HolidayHero: Pricing, Free Demo & Features

Name: HolidayHero
Price: 6.5 EUR

Last Updated Aug 30, 2026

Overview

HolidayHero streamlines guest experience management with tools for communication, check-in, concierge, and guest tracking on one platform. It helps hospitality businesses reduce manual workload and improve service consistency. Customer support times may vary during peak hours; however, its automation and centralized guest handling still improve operational efficiency and stay coordination.

Be the first one to leave a review!

No review found

Starting Price

€6.5

per unit

HolidayHero Specifications

Alerts/Notifications
Online Portal For Tenants
Resident Communication Tools
Mobile App
Tenant Management
Lease Management
Rent Collection
Maintenance Requests
Property Accounting
Document Management

View All Specifications

What Is HolidayHero?

HolidayHero is a cloud-based guest experience and upselling platform designed for hotels, vacation rentals, and property managers. It is a web and mobile-accessible solution that enables hospitality businesses to streamline guest communication and enhance the overall stay experience. The software offers features such as guest check-in & registration, virtual concierge, guest management, and guest communication, among others.

It helps property operators centralize guest interactions, reduce manual communication, and increase ancillary revenue by offering services and upgrades in a structured digital environment.

How Much Does HolidayHero Cost?

HolidayHero pricing starts at 6.50€/unit for Professional plan. It also offers two additional plans as well, including:

Free Trial - Free
Custom Set-up - Custom pricing

This pricing range below is intended for general budgeting purposes, as actual costs can differ based on the number of properties, selected modules, integration requirements, and implementation scope.

Implementation And Onboarding: $500–$3,000 - Initial account setup, guest app branding, workflow configuration, and staff/admin training
PMS/Integration Setup: $300–$2,500 - Connecting property management systems, booking engines, smart locks, or third-party hospitality tools
Custom Branding/White-Labeling: $500–$5,000+ - Enhanced app branding, custom domain/app store publishing, and advanced design customization
Advanced Messaging/SMS Usage: $50–$500+/month - Additional charges for SMS, premium messaging volumes, or expanded guest communication automation

Request a custom HolidayHero cost quote for your business.

Disclaimer: The pricing is subject to change.

HolidayHero Integrations

The software integrates with the following third-party applications, including:

Protel PMS
Hotelpoint
Hostify
Smoobu
AvaiBook
Bold
Mews

Request a HolidayHero demo to understand its features and potential compatibility.

Who Is HolidayHero For?

HolidayHero software serves a wide range of industries and sectors, including:

Hotels
Vacation rentals
Property management
Hospitality
Tourism
Short term rentals
Resort management

Is HolidayHero Right For You?

Are you looking for a way to eliminate messy guest communication, reduce front desk workload, and turn every stay into a revenue opportunity through automated upselling and a digital guest experience platform? HolidayHero is designed for hospitality operators struggling with fragmented guest messaging, manual check-in processes, and inconsistent guest engagement, which lead to missed revenue and operational inefficiencies.

HolidayHero supports GDPR-aligned data protection practices and local guest registration compliance requirements, helping properties securely collect, store, and process guest identity data and meet regional legal obligations for short-term rentals and hotels.

The platform uses secure, encrypted storage for guest documents and cloud-based infrastructure, allowing properties to scale across multiple listings while maintaining controlled, secure access to sensitive guest data.

Still not sure if HolidayHero is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

HolidayHero Features

Guest Management

HolidayHero features a comprehensive guest management system that streamlines the entire guest journey from check-in to check-out. It helps improve operational efficiency, reduce administrative workload, and enhance guest satisfaction. With data-driven insights and proactive management tools, hosts can personalize experiences, anticipate guest needs, and deliver seamless, round-the-clock support through the app.

See How It Works

Virtual Concierge

The software offers a virtual concierge that automates guest interactions and provides real-time assistance throughout the stay. It acts as a digital guide, reducing pressure on front desk teams while ensuring consistent service delivery. With multilingual support and smart knowledge sharing, it enhances communication, improves efficiency, and delivers personalized guest experiences at scale.

See How It Works

Guest Communication

The platform provides a guest communication system that enables seamless, automated messaging across every stage of the guest journey. It supports personalized communication through email, SMS, and push notifications, helping hosts stay connected efficiently. With multilingual support, PMS data syncing, and scheduling tools, it improves engagement, streamlines operations, and enhances overall guest satisfaction.

See How It Works

Guest Check-In And Registration

HolidayHero features a seamless guest check-in and registration system that allows guests to submit their details online before arrival. It ensures regulatory compliance by collecting required information based on local laws while improving operational efficiency. With secure identity document uploads, automated data storage, and direct guest verification, it delivers a smooth, compliant, and frictionless arrival experience.

See How It Works

Automated Upselling

Personalised upsell offers are presented to guests at the right moment in their stay, from early check-in and room upgrades to breakfast, parking, late checkout and local experiences. Charges post directly to the guest bill or are paid in-app through Stripe or Mollie, so revenue reaches the property without extra admin. Operators set the offer mix and pricing themselves and see what each offer earns per property.

See How It Works

Multi-Property Operator Dashboard

One dashboard runs every property in the portfolio. Operators handle guest requests and messages from a shared inbox, publish content and guidebooks once across multiple listings, configure the guest journey per property, and track response times, upsell revenue and guest satisfaction side by side. Staff permissions are set per property, so a group can give each site control of its own operation while head office keeps the overview.

See How It Works

Pros And Cons of HolidayHero

A quick look at HolidayHero's strengths and weaknesses to
help you decide if it's the right fit

Pros

Improves overall guest experience efficiency
Reduces manual front desk workload significantly
Enables personalized guest journeys at scale

Cons

Documentation gaps may hinder user workflows
Support gaps can slow down problem resolution

HolidayHero Reviews

Insights from real users on HolidayHero’s features,
performance, and overall experience.

No reviews yet!

Be the first to review this product

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does HolidayHero offer an API?

Yes, HolidayHero provides API access.

What language does HolidayHero support?

HolidayHero supports English and Dutch languages.

Does HolidayHero have a mobile app?

Yes, HolidayHero offers a mobile app.

Who are the typical users of HolidayHero?

HolidayHero is designed for hotels, vacation rentals, property management, hospitality, tourism, short term rentals, and resort management industries.

What types of pricing plans does HolidayHero offer?

HolidayHero pricing starts at 6.50€/unit for the Professional plan, along with a Free Trial (Free) and Custom Set-up (custom pricing) option. Request a custom HolidayHero price quotation.

What other apps does HolidayHero integrate with?

The software integrates with Protel, Hotelpoint, Hostify, Smoobu, AvaiBook, Bold, and Mews.

What level of support does HolidayHero offer?

HolidayHero provides support via phone, email, and contact form.