Last Updated
Overview
THMS Hotel brings together property management, CRM, and restaurant modules into one powerful ERP built for growing hospitality businesses. While it’s not intended for highly complex multi-chain setups, its ease of use and 24/7 support make it an excellent option for small to mid-sized hotels wanting reliable, guest-focused operations.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
THMS Hotel Specifications
- Maintenance Requests
- Vendor Management
- Alerts/Notifications
- Document Management
What Is THMS Hotel?
THMS Hotel is a comprehensive Enterprise Resource Planning (ERP) system built for the hospitality industry. It is designed to streamline and automate the complex daily workflows of small to mid-sized properties. The software simplifies core operational tasks, from reservations to billing, while empowering staff to deliver faster and more efficient guest services. This integrated approach helps businesses enhance operational control and improve the overall guest experience without requiring a large, dedicated IT team.
THMS Hotel Pricing
Businesses can choose from the following THMS Hotel price plans:
- THMS STANDARD
- THMS PRIME
- THMS ENTERPRISE
- THMS ERP
Disclaimer: The pricing is subject to change.
THMS Hotel Integrations
Who Is THMS Hotel For?
THMS Hotel is suitable for the hospitality industry.
Is THMS Hotel Right For You?
THMS Hotel is a strong contender for small to mid-sized hospitality businesses, particularly those that prioritize hands-on support and operational simplicity. Its standout offering is the 24/7 technical support provided at no extra cost, which is a significant advantage for establishments without dedicated IT staff. This service-led approach, combined with a comprehensive, all-in-one feature set, makes it a reliable solution.
Still doubtful if THMS Hotel is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
THMS Hotel Features
Channel Manager
The channel manager automates room inventory updates across all connected Online Travel Agencies (OTAs) such as Booking.com or Expedia. Whenever a reservation is made, availability is instantly updated on every platform to prevent double-bookings and ensure accurate pricing. This real-time synchronization saves staff time, reduces manual errors, and allows hotels to maximize occupancy and revenue across multiple booking channels.
Review Management
The review management feature gathers guest feedback from various platforms and consolidates it in one place. Hotel staff can easily monitor comments, respond promptly to reviews, and identify areas for improvement. By streamlining how guest opinions are collected and addressed, this tool not only protects the property’s reputation but also helps maintain high guest satisfaction scores and encourage repeat bookings.
True Viewer
THMS Hotel features True Viewer, which is the software’s central dashboard that gives hotel owners and managers an instant snapshot of their entire operation. It presents real-time data such as occupancy rates, revenue figures, housekeeping status, and upcoming reservations in a single, easy-to-read interface. This consolidated view helps decision-makers quickly identify trends, track performance, and respond to issues without navigating multiple screens or reports.
Customer Relationship Management (CRM)
This module integrates directly with the front office and reservation systems to capture and consolidate guest information from various touchpoints. It helps create detailed guest profiles, enabling personalized service, targeted marketing efforts, and strategies to foster long-term guest loyalty.
Pros And Cons of THMS Hotel
Pros
Logical and practical features that match real hotel needs
Easy-to-use, user-friendly interface
Easy to install
Cons
Performance can be slow under load
Vendor lock‑in may restrict future flexibility
THMS Hotel Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Rajneesh
Not Specified, N/A employees
More than a year
“smooth operations”
Pros
This software has really helped simplify our day-to-day operations. It's user-friendly, dependable and the customer support has been fantastic whenever we've needed help. The team enjoys using it and even our guests have noticed the improvement in service. I'd definitely recommend it!
Cons
None honestly, this tool has been amazing
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wed D.
Not Specified, N/A employees
More than a year
“Amazing customer service”
Pros
Onboarding experience with this software has been really easy because it's simple to use and easy to understand, even for new users and staff. It covers all the features and facilities we need so it feels very complete. Customer support has also been excellent. They say they provide 24/7 service and in my use, they've actually lived up to that promise. Overall it has been an excellent software experience and I'm very happy with it.
Cons
I can't find any downside or issue with this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does THMS Hotel offer?
THMS Hotel software offers 24/7 technical support via phone and email.
What other apps does THMS Hotel integrate with?
The vendor hasn't provided details about third-party integrations.
Who are the typical users of THMS Hotel?
Typical users who benefit from THMS Hotel include businesses in the hospitality industry.
What types of pricing plans does THMS Hotel offer?
The vendor offers multiple THMS Hotel plans, including THMS STANDARD, THMS PRIME, THMS ENTERPRISE, and THMS ERP. Get in touch for a tailored THMS Hotel cost estimate.
Does THMS Hotel offer a mobile app?
Yes, THMS Hotel offers a ‘Waiter App’ for Android devices to manage restaurant orders and an app for viewing online cloud reports.
Does THMS Hotel offer an API?
The vendor has not provided details about API availability.
What languages does THMS Hotel support?
It is available in the English language.