SendinBlue is a cloud-based CRM tool focused on email marketing that caters to businesses of all sizes and offers email campaigns, SMS message functionalities, chat, Facebook ads and marketing automation within a package. The robust suite of services attracts sales teams by providing user-friendly solutions that allow them to grow and connect with their audiences. It builds consumer relationships through email campaigns and sophisticated automation of workflows. Advanced email features allow users to track when the recipients have opened their emails and boost consumer engagement.

The email marketing platform offers design tools that help users build mobile-responsive emails along with the options of scheduling and automating marketing campaigns. The pre-testing of the deliverability of the messages before sending campaigns is the key feature of this tool. Integration with several other organization and management tools is also offered. SendinBlue Plugin can be installed with other e-commerce systems including Drupal, Wordpress, Magento, and PrestaShop.

Pricing: SendinBlue offers a free plan that allows users to send up to 300/day. The pricing plans include a Lite plan which costs $25 for up to 40k emails/month, Essential plan costs $39 for 60k emails/month, and the Premium plan begins at $66/month for 120k emails.

USP: SendinBlue provides a management functionality feature that assists users in importing contacts, categorizing lists, collection forms, behavioral forms.

Support: Support is offered via email and phone.

Product Advantages: Users are able to schedule and automate their marketing campaigns. Its easy-to-use interface has made email marketing easier. Pre-test of messages’ deliverability allows for enhanced consumer engagement.

Product Limitations: Limited number of landing pages with limited functionalities.

SendinBlue


SendinBlue reviews

Overall Rating

10 Reviews

Excellent
40%
Good
50%
Average
10%
Poor
0%
Terrible
0%

Robert

KSM

2-10 employees

September 2019

Review

Pros:
My experience with this product has been amazing. The product is first class. Their support is really helpful and friendly. They work hard to make you comfortable and help you out. They are outstanding. The interface is user-friendly for an experienced or non-experienced user. The presentation is pleasing to the view. It is great value for money. I would highly recommend them.

Cons:
In comparison to other products, this one feels a bit intimidating at first, but then with time, you get used to it.

Ashak

TGL Travels,Sri Lanka

201-500 employees

September 2019

Best Marketing Tool

Pros:
This is the best tool ever. I can easily create campaigns and send them out. The speed of it is great. It is easy and smooth. Anyone can easily use this system. I recommend this product to everyone. It’s amazing.

Cons:
Importing contacts to the campaign is a bit tricky.

James

Pinnacle Pro Sound

1 employee

August 2019

Found a better option.

Pros:
It is a good product and is good at what it does. I found a better option, so I switched.

Cons:
It has a learning curve to it. I was just evaluating the product, so I switched to another product due to this.

Oren

Bioloka SARL

11-50 employees

August 2019

Great Product

Pros:
The system is easy to use. Setting up wasn’t hard at all. I recommend that you should read the guides that are provided, it gives a better understanding of the system, and it also helps in maintaining a good domain and IP reputation.

Cons:
The support team doesn’t really give out much detail, they always seem like providing templated answers. There are few parts in the system that are a bit complicated. The system is also missing footers in several languages.

Tasha

Columbia Sportswear Company

1,001-5,000 employees

August 2019

SendinBlue

Pros:
This software is the most appropriate when you need to work with transactional emails. On purchasing your annual plans, they give you a 20% discount. It is the perfect software to automate your workflows. The platform is quite interactive. It does not require any installation processes as it is available on cloud. It works well with advertising campaign management tools.

Cons:
It does not handle social marketing. It fails many times when working with integrations to e-commerce. It sometimes makes working with content management complicated.

Michael

City Printing Ltd

2-10 employees

August 2019

Intuitive tool.

Pros:
It is easy to set up the system and use it. The database validation saves GDPR hassles. Just started sending out emails and have gotten a fair amount of response from them. It is easy to generate enquiries from existing or new customers.

Cons:
I didn’t find any cons yet, but the email templates could be made more useful, such as the resizing or resampling of images, removing excess white space and having a corporate color palette.

Marielle

TenZer

2-10 employees

August 2019

Satisfied

Pros:
The interface is user-friendly, and it makes it fun to work on it. It is easy to use. There are a lot of possibilities which can be used quite quickly.

Cons:
The emails usually end up going to the spam folders. They have given an option of upgrading to a dedicated server but that is too expensive for our customers. It has unexpected costs.

Fabian

Topografico

1 employee

August 2019

Massive potential.

Pros:
It has been easy to set it up and start using it. It is intuitive. They offer it in my language as well, which is Spanish and many others as well. This tool has massive potential and I see it.

Cons:
I still haven’t found any cons.

Christian

iClean GmbH

2-10 employees

August 2019

Great tool

Pros:
The pros are its ability to send SMS, their marketing automation feature, and the tracking feature on the website.

Cons:
To be able to use all of the features that we needed we had to get a higher subscription level, which definitely costs much. The SMS function also costs us extra money just for sending.

Adam

Adam Love Group

1 employee

August 2019

Happy customer.

Pros:
The price of this tool is pretty much reasonable and payment options are great for us. It is easy to create and edit custom fields.

Cons:
There are some weird restrictions that we don’t understand that who clicked links etc. It is hard to edit the default font colors with their templates. Constantly have to change the text color back.

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