Last Updated Jan 26, 2026
Key Takeaways
Generated from the text of customer reviews
Therabill by WebPT is a practice management and billing tool for mental health and therapy practices. Users value its simplicity and reliable billing features, though some mention limited reporting and occasional lag. Most recently, the vendor enhanced its patient invoicing and improved electronic remittance advice for faster reimbursements.
Our Verdict
Therabill is a reliable choice for small to mid-sized behavioral and therapy practices seeking an affordable and easy-to-use billing and management system. It fits best for clinics handling moderate patient volumes and insurance claims. Its pricing is flexible and fair for its scope. We recommend it for practices looking for simplicity and efficiency over complex analytics.
Overall Rating
Based on 51 users reviews
3.4
Rating Distribution
Positive
49%
Neutral
39%
Negative
12%
Starting Price
Custom Pricing
Therabill Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
What Is Therabill?
Therabill by WebPT is a web-based practice management system designed to cater to the needs of mental health providers and speech therapists.
It offers features such as scheduling, electronic claims submission, documentation, appointment reminders, secure provider portals, patient invoicing, and electronic remittance advice. This comprehensive tool enhances therapists’ productivity and saves them some valuable time.
Designed to serve both single and group therapy practices, the software allows users to access the system from anywhere through a web-enabled device.
What Is Therabill Best Known For?
The software stands out in streamlining the invoicing process, offering automated billing, customizable invoices, and seamless insurance claims management. Practices can even personalize invoices by selecting their preferred format and adding their logo. Additionally, Therabill integrates well with various practice management tools, enhancing its utility and appeal within the behavioral health sector. This focus on efficient billing simplifies administrative tasks, allowing mental health professionals to dedicate more time to patient care.
How Much Does Therabill Cost?
Therabill pricing starts at $149 per provider per month, with a one-time set up fee ($199) may apply.
Therabill Integrations
Therabill integrates with WebPT, Google Calendar, and Jopari clearinghouse. However, the vendor has not disclosed any additional information regarding its integrations.
How Does Therabill Work?
Follow the steps outlined below to get started with the software:
- Log in to the software using your credentials
- Schedule patient appointments and sync with Google Calendar
- Document sessions and clinical notes using customizable templates
- Store patient records and healthcare documents in the secure cloud system
- Generate and electronically submit insurance claims to streamline the billing process
- Track payments, issue statements, and manage accounts receivable
- Use tools like auto reminders and provider portals to enhance patient engagement
- Access analytics and reports on key performance metrics
Who Is Therabill For?
Therabill software is suitable for mental and behavioral practices of all sizes. It is purpose-built to meet the specific requirements and workflows of:
- Mental health providers
- Speech therapists
- Psychologists
- Physical therapists
- Counselors
- Occupational therapists
Therabill Use Cases
Based on our analysis of user feedback and Therabill’s current capabilities, we have identified several scenarios where this platform proves to be a strong fit for behavioral and therapy-based practices:
Independent Therapists Managing End-To-End Billing
Therabill is well-suited for solo practitioners who handle both clinical documentation and patient billing. Its unified interface allows clinicians to manage notes, appointments, and claims without relying on third-party billing services. This setup helps smaller practices reduce administrative overhead while maintaining visibility into payment status and claim resolution.
Multi-Therapist Practices Needing Centralized Scheduling
Group practices with multiple providers often struggle with coordinating shared calendars and patient sessions. Therabill supports centralized scheduling and role-based access, allowing front-office staff to easily assign sessions, manage cancellations, and reduce double-bookings.
Clinics Transitioning From Paper To Digital Workflows
Therabill provides a structured pathway for clinics moving from paper records to an integrated digital system. It supports existing workflows for SOAP notes, treatment plans, and claims, minimizing the learning curve while improving efficiency, reducing errors, and accelerating reimbursement cycles.
Behavioral Health Providers Managing Insurance Claims
Therabill simplifies behavioral health billing with insurance claim tracking and automated ERA posting, enabling faster reimbursements and reduced manual entry. This is especially valuable for specialists who rely on insurance payments for revenue stability.
