Arthur Online
Last Updated
Overview
Arthur Online transforms property management with seamless automation, centralized communication, and powerful integrations, helping landlords and agents scale efficiently. While the mobile app occasionally faces technical glitches, the robust web platform and dedicated support ensure smooth operations and continuous improvements, making it a reliable choice for modern property management.
Arthur Online Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
Arthur Online Features
Financials And Reporting
The software’s live bank feed integration enables instant syncing of financial transactions, ensuring accurate records without manual input. This feature eliminates duplicate data, supports seamless reconciliation, and enhances visibility into rental income, expenses, and overall portfolio performance.
Task Management
Task scheduling automates maintenance tracking, inspections, and compliance reminders through email, SMS, or in-app alerts. Clear workflows and centralized communication ensure stakeholders remain informed, reducing missed deadlines and boosting efficiency across the entire property management process.
Property Management
Arthur Online simplifies property listing and enquiry management by centralizing messages from multiple portals into one inbox. Its hierarchical structure supports whole properties or individual rooms, while automatic alerts ensure timely compliance with expiring documents and evolving regulations.
Document Management
The system enables secure, flexible document management by controlling access rights for occupants, contractors, and owners. Digital contracts are auto-generated and signed electronically, reducing delays and streamlining workflows while maintaining full control over document sharing and tracking.
Workflow Management
Arthur Online automates maintenance workflows by enabling tenants to report issues with photos, contractors to accept jobs via a dedicated app, and managers to track progress, request quotes, and streamline invoicing—all while maintaining transparency and efficiency.
Pros And Cons of Arthur Online
Pros
Helps manage both short- and long-term tenancies flexibly
Effective use of flags for tenancy tracking
Cloud-based with an excellent mobile app experience
Cons
Statement formatting/printing is more complex with new templates
No graphical view for tenancy status across properties
Arthur Online Reviews
Total 17 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars35%
3
Stars12%
2
Stars6%
1
Stars12%
Share your experience
Real Estate, 1-10 employees
Less than a year
“Nonstop issues and nothing gets solved”
Pros
The product is simple to use but I noticed that it has quite a few bugs and runs into multiple problems sometimes.
Cons
There have been constant issues. Bugs keep popping up regularly which has seriously hurt our business. Pages take forever to refresh every day for a whole week straight. Plus they are clearly not following fair usage rules since they can't deliver a reliable, award-winning service. The customer service on live chat is also very slow and often takes almost a week to reply. Overall this software has cost my company a lot of time and money.
Rating Distribution
Ease of use
7
Value for money
1
Customer Support
1
Functionality
1
Real Estate, 1-10 employees
More than a year
“Had a terrible experience”
Pros
There is nothing that I like about this software. Everything they say or promised is a lie.
Cons
Nothing seems to work right and they are way too bad at fixing problems. In other words they fixed nothing.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Real Estate, 1-10 employees
More than a year
“Customer support was terrible”
Pros
I really like the calendar alerts that remind me when tenancies are about to expire.
Cons
It is not user-friendly and customer support is seriously lacking as they were never available for help when I needed the most.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
3
Frequently Asked Questions
What other apps does Arthur Online integrate with?
Arthur Online software integrates with third-party applications such as Zoopla, Xero, Zapier, Trello, Boomin, and StuRents.
What types of pricing plans does Arthur Online offer?
Arthur Online cost starts at £70.00 per month for the Standard plan, with Professional from £96.00 and Enterprise from £126.00 per month. A personalized quote can also be requested.
Does Arthur Online have a mobile app?
Yes, Arthur Online offers a dedicated mobile application for iOS and Android devices.
Who are the typical users of Arthur Online?
Arthur Online software delivers robust solutions tailored for letting agents, self-managing landlords, student housing, and social housing providers.
What level of support does Arthur Online offer?
Arthur Online provides support through a knowledge base, user guides, live chat, email, and phone.
What language does Arthur Online support?
Arthur Online supports English.
Does Arthur Online offer an API?
Yes, Arthur Online offers API access.