensures compliance with various labor laws through accurate time tracking, attendance management and payroll processing capabilities. It tracks hours worked, overtime, breaks and wages to reduce the risk of penalties due to non-compliance.