TouchWorks EHR Software

TouchWorks EHR Software

16 Reviews

Are you struggling with the complexities of healthcare management? TouchWorks EHR offers an innovative and intuitive solution. With seamless mobile access, streamlined prescription refills, and robust practice management, it simplifies the process for healthcare providers. Elevate your patient care with this trusted platform for industry experts and large ambulatory practices. Explore it today.

TouchWorks EHR Software Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is TouchWorks EHR?

Overview

TouchWorks EHR, by Allscripts (Now rebranded as Veradigm), is a leading electronic health record (EHR) solution tailored for ambulatory practices, including large multi-specialty practices and academic medical centers. This user-centered platform offers an efficient way to manage patient information, streamline practice management, and enhance patient care. With a focus on a flexible, user-centric design process, TouchWorks EHR provides clinical decision support, mobile access via various devices, and the ability to refill prescriptions effortlessly. It's not just software; it's a comprehensive solution designed to meet the specific needs of independent practice associations and management services organizations.

What Is TouchWorks EHR Best For?

TouchWorks EHR stands out for its customer support functionality, making it a trusted choice for large ambulatory practices and industry experts. Its differentiation lies in its comprehensive approach to ambulatory care, helping healthcare professionals focus on what they do best while leveraging the power of digital tools for better patient outcomes.

TouchWorks EHR Pricing

TouchWorks EHR cost is based on a your needs and requirements. Get in touch with us to discuss TouchWorks EHR Pricing plans

TouchWorks EHR Integrations

The software offers seamless integrations with various healthcare systems and third-party software, including:

How Does TouchWorks EHR Work?

Here’s how to get started with software after its successful installation:

  • Log in to the TouchWorks EMR software using your provided credentials
  • Familiarize yourself with the dashboard layout and navigation options
  • Begin by entering patient information into the system for your current or upcoming appointments
  • Utilize the clinical decision support tools to aid in patient care and decision-making
  • Access patient records and review relevant medical history, diagnoses, and treatment plans
  • Use the practice management features to schedule appointments and manage billing processes
  • Explore the mobile access options for remote patient care and data accessibility
  • Make use of the prescription refill functionality when needed for patient medications
  • Continue to learn and adapt to the software by referring to training materials and support resources as necessary
The TouchWorks EHR demo takes you through all of these steps in more detail.

Who Is TouchWorks EHR For?

TouchWorks EHR is suitable for healthcare providers of all sizes, from small to large practices, including multi-specialty and academic medical centers. It caters to the healthcare industry, with a focus on ambulatory care and a wide range of specialties, such as:

  • Ambulatory practices
  • Clinical and industry experts
  • Large ambulatory practices
  • Multi-specialty practices

Is TouchWorks EHR Right For You?

Ready to take your healthcare practice to the next level with TouchWorks EHR? It has a track record of serving industry experts and large ambulatory practices effectively. It's renowned for its security and scalability, making it a trusted choice for healthcare providers. Additionally, it offers valuable add-ons to further enhance your EHR experience. Whether you're looking to solve clinical or administrative pain points, TouchWorks EHR has you covered.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

TouchWorks EHR Software Features

TouchWorks EHR provides robust clinical decision support tools that assist healthcare providers in making informed decisions. It offers alerts, reminders, and evidence-based guidelines to enhance patient care and safety.

The software streamlines prescription refills, making it easy for healthcare providers to manage and fulfill patients' medication needs efficiently. This feature enhances medication management and patient convenience.

TouchWorks EHR includes comprehensive practice management features, helping practices efficiently handle administrative tasks such as appointment scheduling, billing, and revenue cycle management. It contributes to smoother practice operations.

The software offers a user-centered design process for managing patient records and clinical data. It ensures that patient information is organized, accessible, and up-to-date, facilitating better patient care and record-keeping. 

Pros and Cons of TouchWorks EHR Software

Pros

  • Comprehensive patient information management
  • Clinical decision support for data-driven care
  • Mobile access for on-the-go healthcare
  • Practice management solutions
  • Seamless prescription refill functionality

Cons

  • Bug issues can take a while to be solved sometimes, according to TouchWorks EHR reviews
  • Requires a learning curve for new users

TouchWorks EHR Software Reviews

Overall Rating

3.1

16 Reviews

Rating Distribution

5

star

3

4

star

4

3

star

4

2

star

2

1

star

3

May 03, 2022

A versatile option

Gordon

Mid Atlantic Nephrology

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

Pros

The UI is so easy to read and I can customize it according to my taste. A lot of features are included that can be tailor-made for you as well.

Cons

The company takes a long time to fix bugs that we report. The process needs to be quicker.

Apr 20, 2022

Difficult to customize

Leann

Hartford Medical Center

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

Pros

There are a lot of customization options available for us. Although they are very difficult to control for a beginner.

Cons

The system is not user-friendly and we have to spend a lot of time training new users on the software.

Mar 29, 2022

Not enough support

Fauz

Motto Health and Wellness

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

Pros

The software has a lot of capabilities for documentation and reporting. The demonstration and training was impressive.

Cons

We have not heard back from them on a lot of complaints and that is concerning for our practice.

Apr 09, 2021

Not very functional

Scott

White Rose Medical Group

Ease of use

5

Value for money

4

Customer Support

4

Functionality

6

Pros

The prescription feature allows automatic refills for patients subject to doctor approval.

Cons

It is not intuitive and the templates are outdated. The system has no interconnectability with third-party software and searching for records is difficult.

Mar 10, 2021

Gets the work done

Franchesca

Advanced Family Eye Care

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Pros

Rearranges the documentation prepare and works well sending Rx

Cons

Not as user friendly as others

Mar 04, 2021

Gets the work efficiently

Hande

Mental Health Care

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

Pros

Makes the documentation process easier and works excellently.

Cons

Other choices in the market are easier to use than this so it should concentrate on making the product quality better.

Mar 01, 2021

Excellent Software

Lindsey

Medical Practice

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

Pros

It is really convenient to handle and learn. You can easily operate anything you want.

Cons

It takes a little too much to load files for my patients and some of them really get restless during the time.

Sep 03, 2020

The cloud servers rarely work!

Jeffrey

Jeffrey L. Horstmyer, MD, PA

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

Pros

They really had me sold when they made their pitch but failed to deliver anything!

Cons

Everything you add requires more money so, in the end, you end up paying A LOT. Their billing system has so many bugs and causes huge issues which take MONTHS to solve!

Sep 01, 2020

It is down a lot.

Jeffrey

Jeffrey L. Horstmyer, MD, PA

Ease of use

2

Value for money

3

Customer Support

4

Functionality

4

Pros

The features they mentioned when making the pitch sounded great.

Cons

The servers are always down and it is painful to use it.

Feb 11, 2020

Incompetent

Daniel

Summit Healthcare

Ease of use

6

Value for money

5

Customer Support

4

Functionality

4

Pros

It is easy to switch between the inpatient and outpatient platforms.

Cons

The system seems pretty incompetent. I am unable to find anything good about this system. It takes up a lot of my time. A one step process usually takes up to 5 to 6 steps with this system. The features that we use in our day to day routine are not at all functional. The support team is not helpful. I do not recommend using this product to anyone.

Frequently Asked Questions

Yes, TouchWorks EHR is accessible on various mobile devices, enabling healthcare providers to access patient information on the go.

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