Knock CRM

Knock CRM

14 Review(s)

Overview

Knock CRM helps multifamily property teams manage leads and streamline leasing. Its mobile app lacks some features, which can slow down remote work. Still, its unified communication and scheduling tools improve team efficiency and help close leases faster in competitive rental markets.

Overall Rating

Based on 14 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Knock CRM Specifications

Tenant Management

Lease Management

Maintenance Requests

Reporting and Analytics

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What Is Knock CRM?

Knock CRM serves the multifamily property management industry, helping leasing and marketing teams boost efficiency and close more leases. It solves common challenges like managing high volumes of leads, improving communication, and tracking team performance. The software centralizes leasing operations to reduce manual work and speed up responses, enabling teams to engage prospects effectively. By streamlining workflows and providing actionable insights, Knock CRM software supports smarter decision-making. It drives revenue growth in competitive rental markets.

Knock CRM Pricing

The Knock CRM cost will vary according to your organization’s type and unique business needs. So, acquire a tailor-made price estimate specific to your requirements.

Knock CRM Integrations

Knock CRM software seamlessly integrates with various applications, including:

Watch a free Knock CRM demo to learn more about its integrations.

Who Is Knock CRM For?

The software is built to support businesses of any size, serving a wide range of industries, such as:

  • Multifamily Property Management
  • Residential Leasing
  • Real Estate Management
  • Property Marketing
  • Apartment Communities

Is Knock CRM Right For You?

Knock CRM is a strong choice for businesses because it boosts leasing efficiency, improves lead conversion, and enhances team collaboration. It reduces manual tasks, accelerates response times, and provides clear insights for smarter decisions, helping property managers increase revenue and deliver a better experience to prospects and residents. Its proven ability to streamline complex workflows makes it a reliable solution for growing multifamily property management teams seeking consistent results and improved operational performance.

Still not sure about Knock CRM? Contact our support team at (661) 384-7070 for further guidance.

Knock CRM Features

Prospective renters can self-schedule tours directly from any website or app, eliminating manual coordination. This automation increases tour volume by 2.5 times without additional marketing expenses, streamlining the leasing process and enhancing operational efficiency.

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Knock CRM consolidates communication across email, text, voice, chat, and more into a single interface. This unified approach ensures timely and consistent responses. It improves lead engagement and conversion rates and reduces the complexity of administrating multiple communication channels.

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The platform offers an automated task list and a Knock Engagement Score, providing leasing teams with clear priorities and performance metrics. Gamified elements and real-time notifications enhance team motivation and accountability, driving higher productivity and leasing success.

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Knock CRM delivers a flexible and modern renter experience. It allows prospects to engage through various channels and schedules. This adaptability caters to diverse preferences, improving lead satisfaction and increasing the likelihood of conversion into leases.

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Knock CRM provides data-driven dashboards with intuitive graphs and automated performance indicators. These tools enable property managers to monitor team activity, measure key metrics, and make informed decisions, facilitating effective strategic planning and budget management.

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Pros And Cons of Knock CRM

Pros

  • Knock CRM streamlines leasing workflows

  • Integrates with major property management systems

  • Has an intuitive and user-friendly interface

  • Provides detailed reporting tools

Cons

  • Occasional glitches with duplicate records

  • Lacks certain advanced features

Knock CRM Reviews

Total 14 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

T

Tiaria

Real Estate, 500+ employees

More than a year

5.0
April 2025

“It's an awesome communication tool

Pros

What I appreciate the most about Knock is its integrations, which allow me to avoid re-entering data across multiple systems.

Cons

In the start, navigating through the tabs was a bit confusing.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

J

Jordan

Real Estate, 11-50 employees

More than a year

5.0
March 2024

“Amazing CRM software

Pros

Knock's best features are the ability to create custom response templates, transfer prospects to sister properties and the various settings and functions it offers. I have even earned the nickname "queen of Knock" and I genuinely love using the platform!

Cons

If on site team members don't fully understand or are not proficient with Knock, things can pile up, especially if reminders aren't set up properly. This is more of an operator error than a Knock issue, but it can get frustrating. The key to success with this is making sure there's sufficient training and utilizing its support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

L

Lauren

Real Estate, 11-50 employees

Less than a year

4.0
November 2023

“Good integration options

Pros

The ease of use is a standout. Features like setting reminders for myself and coworkers, merging guest cards when necessary and keeping a follow up record are incredibly useful. While it is a cool tool, it might not be essential. I say this because we notice fewer prospects, leads and tours compared to when we used Gmail for our initial contact point.

Cons

I'm not a fan of the tour scheduling. Most of the time, prospects either don't show up or cancel randomly. It feels less personal than speaking to someone over the phone or in person. Also we are getting fewer leads from Gmail and phone calls than we used to, which is odd. Sometimes the follow-up reminders can feel repetitive and I wish I could decide when to follow up and some prospects prefer to reach out themselves and don't want to be bombarded with emails. I have also had prospects mention that Knock's notifications are annoying, which can be less productive at times.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

6

View All 14 Reviews

Frequently Asked Questions

Knock CRM is typically used by real estate management, property marketing, residential leasing, and several other industries.

Yes, Knock CRM has a mobile app.

Yes, Knock CRM offers an API.

Knock CRM provides support through a customer portal, phone, email, and a knowledge base.

Knock CRM integrates with Fetch, Zillow Rental Manager, Flex, and many others.

The Knock CRM price depends on specific business needs. Acquire a custom cost estimate tailored to your requirements.

Knock CRM supports English.