Last Updated
Overview
Knock CRM helps multifamily property teams manage leads and streamline leasing. Its mobile app lacks some features, which can slow down remote work. Still, its unified communication and scheduling tools improve team efficiency and help close leases faster in competitive rental markets.
Overall Rating
Based on 14 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Knock CRM Specifications
- Tenant Management
- Lease Management
- Maintenance Requests
- Reporting and Analytics
What Is Knock CRM?
Knock CRM serves the multifamily property management industry, helping leasing and marketing teams boost efficiency and close more leases. It solves common challenges like managing high volumes of leads, improving communication, and tracking team performance. The software centralizes leasing operations to reduce manual work and speed up responses, enabling teams to engage prospects effectively. By streamlining workflows and providing actionable insights, Knock CRM software supports smarter decision-making. It drives revenue growth in competitive rental markets.
Knock CRM Pricing
Knock CRM Integrations
Knock CRM software seamlessly integrates with various applications, including:
- Apartments.com Rental Manager
- Rentgrata
- SmartRent
- Fetch
- Flex
- Zillow Rental Manager
Who Is Knock CRM For?
The software is built to support businesses of any size, serving a wide range of industries, such as:
- Multifamily Property Management
- Residential Leasing
- Real Estate Management
- Property Marketing
- Apartment Communities
Is Knock CRM Right For You?
Knock CRM is a strong choice for businesses because it boosts leasing efficiency, improves lead conversion, and enhances team collaboration. It reduces manual tasks, accelerates response times, and provides clear insights for smarter decisions, helping property managers increase revenue and deliver a better experience to prospects and residents. Its proven ability to streamline complex workflows makes it a reliable solution for growing multifamily property management teams seeking consistent results and improved operational performance.
Still not sure about Knock CRM? Contact our support team at (661) 384-7070 for further guidance.
Knock CRM Features
Scheduling With Knock Now
Prospective renters can self-schedule tours directly from any website or app, eliminating manual coordination. This automation increases tour volume by 2.5 times without additional marketing expenses, streamlining the leasing process and enhancing operational efficiency.
Omni-Channel Messaging
Knock CRM consolidates communication across email, text, voice, chat, and more into a single interface. This unified approach ensures timely and consistent responses. It improves lead engagement and conversion rates and reduces the complexity of administrating multiple communication channels.
Task Management And Gamification
The platform offers an automated task list and a Knock Engagement Score, providing leasing teams with clear priorities and performance metrics. Gamified elements and real-time notifications enhance team motivation and accountability, driving higher productivity and leasing success.
Visitor Experience Optimization
Knock CRM delivers a flexible and modern renter experience. It allows prospects to engage through various channels and schedules. This adaptability caters to diverse preferences, improving lead satisfaction and increasing the likelihood of conversion into leases.
Strategic Planning And Analytics
Knock CRM provides data-driven dashboards with intuitive graphs and automated performance indicators. These tools enable property managers to monitor team activity, measure key metrics, and make informed decisions, facilitating effective strategic planning and budget management.
Pros And Cons of Knock CRM
Pros
Knock CRM streamlines leasing workflows
Integrates with major property management systems
Has an intuitive and user-friendly interface
Provides detailed reporting tools
Cons
Occasional glitches with duplicate records
Lacks certain advanced features
Knock CRM Reviews
Total 14 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Real Estate, 500+ employees
More than a year
“It's an awesome communication tool”
Pros
What I appreciate the most about Knock is its integrations, which allow me to avoid re-entering data across multiple systems.
Cons
In the start, navigating through the tabs was a bit confusing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
More than a year
“Amazing CRM software”
Pros
Knock's best features are the ability to create custom response templates, transfer prospects to sister properties and the various settings and functions it offers. I have even earned the nickname "queen of Knock" and I genuinely love using the platform!
Cons
If on site team members don't fully understand or are not proficient with Knock, things can pile up, especially if reminders aren't set up properly. This is more of an operator error than a Knock issue, but it can get frustrating. The key to success with this is making sure there's sufficient training and utilizing its support.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Real Estate, 11-50 employees
Less than a year
“Good integration options”
Pros
The ease of use is a standout. Features like setting reminders for myself and coworkers, merging guest cards when necessary and keeping a follow up record are incredibly useful. While it is a cool tool, it might not be essential. I say this because we notice fewer prospects, leads and tours compared to when we used Gmail for our initial contact point.
Cons
I'm not a fan of the tour scheduling. Most of the time, prospects either don't show up or cancel randomly. It feels less personal than speaking to someone over the phone or in person. Also we are getting fewer leads from Gmail and phone calls than we used to, which is odd. Sometimes the follow-up reminders can feel repetitive and I wish I could decide when to follow up and some prospects prefer to reach out themselves and don't want to be bombarded with emails. I have also had prospects mention that Knock's notifications are annoying, which can be less productive at times.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
6
Frequently Asked Questions
Who are the typical users of Knock CRM software?
Knock CRM is typically used by real estate management, property marketing, residential leasing, and several other industries.
Does Knock CRM have a mobile app?
Yes, Knock CRM has a mobile app.
Does Knock CRM offer an API?
Yes, Knock CRM offers an API.
What level of support does Knock CRM offer?
Knock CRM provides support through a customer portal, phone, email, and a knowledge base.
What other apps does Knock CRM integrate with?
Knock CRM integrates with Fetch, Zillow Rental Manager, Flex, and many others.
What types of pricing plans does Knock CRM offer?
The Knock CRM price depends on specific business needs. Acquire a custom cost estimate tailored to your requirements.
What language does Knock CRM support?
Knock CRM supports English.