Last Updated
Overview
Explore Unifocus software, a cloud-based solution that provides a suite of tools to help you plan, schedule, track, pay, and communicate with your teams. Discover how Unifocus can help you streamline workforce management and achieve your goals.
UniFocus Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
UniFocus Features
Planning And Scheduling
Unifocus provides a robust planning and scheduling feature that allows managers to plan and schedule their teams effectively. It uses real-time analytics and automated insights to optimize schedules, control labor costs, and improve productivity.
Time And Attendance
This feature automates shift swaps, updates availability, and tracks attendance systems in real time. It simplifies managing attendance, reducing the administrative burden on managers. It also includes team messaging, scheduling, and payments, making it a comprehensive solution for workforce management.
Business Intelligence
Unifocus goes beyond essential workforce management by offering real-time analytics and automated insights. These data-driven insights can guide decision-making, helping businesses identify trends, uncover opportunities, and make informed decisions that drive growth.
Labor Management
The software optimizes labor utilization and improves operational efficiency by offering robust labor management capabilities. Businesses can effectively schedule, allocate, and manage their workforce with features like shift planning, resource allocation, and task assignments.
Operations
Unifocus is designed with hotel operations in mind. It allows managers to assign jobs across departments in real-time, right from their phones. This feature improves productivity and enhances guest satisfaction by ensuring tasks are completed promptly and efficiently.
Pros And Cons of UniFocus
Pros
Intuitive Interface
Robust Functionality
Seamless collaboration among team members
Efficient scheduling
Cons
Requires training and support to use effectively
Minor bugs and glitches
Customer service can be improved, according to some Unifocus reviews
UniFocus Reviews
Total 62 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars47%
3
Stars5%
2
Stars2%
1
Stars0%
Share your experience
Mike F.
Food & Beverages, 11-50 employees
Less than 6 months
“powerful scheduling and forecasting”
Pros
Unifocus stands out to me for combining employee scheduling, time tracking and labor forecasting all in one place which makes it especially useful for managing workforce operations.
Cons
One downside is that there can sometimes be confusion online because its name is similar to other companies which makes it a bit harder to identify quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Giovanni P.
Hospitality, 101-500 employees
More than a year
“simple setup but weak comparisons”
Pros
There was plenty of flexibility to customize both the survey and the content guests see. On the company side the survey recap was also clear and easy to follow.
Cons
Where it fell short was in comparing results against similar companies. The management dashboard also wasn't very user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gary G.
Food Production, 1-10 employees
Less than a year
“employee self-service done right”
Pros
The employee self-service feature has been a standout for me. It's very simple, easy to follow and gives us a solid way to manage employee relations and scheduling in one place.
Cons
Getting fully comfortable with the software could be a bit simpler and better translation support would definitely help. Even with that, it's still been a pretty good system overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
Does Unifocus offer consulting services?
In addition to their SaaS products, Unifocus provides consulting services to help clients optimize processes and drive further labor cost savings and operational efficiency using real-time data and analytics.
Does Unifocus offer an API?
No, the software does not have an API available.
What language does Unifocus support?
The software supports the English language.
Who are the typical users of Unifocus?
Unifocus project management software caters to all sizes of hospitality, retail, restaurant, and healthcare businesses.
Does Unifocus support mobile devices?
Yes, Unifocus software supports mobile devices.
What other apps does Unifocus integrate with?
Unifocus integrates with third-party applications such as Akia, Bamboo HR, Oracle, Infor, IRIS, Paycor, Workday, and Kronos.
What level of support does Unifocus offer?
Support options provided by UniFocus include a help desk via email, a FAQs forum, phone support, a knowledge base, chat, and 24/7 live representative assistance.
What types of pricing plans does Unifocus offer?
Unifocus's pricing plans are designed to be adaptable and can be tailored to suit your specific requirements.
How does Unifocus Time & Attendance help with scheduling?
The Unifocus Time & Attendance module integrated with their workforce platform allows employees to quickly request time off and managers to make attendance tracking and scheduling changes in real-time data based on staff availability and attendance patterns.
How can Unifocus improve employee engagement?
Unifocus offers tools like mobile apps and surveys that can help strengthen communication, collect feedback and enable employees to easily track schedules, request time off and message managers - improving overall engagement.
How does Unifocus help with compliance with labor laws?
Unifocus ensures compliance with various labor laws through accurate time tracking, attendance management and payroll processing capabilities. It tracks hours worked, overtime, breaks and wages to reduce the risk of penalties due to non-compliance.