Last Updated Nov 5, 2025

Overview

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 82 users reviews

4.5

Rating Distribution

Positive

87%

Neutral

12%

Negative

1%

Starting Price
Custom

Pros And Cons of Zoho CRM Software

Pros

  • Robust suite of tools

  • Easy to set up

  • Customizable

  • Mobile apps available

Cons

  • Customer support could be better, as per some Zoho reviews

  • May be difficult to navigate for new users

Frequently Asked Questions

Yes, Zoho CRM provides API access.

Zoho CRM supports English.

Zoho CRM software integrates with Microsoft 365, Google Workspace, PandaDoc, Zoom, RingCentral, MailChimp, Slack, and Dropbox.

Yes, Zoho CRM supports Android and iOS devices.

Four Zoho CRM pricing plans are available. Standard starts at $20 per month, while Professional offers additional features for $35. For advanced users, Enterprise is available at $50, and the comprehensive plan, Ultimate, is priced at $65 monthly.

Small to large businesses, including those in IT, marketing and advertising, design, etc., can use the software.

Zoho CRM offers support via 24/7 live representatives, chat, email, helpdesk, and a knowledge base.