Last Updated

Overview

SimpleRent.com.au automates leasing and rent collection for property managers, helping reduce arrears and save time. Some users mention transaction fees and difficulty accessing full payment histories, yet many value its Digital Smart Lease for quick contract execution and automated payment scheduling, along with tenant reminders and built-in discount incentives.

SimpleRent.com.au Specifications

  • Maintenance Requests
  • Document Management
  • Facility Management
  • Inspection Management

SimpleRent.com.au Features

Digital Smart Lease And Signing

SimpleRent.com.au's Digital Smart Lease lets agents create, send and sign lease agreements electronically in as little as three minutes. Integration with PropertyMe allows one‑click transfer of tenant data, and tenants sign contracts via SMS or email on any device, reducing paperwork and turnaround time.

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Automated Rent And Payment Management

Managers can set up entry, bond and scheduled rent payments, automate water bill collection and maintain accurate payment records. A real‑time dashboard provides a birds‑eye view of receipts, late notices, lease changes and upcoming renewals, helping prevent arrears.

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SimPay Payment Link And One‑Off Payments

The SimPay Payment Link enables agencies to collect one‑off payments by sending a unique payment link to tenants. SimpleRent.com.au features allow tenants to pay via card or bank transfer without logging into a portal, simplifying bond or utilities payments and improving cash flow.

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Personalised Communications And Reminders

Automated SMS and email reminders notify tenants of upcoming due dates and allow agents to customize message content. The platform tracks delivery and read receipts so managers know when tenants have viewed important communications for improved accountability.

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SimpleDiscounts Program

Tenants who pay rent through SimpleRent.com.au gain access to SimpleDiscounts, which provides gift cards and discount vouchers at national retailers. These incentives encourage on‑time payments and enhance tenant satisfaction while adding value for property managers through improved retention.

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Pros And Cons of SimpleRent.com.au

Pros

  • Easy setup and user friendly for some

  • Helpful, responsive support via chat and staff

  • Individual support agents praised for prompt help

Cons

  • Difficult to download complete transaction history

  • Unsolicited or inaccurate early payment reminders

SimpleRent.com.au Reviews

Total 2 reviews

1

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

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0%

1

Stars

100%

Share your experience

EYG
Ee Yun Goh

Not Specified, N/A employees

1.0

“total fraud and overcharging”

Pros

There really isn't anything positive I can point to.

Cons

This feels like a complete scam. They made big promises and failed to deliver on any of them. I run an agency and even after repeatedly asking to cancel, they kept billing me the monthly subscription fee and pushed me toward going through QCAT with them. They eventually stopped charging but they never refunded the extra amount they had already taken.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

GD
Greg Dziemidowicz

Not Specified, N/A employees

1.0

“Full of glitches”

Pros

I have not experience anything positive with this tool.

Cons

In our experience, buggy and misleading overall and I'd recommend avoiding it. The introductory email was especially concerning because it framed the change as an exciting improvement to the rental payment process, saying they had searched high and low for an alternative that would be convenient and beneficial, with savings and rewards attached. It also promoted SimpleRent.com.au as a new rent payment system and described it as a set-and-forget direct debit option that tenants would supposedly enjoy. But the actual costs listed were $0.95 per bank account direct debit transaction and 1.98% for recurring Visa/MasterCard payments which doesn't line up with the way it was presented. In Victoria, tenants must have a free way to pay rent and any change to the payment method during a rental agreement has to be mutually agreed upon rather than forced by one side so this appears potentially illegal.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

1

Frequently Asked Questions

Who are the typical users of SimpleRent.com.au?

Typical users include real estate agencies, property managers, leasing managers, trust accountants, administrative staff and tenants who appreciate convenient online payments.

What language does SimpleRent.com.au support?

SimpleRent.com.au is available in English.

Does SimpleRent.com.au offer an API?

The vendor does not provide information about a public API.

What level of support does SimpleRent.com.au offer?

Support is available via FAQs, demo help center, and contact form.

What types of pricing plans does SimpleRent.com.au offer?

SimpleRent.com.au offers custom pricing. For a custom SimpleRent.com.au cost, contact us.

Does SimpleRent.com.au have a mobile app?

No dedicated mobile app is provided by the vendor for SimpleRent.com.au.

What other apps does SimpleRent.com.au integrate with?

It integrates with the PropertyMe property management system and popular trust accounting platforms, and offers a SimPay payment link for one‑off transactions.