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Visual Matrix PMS software streamlines hotel operations with intuitive tools for reservation management and guest tracking. Although the software requires training, its straightforward interface and extensive features empower hotels to streamline operations and improve guest satisfaction. Visual Matrix is indispensable for efficient hotel management and superior guest experiences.

Visual Matrix PMS Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

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What Is Visual Matrix PMS? 

Overview 

Visual Matrix PMS is a property management solution designed to help hotels streamline day-to-day operations, from online bookings and housekeeping to payment processing. The platform enables businesses to create financial strategies, optimize room prices, and manage revenue streams from a centralized interface. It also offers marketing capabilities, allowing hotels to run targeted campaigns and send promotional messages to guests. 

Visual Matrix PMS Pricing 

The vendor offers three subscription plans:    

  • VM C: $292/month 
  • VM +: $360/month 
  • VM E: $450/month 
Please note that pricing varies depending on the number of rooms and your hotel’s requirements. Click Get Pricing for a customized Visual Matrix PMS cost.

Visual Matrix PMS Integrations 

Visual Matrix PMS software integrates with: 

  • ProfitSword 
  • Data Express 
  • TravelClick 
  • Vertical Booking 
  • SkyTouch 
  • ChoiceADVANTAGE 
  • Elavon 
  • Fortis 
  • Shift4 
  • Aavgo 
  • VenueLytics 
  • OTA Insight 
Click Watch Demo for a free Visual Matrix PMS demo and learn more about its integrations.

Is Visual Matrix PMS Right For You? 

Visual Matrix PMS is a trusted property management software that has been serving the hotel industry for over 20 years. With its all-in-one platform, it enables hoteliers to efficiently manage daily operations, resulting in faster room bookings and increased profitability. 

Moreover, its revenue management tools empower hotels to optimize their pricing strategies. Trusted by renowned hotel brands such as Best Western Hotels & Resorts, Best Western Premier Crown Chase Inn & Suites, and Best Western Plus Lewisville, Visual Matrix PMS delivers best-in-class tools for better hotel management. 

Still not sure if Visual Matrix PMS is right for you? Call our customer support team at (661) 384-7070, who will help you make the best decision.

Visual Matrix PMS Features

This feature allows hotels to efficiently manage and process reservations made through various online channels. It provides a user-friendly interface for guests to make bookings directly on the hotel's website or through integrated online travel agencies, ensuring a seamless and convenient booking experience.

how it worksSee How It Works

The software enables hotels to optimize their pricing and maximize revenue. It provides tools for dynamic pricing that lets hotels adjust room rates based on factors such as demand, seasonality, and market trends. By analyzing data and implementing strategic pricing strategies, hotels can maximize occupancy and revenue potential.

how it worksSee How It Works

This feature facilitates real-time communication between housekeepers and the front desk. It allows the housekeeping staff to update the status of room cleaning or maintenance tasks directly from their mobile devices. The front desk can access these updates in real time, ensuring better coordination and faster response to guest requests or room turnover needs.

how it worksSee How It Works

Visual Matrix PMS property software offers a range of rate management features to automate and streamline the monitoring and updating of reservation channels. This frees up time for the hotel staff and ensures consistent pricing across all distribution channels.

how it worksSee How It Works

Pros and Cons of Visual Matrix PMS

Pros

  • Streamlined operations
  • Integrated revenue management tools
  • Mobile accessibility
  • Scalable and flexible

Cons

  • Potential information overload
  • Limited customization options, according to some Visual Matrix PMS reviews

Visual Matrix PMS Pricing

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What's Included

Visual Matrix PMS Reviews

Overall Rating

4.4

24 Review(s)

Rating Distribution

5

star

(13)

4

star

(7)

3

star

(4)

2

star

1

star

October 2023

do not use the feature

Andy

Hospitality

Ease of use

7

Value for money

5

Customer Support

4

Functionality

8

Pros

The desktop version was more functional, but the cloud based version is very slow.

Cons

The cloud version lacks proper support. The features are present but not given attention.

February 2021

Reliable Property Management System

Tony

Hospitality

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Visual Matrix is incredibly reliable and they prioritize providing features that are crucial to their customers. For instance, they offer Point of Sale, Revenue Management, and essential interfaces to streamline operations.

Cons

One aspect that disappoints me is the absence of an integrated Contact Relations Management feature. Although they have acknowledged the possibility of developing it in the future within their PMS.

January 2021

Easy To Use Software - Great Customer Service!

TOBE

Hospitality

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

Pros

Navigating Visual Matrix is quite simple. Each function is easily locatable. The Front Office/Reservations function has the most impact on me. I appreciate how all the options are neatly laid out at the top of the screen, making navigation seamless. As we handle daily calls from guests looking to book rooms and check availability, it's essential to have a program that allows us to switch between screens with minimal clicks. Visual Matrix seamlessly integrates with our existing business processes. For example, I can work on two instances of the program simultaneously, which is incredibly helpful when providing guests with information without interrupting my work on the first page. This flexibility is fantastic!

Cons

Recently we encountered difficulties when handling voucher pre payments for guests who haven't booked their stays yet on Visual Matrix. The challenge lies in determining where to post such payments since there is no booking to attach them to. It would be greatly appreciated if a function could be introduced to address this issue. Additionally, there seems to be an integration problem between Visual Matrix and our Guest WiFi provider, Intello. Guests are unable to connect to the hotel WiFi using their check-in credentials (Last Name & Room Number).

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Frequently Asked Questions

Visual Matrix PMS offers three subscription plans: VM C ($292/month), VM + ($360/month), and VM E ($450/month).