Goodlord
Last Updated
Overview
Goodlord provides a comprehensive Property Management Software, streamlining the pre-tenancy process for property professionals and enhancing efficiency. Despite some user complaints about a painful and time-consuming referencing experience, the extensive Goodlord features and its centralized workflow for tasks from contract generation to rent collection make it an invaluable tool.
Goodlord Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Property Accounting
Goodlord Features
Generate Contracts
The software allows property professionals to create, send, and manage offer letters and contracts with ease. Leveraging automated templates and digital signing capabilities, this feature drastically reduces the need for manual paperwork and physical meetings. This ensures a faster, legally compliant process, enabling swift move-ins for tenants and more efficient operations for agencies.
Finalize References
Goodlord handles the tenant referencing process, from comprehensive background checks to employment verification. By centralizing this complex and time-consuming task, the platform reduces the administrative burden on agencies. This streamlined approach ensures that all necessary checks are completed efficiently, giving agencies confidence in their tenant selection and improving overall compliance.
Introduce Insurance
The platform provides integrated insurance solutions. By offering these services, agencies can protect their landlords' investments and ensure their rental income is secure, while also providing tenants with comprehensive protection. This feature serves as a valuable layer of security for all parties involved in the tenancy.
Collect Rent
The software facilitates the collection of rent and other payments, streamlining financial transactions between tenants and agencies. The system manages accounts and helps ensure timely rent payments to landlords and contractors. This capability simplifies the accounting process and provides greater control and visibility over the financial aspects of property management, thereby reducing the risk of payment delays.
Make Extra Revenue
A unique feature of the software is its ability to generate additional income for agencies. The platform facilitates the offering of broadband, energy, and other utility deals to tenants at the point of move-in. This provides a seamless, value-adding service for tenants while creating a new, direct revenue stream for agencies without significant additional administrative work.
Pros And Cons of Goodlord
Pros
Quick and easy referencing process
Staff provide clear advice and guidance
Efficient support with tenancy compliance and documentation
Cons
Chatbot can feel rigid, inefficient, and frustrating
Too many unnecessary edits caused by automation
Goodlord Reviews
Total 2 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars50%
Share your experience
Real Estate, N/A employees
“legally useless referencing advice”
Pros
The platform itself is fairly easy to use and the initial data gathering part is quick. Open Banking income verification and identity checks were processed fast so the core information gets pulled together efficiently.
Cons
Although my letting agent is the paying customer using the platform I'm the landlord who ultimately has to depend on the referencing reports when making legally binding decisions. The referencing system feels far too inflexible and seems to operate without even basic human judgment. In my case the prospective tenants had only a minor standing order issue that led to 3 late payments over 3 years despite having strong income and a positive landlord reference confirming they would happily rent to them again. Even so it returned a "Conditional Pass." The most ridiculous part was that the report actually stated both primary tenants "can only pass on the strict condition of not being liable for rent." Suggesting that a primary tenant should somehow not be responsible for rent is legally absurd and completely disconnected from how the lettings market works in reality. Rather than giving practical and usable guidance such as clearly recommending that the landlord ask for a fully referenced guarantor the system produces vague and unhelpful warnings while also making it clear in the report that it accepts no liability whatsoever for its own recommendations.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Real Estate, N/A employees
“Secure Management Powerhouse”
Pros
Has been a very secure and comprehensive platform for keeping lettings information organised. It lets us upload all the relevant documents, manage applicants, tenants and landlords without trouble and stay on top of multiple properties at the same time. The standout feature for us is the referencing tool which is completed online and provides a clear traffic light system to show how suitable a candidate is. Overall it's a very useful and user friendly piece of software for lettings.
Cons
Getting familiar with the interface does take a bit of time and the multiple security steps during login can feel a little inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Goodlord?
Goodlord is suitable for a variety of industries and professionals, including lettings agencies, property investors, independent landlords, high-turnover businesses, commercial property managers, student accommodation providers, and small to mid-market businesses.
Does Goodlord have a mobile app?
Goodlord does not offer a dedicated mobile application.
Does Goodlord offer an API?
Information about Goodlord API is not available.
What types of pricing plans does Goodlord offer?
Goodlord price depends on your business’s specific needs. Request a Goodlord cost quote to find a plan that fits your requirements and budget.
What level of support does Goodlord offer?
Goodlord offers support via an online contact form and on the phone.
What language does Goodlord support?
Goodlord is primarily available in English.
What other apps does Goodlord integrate with?
Goodlord integrates with a variety of systems and platforms, including Alto, Flatfare, MyDeposits, Perse, and Qube.