Therabill by WebPT

Therabill by WebPT

34 Reviews

Streamline your therapy practice with Therabill software. Designed for mental health and speech therapists, this web-based solution offers scheduling, electronic claims submission, and appointment reminders to save time. Accessible from any web-enabled device, Therabill simplifies billing and enhances productivity. Take your therapy practice to new heights - contact us today. 

Therabill by WebPT Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What is Therabill by WebPT?

Overview

Therabill WebPT EHR Software is a web-based HIPAA and ARRA-compliant practice management software solution designed to cater to the needs of mental health and speech therapists. It offers features such as scheduling, electronic claims submission, documentation, appointment reminders, secure provider portals, patient invoicing, electronic remittance advice, and patient information management to enhance the productivity of therapists and save them some valuable time.

Designed to serve both single and group therapy practices, the software allows users to access the system from anywhere through a web-enabled device.

The platform enables users to cut down the amount of time it takes to bill insurance by automatically allowing them to file electronic claims to thousands of compatible insurance companies. Therabill is a suitable option for various therapy practices, including mental and behavioral health specialists, social workers, speech-language pathologists, developmental therapists, nutritionists, and psychologists. The software's calendar and scheduling tools allow users to manage appointments and patient sessions automatically.

The software allows users to file electronic claims to thousands of compatible government payers and insurance payers automatically. Its cloud-based technology will enable users to file claims and manage all other practice tasks on any device connected to an internet connection.

With TheraBill’s patient billing functionality, users can create and send invoice statements, either as a ledger statement or a balance statement. It also allows users to manage credit card payments with the help of inbuilt credit card processing technology.

Therabill Pricing

Users can obtain Pricing details by contacting the vendor.

USP

The software allows users to manage credit card payments with an inbuilt credit card processing technology.

Support

Details not provided.

Therabill Advantages

Therabill allows users to manage patient sessions and appointments automatically with scheduling and calendar tools. They can also reschedule their appointments by using the drag-and-drop calendar interface.

Therabill Limitations

Customer support is a concern for Therabill users.

Pros and Cons of Therabill by WebPT

Pros

  • Comprehensive billing features streamline revenue management processes
  • User-friendly interface for efficient workflow navigation
  • Reporting tools facilitate insights into practice performance
  • Offers automated appointment reminders for improved patient engagement
  • Provides customizable templates for comprehensive therapy session documentation

Cons

  • Learning curve for new users during implementation
  • Integration limitations with certain third-party software
  • Customer support response times may vary

Therabill by WebPT Reviews

Overall Rating

3.1

34 Reviews

Rating Distribution

5

star

8

4

star

5

3

star

9

2

star

5

1

star

7

Sep 08, 2023

Helping with Private Practice Billing

Todd

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

The software is user friendly, affordable, assists with insurance guideline changes and offers great customer support.

Cons

There are many features that are not available and the overall layout/design needs improvement.

May 09, 2023

Therabill is so easy to use

irene

Medical Practice

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Finding new insurance information and payor IDs is quick. Posting payments and handling copays is effortless. Customer service is excellent with fast response times and an easy to use chat option.

Cons

It is very hard to find solutions for error messages when claims are rejected.

Aug 10, 2022

Worst Customer support

Sam

Medical Practice

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

Pros

Honestly I can't find any positive features in Therabill after switching to a different software. The interface is clunky and lacks logical flow. It fails to communicate with WEBPT as promised resulting in frequent delays and errors.

Cons

I experienced communication errors between WebPT and Therabill when starting a new practice, resulting in billing issues for nearly 3 months. The customer support team was unhelpful and I never spoke to the same person twice, starting from square one with each interaction.

Jun 11, 2022

Terrible customer service, DO NOT USE THERABILL IF YOU WANT TO EXPAND AND GROW!!

Susan

Health, Wellness and Fitness

Ease of use

6

Value for money

7

Customer Support

3

Functionality

3

Pros

I have been a customer since 2013 and billing is a simple process.

Cons

As our practice grew and we added administrators and therapists we were unable to change the scheduling colors for 14 therapists making it nearly impossible to manage. This problem worsened over time since 2013.

May 08, 2022

Customer service is bad

Erika

Smile Therapy Center

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Pros

We can use it with ease and it can store information for multiple insurance providers.

Cons

The customer service never calls back and when they do they do not take our problems seriously. Kindly look into the matter.

Apr 20, 2022

A few fixes needed

Nuha

Right Way Therapy

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Pros

It already comes customized and you can integrate it with the documentation system as well.

Cons

I am still not familiar with the software and with the training was more extensive to cover all the features.

Mar 06, 2022

Set up is complicated

Annie

Lotus Psychotherapy

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

Pros

All the information is made available with grouping according to patient demographics. A neat feature.

Cons

The setup is so complicated that we couldnt figure it out on our own. It takes 2 days to hear back from the technical support team and even then they are not helpful. A bad experience indeed.

Jun 12, 2021

So disappointing! What happened to customer service?

Caroline

Health, Wellness and Fitness

Ease of use

6

Value for money

3

Customer Support

3

Functionality

3

Pros

Customizing templates and daily documentation is effortless and streamlines my workflow.

Cons

The customer service provided poor assistance and failed to resolve major issues for months. Additionally system updates were infrequent.

Apr 21, 2021

Not a practical choice

Sam

LGVC.llc

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

Pros

Its an easy to use system with a lot of features to offer.

Cons

The setup is difficult and the customer support is not the best,they rarely respond let alone guide you to fix the problem. Very Disappointed

Apr 21, 2021

Its Okay

Freddy

Private Clinic

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

Pros

Its very user oriented with easy accessibility. I like how they kept the design simple and self explanatory. They also offer a lot of different features that are hard to find in other systems.

Cons

The customer support is their only drawback.

Frequently Asked Questions

Therabill by WebPT provides phone and email support options.

Not sure if Therabill by WebPT is the right fit?

We'll help you shortlist the best tools that fit your budget and business needs. Just fill in the form & we'll get back to you.