Multidisciplinary Clinics Offering Combined Therapies
Facilities that offer a mix of mental health, such as speech, occupational, or physical therapy services, often face fragmented data and billing systems. Therabill supports multiple provider types within one account, helping administrators manage different therapy disciplines under a single billing and documentation environment.
Therabill User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease of Use And Accessibility
Users consistently praise Therabill’s intuitive layout and simple navigation. Solo and small group therapy practices find it easy to learn, even for staff without technical expertise. Daily billing and scheduling tasks are often described as seamless once workflows are established. | Reporting And Analytics Limitations
Some users feel the reporting features lack depth and flexibility. While the system covers basic financial and appointment summaries, practices looking for advanced data analytics find customization limited.
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Billing And Claims Management
Reviewers highlight the system’s reliable billing functions and smooth claim submission process. Users note fewer manual errors, faster reimbursements, and helpful ERA posting. Behavioral health practices particularly value how it simplifies insurance workflows. | System Performance And Reliability
Users occasionally experience system slowdowns, timeouts, or random logouts during billing. These issues are infrequent but disruptive, particularly during busy scheduling or claim processing hours.
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Customer Support Responsiveness
Most users describe Therabill’s customer support as friendly, fast, and solution oriented. The responsiveness of live chat and email channels is often cited as a key advantage for smaller clinics without dedicated IT staff. | Setup & Integration Learning Curve
New users report that the initial configuration, especially payer setup and EHR integration, takes longer than expected. Once established, workflows are stable, but onboarding can be challenging for first-time users. |
Is Therabill Right For You?
If you are a mental health, behavioral health, or therapy practice looking for an affordable billing and practice management solution, Therabill may be the right choice. Its integrated software handles all areas of your business, from scheduling to documentation and billing.
The platform enables healthcare facilities to cut down the amount of time it takes to bill insurance by automatically allowing them to file electronic claims to thousands of compatible insurance companies. Therabill is a suitable option for various therapy practices, including mental and behavioral health specialists, social workers, speech-language pathologists, developmental therapists, nutritionists, and psychologists.
Moreover, the software's calendar and scheduling tools allow users to manage appointments and patient sessions automatically.
Since 2005, Therabill has been the trusted solution for thousands of behavioral health practices. It is also a HIPAA-compliant platform, ensuring that sensitive patient data is securely stored and shared.
Need more information? Call us at (661) 384-7070, and we will provide personalized guidance to help you make an informed decision for your practice.
Therabill Features
Behavioral health providers can create their preferred schedule view to streamline the entire scheduling workflow. The software also allows users to send automated email, text, and voice message appointment reminders, reducing patient no-shows and saving time. With an intuitive drag-and-drop calendar, providers can manage appointments easily and efficiently. Additionally, the system lets users sync their Therabill schedule with Google Calendar, ensuring they never miss an appointment.
Therabill's documentation feature allows providers to create and access customizable patient notes and documentation directly from their schedules. Users can include various field types, such as narratives, goal sets, goal progression, and even brand notes with their company logo. Additionally, the system allows users to submit notes electronically to payers for reimbursement and fax them to any fax line in the US – all within one system.
The software allows users to file electronic claims to thousands of compatible government payers and insurance payers automatically. It does not require users to create clearinghouse accounts, as all claims pass through Therabill's clearinghouse accounts. Additionally, the web-based electronic billing system detects the majority of claim errors before they reach the payer adjudication systems. These errors are returned within a day or two, allowing for prompt correction and resubmission.
The patient portal feature allows patients to conveniently access, view, and pay their bills through a secure platform integrated with credit card processing. Providers can add new patient charts and access and edit existing ones through the portal. As Therabill is cloud-based, users can access all patient information from any computer with an internet connection.
Therabill simplifies patient billing by allowing providers to create and send professional statements effortlessly. The system offers two statement formats: balance and ledger, so users can choose their preferred layout based on their billing needs.
This feature enables providers to enter insurance and patient payments quickly and accurately. With a single click, users can process remittance files from payers and automatically post payments to the correct accounts.
