Last Updated
Overview
Sendinblue software, now Brevo, is a cloud-based marketing solution for creating and managing email and SMS campaigns. Its all-encompassing features streamline making campaigns, from designing and executing to analyzing click rates and ROI. Although it might be initially intimidating, Sendinblue software is the top-rated marketing solution for 2024 on TrustRadius.
Sendinblue Software Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
Pros And Cons of Sendinblue Software
Pros
Users can build newsletters within the software to help them improve their marketing strategy and be more effective.
Sendinblue’s inbox keeps a history of a user’s conversation with their customer which helps maintain better customer relations as a whole.
Cons
The customer support for Sendinblue is not great and is not available 24/7. If the customer service center is located in a different timezone than you, it can make it even more difficult to get in touch.
The sizing of pictures in your emails can at times cause issues that can be very inconvenient.
The software can cause a lot of issues when you are newly using it because of the complicated onboarding process.
Sendinblue Software Reviews
Total 13 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars38%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Ayush Gupta
Bossard India, 101-500 employees
“Empowering email marketing with affordability”
Pros
Its a versatile marketing automation platform, which offers several advantages for businesses & marketers aiming to streamline their digital marketing efforts. its also a very user friendly interface which makes it easy to navigate throughout the platform for different functionalities.
Cons
People before starting to explore & use the full potential of sending blue may need to learn or get a training about the basic & advanced features as well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sotheary R.
Health, Wellness, and Fitness, 51-100 employees
“Best platform for email marketing.”
Pros
Its been incredible just getting to know Sendinblue and seeing them improve over the years Ive been using it. This has actually made me want to continue with them because I can see how dedicated they are. This platform is straightforward and easy to operate, no matter how complex it looks at first. So many features work together to give you the best experience possible, like the ability to customize the email with names and other information and include as many contact columns as we need. Half of the money is for the looks. It is extremely stylish and more appealing than many other platforms.
Cons
I don’t think I’ll ever find anything to dislike about Sendinblue. There have been some issues over the years, obviously, but they were resolved over time thanks to excellent customer support. One simple example: there was no option to use GIFs while drafting your emails. And I didnt even have to complain about it; they were just added randomly, and I can now use them. The only other drawback, which I am aware of, was that they had to protect receivers open rates because of privacy crackdowns. Although we would like more information on the effectiveness of our emails, we do understand their concern and comply with it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Kaitlyn V.
Apparel and fashion, 1-10 employees
“SendinBlue helps you create beautiful marketing campaigns that just work!”
Pros
Theres practically no limit to how many contacts you can add, and when I think of it, there are no limits with SendinBlue! Except for a maximum number of emails, of course, to keep you from spamming your prospects away from you. The long list of great features includes click monitoring, custom CTAs, automation/autoresponders, and bespoke templates. It provides workable APIs that can be integrated into your website. The reporting is very detailed but not complex. And the customer service is kind and very quick to respond. SendinBlue was really simple for me to set up, and I have had a blast using it so far!
Cons
Theres only so much you can get away with using the free edition. For example, you are cut way short of your maximum allowed emails per day since youre not "entitled" to that luxury.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9




