Last Updated
Overview
Hotline Software is a modular hotel management system that streamlines front office operations and enhances guest experiences. Its system complexity can make customization slower for specific client needs. However, the user-friendly interface and strong price-to-performance ratio make it suitable for hotels of all sizes.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Hotline Specifications
- Property Accounting
- Rent Collection
- Integration with Financial Systems
- Document Management
What Is Hotline Software?
Hotline Software is a flexible property management system built to simplify hotel operations and support better guest experiences. Its modular design allows hotels to select only the features they need, making it adaptable for businesses of any size. Available in both local and cloud-based versions, Hotline streamlines reservations, check-ins, billing, housekeeping, and wellness management. By combining ease of use with robust functionality, it provides hoteliers with an efficient and reliable tool for daily operations.
Hotline Pricing
Hotline Integrations
Who Is Hotline Software For?
Hotline Software is ideal for a wide range of industries, including:
- Hotels
- Motels
- Apartment buildings
Is Hotline Software Right For You?
Hotline Software is a great choice for hoteliers seeking a flexible, reliable, and user-friendly system. Its standout feature is its modular design, which allows businesses to scale their software as their needs evolve, ensuring they only pay for the functionalities they actively use. The software's ability to integrate with nearly all external systems makes it a central hub for all your hotel operations, from front office management to housekeeping and marketing.
Still doubtful if Hotline software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hotline Features
Data Backup And Online Backup
Hotline’s online backup ensures reliable data security by automatically saving your hotel data daily in a certified German data center. In case of theft, fire, or technical failure, data can be restored quickly, protecting hotel operations against disruptions.
Meeting Room Management
The hotline Event Manager simplifies event planning by allowing precise scheduling of rooms, technology, and staff. Seamlessly connected to the hotline front office, it provides access to guest data and billing, ensuring smooth management from inquiry to final invoice.
Sales And Marketing (Newsletters)
Hotline Sales & Marketing helps create personalized, time-controlled HTML newsletters tailored to guest profiles. Automated data retrieval from reservations ensures accurate targeting, fostering guest loyalty through a personalized experience that enhances repeat bookings.
Housekeeping Management
With hotline Housekeeping, cleaning and service staff stay wirelessly connected throughout the hotel. They can update room status, log issues, and send real-time reports directly to hotline front office, ensuring efficiency and optimal guest service.
Wellness Room Management
The hotline Wellness Manager allows hotels to efficiently manage wellness rooms, treatments, and therapists. Integrated with the hotline front office, it streamlines operations, improves staff workflows, and enhances guest satisfaction by ensuring seamless scheduling and service delivery.
Pros And Cons of Hotline
Pros
Intuitive UI for reservation and occupancy management
Highly modular architecture enables optional expansion
Integrated PMS, booking engine, POS in single stack
Cons
Module interoperability sometimes requires extra coordination
Custom feature requests may take some time to implement
Hotline Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Melanie D.
Hospitality, N/A employees
“great fit for our hotel”
Pros
Our new reception staff get comfortable with it very quickly. Once you know how everything works, the software is just excellent. This hotel system has covered all of our requirements. From the very beginning, we were looked after in a very friendly way and any open questions were always answered incredibly fast. Before choosing this one, we reviewed many other systems that were much more expensive, so we were honestly surprised that hotline Hotelsoftware can do everything we were hoping for. We also purchased a few additional modules and interfaces and we are extremely happy with them. On top of that, support is always available right away and everyone is helpful and kind.
Cons
Nothing really comes to mind right now. Perhaps the interface could be improved at some point but its fine overall
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann-Katrin
Computer Software, N/A employees
“all-in-one hotel management”
Pros
It covers all the key functions we need in a hotel system. The software has been around for a long time and you can really tell they've built up a lot of knowledge and experience over the years.
Cons
The software is built to serve a wide range of clients which means individual customization requests can take a bit longer and the system itself has some complexity. That said the support team is quick to respond and very well-informed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Frequently Asked Questions
Does Hotline software offer an API?
Hotline website does not explicitly API availability.
Does Hotline software have a mobile app?
Hotline provides a guest-app module as a web-based application, giving guests mobile access without the need to download a native app.
What language does Hotline software support?
The software is developed in Germany, and its primary website is in German.
What types of pricing plans does Hotline software offer?
Hotline has a modular pricing structure. This means you pay only for the modules and features that you need, allowing you to build a plan that is customized to your hotel's requirements. Get an accurate Hotline price estimate, request a customized quote.
Who are the typical users of Hotline software?
Hotline is designed for a broad range of users, from small, family-run hotels to larger hotel chains and apartment buildings. Its flexible design makes it suitable for different types of properties.
What other apps does Hotline software integrate with?
Hotline can integrate with a wide range of external systems, including telephone systems, restaurant point-of-sale systems, key card systems, and Pay-TV.
What level of support does Hotline software offer?
The software provides comprehensive support, including phone and email assistance.