Last Updated

Key Takeaways

Generated from the text of customer reviews

CoStar is a commercial real estate (CRE) information and analytics software. It supports brokers, investors, lenders, and occupiers. Commercial real estate benefits most, particularly teams using market insights to support property and investment decisions. Users value its data and ease of use, while some report slow performance and reporting limitations. Recent vendor updates include the CoStar Platform launch in France with local data and analytics.

Our Verdict

CoStar is a reliable option for real estate teams that rely on market research and property analysis for daily decisions. Organizations involved in commercial property investment, asset management, and portfolio management can preferably consider this software. Pricing is premium and might be bit higher for smaller organizations. It is recommended for established CRE teams that can justify the investment.

CoStar Specifications

  • Tenant Management
  • Lease Management
  • Reporting And Analytics
  • Alerts/Notifications

CoStar Features

Property Records

CoStar software provides a close view of commercial properties around many asset types such as retail, hospitality, and multifamily. Real estate researchers can explore properties through 3D tours, review ownership, and prior sales history to assess opportunities. This also helps professionals to overview performance and keep up with current real estate trends.

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Listings

The system allows brokers to conduct proper research with details to find properties for sale or lease. Users can showcase listings or explore markets for availability data anytime. The software has also made the process easy with mobile app for professionals to close deals from anywhere.

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Tenants

The platform offers complete analysis on commercial tenants including space usage, company details, and current leases. Through tenant locations, users can find relevant contact information and identify potential clients. It also helps professionals view a company’s real estate portfolio and provide them tools for research, locate, and prospect at the corporate account level.

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Fund Data

This tool is useful for analyzing private equity funds alongside their underlying assets. The software allows access to many investment funds, including transaction history, sale listings, and key contacts. Users can identify opportunities, connect, and evaluate portfolio performance to close better deals.

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Sales Comps

CoStar’s sales comps provide access to sales transaction data for supporting market analysis and property value. It is useful to research sale comparables, check buyer and seller information, and find active dealmakers. The platform also includes tax assessments, loan information, and ownership history for crucial information.

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Pros And Cons of CoStar

Pros

  • Get insights to evaluate loan data

  • Receiving alerts and saving searches made easy with listing

  • Target specific location through map layers

  • Detailed analysis on lease information

  • Identify patterns and performance through rent benchmark

Cons

  • Exporting data can be overly restrictive

  • High data stream can sometimes lead to clutter

  • Limited flexibility in customization options

CoStar Reviews

Total 13 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

23%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Share your experience

CR
Christina R.

Medical Devices, 11-50 employees

More than a year

5.0

“lease management done right”

Pros

There's a very comprehensive guide built into the program for lease management, including the documents you need which has been really helpful.

Cons

It has made property management much more efficient and I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TJ
Tony J.

Environmental Services, N/A employees

More than a year

4.0

“solid lead lists for sales”

Pros

LeadGrabber Pro is easy and simple to use and it puts together really strong lead lists that can turn into sales.

Cons

It would be better if it could grab data from a wider range of websites. The daily grab limit of 500 also feels too low and should be increased.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KK
Kayla K.

Restaurants, 500+ employees

More than a year

5.0

“Top-notch knowledge base”

Pros

The knowledge database is one of the best I've worked with. The ETL tools have been really useful for handling mass updates and user management becomes pretty easy once you learn how it works.

Cons

One frustration is that support tickets can take quite a while to get a response especially when the issue needs research. Designing SOX-compliant security reviews for SODs can also be a real challenge though their out-of-the-box security reports, now referenced on SOC-1, have gotten better--you just have to figure out which reported changes actually matter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of CoStar?

Typical users of the CoStar features include real estate professionals such as brokers and agents, hoteliers, owners and investors, appraisers, and occupiers.

What other apps does CoStar integrate with?

The platform has not disclosed its third-party integrations.

What language does CoStar support?

The software is available in English, French, Spanish, German, Italian, Portuguese, Japanese, and Simplified Chinese.

What types of pricing plans does CoStar offer?

CoStar price plan starts from $3,000–$23,000/user/year, based on the industry benchmark. Get in touch for a personalized CoStar cost estimate.

What level of support does CoStar offer?

CoStar offers support via phone and email.

Does CoStar offer an API?

The vendor has not specified any information regarding its API availability.

Does CoStar have a mobile app?

Yes, CoStar has a mobile app available for both iOS and Android devices.