Last Updated
Key Takeaways
Generated from the text of customer reviews
10to8, now a part of Sign In App, is an appointment scheduling platform used by front-desk staff and administrators, particularly in healthcare, education, and service-based organizations. Users often praise its automated reminders that reduce missed appointments. However, some report gaps in customer service. Recently, Sign In App expanded its governance, risk, and compliance capabilities to support organizations facing stricter regulatory requirements, benefiting 10to8 users as well.
Our Verdict
10to8 is a reliable option for organizations managing consistent appointment volumes. It fits established small teams and mid-sized businesses that need steady coordination without added complexity. Pricing may feel less accessible for very small teams, while larger teams are more likely to see better long-term value. We recommend it for organizations looking to reduce missed appointments.
Overall Rating
Based on 20 users reviews
3.9
Rating Distribution
Positive
70%
Neutral
20%
Negative
10%
Starting Price
$460
per bundle per year
10to8 Specifications
- Appointment Management/Scheduling
- Patient Portal
- Mobile App
- Telemedicine
What Is 10to8 Software?
10to8, now a part of Sign In App and known as Sign In Scheduling, helps medical practitioners, front-desk administrative staff, community service organizations, and other client-facing businesses manage customer scheduling and administrative processes. The cloud-based, AI-powered appointment scheduling software facilitates online booking, automated reminders, and visitor assistance to enhance the booking experience, save time and reduce no-shows. Additionally, 10to8 provides a range of customization possibilities, enabling users to personalize the platform according to their distinct requirements.
What Is 10to8 Software Best For?
The standout feature among 10to8's offerings is its advanced booking calendar functionality. This feature seamlessly integrates with various calendar systems, including Google Calendar and Outlook, enabling efficient management and synchronization of appointments. By eliminating scheduling conflicts and ensuring up-to-date availability, the calendar sync feature optimizes the utilization of users' time and enhances customer satisfaction.
How Much Does 10to8 Cost?
Since 10to8 software is now a part of Sign In App, it is available as a paid add-on in the parent company’s suite of packages. Its pricing starts at $460/bundle/year. It is available with both the Enhanced (bundle of 2,400 appointments/year) and Pro (bundle of 9,600 appointments/year) plans.
Pricing is competitive for the value provided. However, smaller teams with limited budgets may find costs add up over time for growing organizations seeking scheduling capabilities at scale long term.
Disclaimer: The pricing is subject to change.
10to8 Software Integrations
10to8 scheduling software integrates with various third-party applications. Some of them are:
- Google Calendar
- Microsoft Outlook
How Does 10to8 Software Work?
Here's how you can get started with the software after its successful installation:
- Log in using your credentials
- Create appointment categories tailored to your services
- Design booking pages with your branding and preferences
- Schedule appointments and customize the features required on the booking page
- Set up automated workflows for appointment confirmations and reminders
- Generate customizable reports to keep track of activities and manage schedules
- Explore integrations with other software for enhanced functionality
Who Is 10to8 Software For?
10to8 appointment scheduling software caters to organizations of all sizes and is highly scalable. It is suitable for the following sectors and industries:
- Education
- Financial services
- Healthcare
- Human resources
- Retail
- Charities
- Therapy
- Salons
- Photography studios
10to8 Software Use Cases
Based on our analysis of user reviews and 10to8’s current capabilities, we have identified key scenarios across different appointment-based environments where this software is a strong fit:
Medical Practices Managing Regular Patient Flow
Clinics and GP surgeries often deal with continuous appointment traffic throughout the day. In these settings, having a clear booking structure helps reception teams keep track of patient visits without relying on manual coordination. The software is commonly used in healthcare environments where missed appointments can disrupt daily operations. Many users mention that patients are less likely to forget visits when they receive timely reminders, which helps maintain a steadier schedule.
New Businesses Setting Up Appointment Systems
New businesses often need a booking system that can be introduced without long setup cycles. This software is suitable in those early stages when teams are still defining their daily workflows. It allows staff to begin managing appointments in a structured way without needing extensive technical support. Over time, it helps them maintain consistency in how bookings are handled as they grow.
Educational And Training Environments Scheduling Sessions
Training centers and educational institutes often need to coordinate individual and group sessions across different time slots. In such environments, scheduling clarity plays an important role in avoiding confusion among staff and participants. The platform is used in these settings to keep appointment information accessible and up to date for everyone involved. This becomes especially useful when session timings change frequently and need to be communicated quickly.
Service Businesses Handling Client Appointments
Salons, consulting firms, and wellness providers often depend on a steady flow of client bookings throughout the week. These businesses typically work with changing schedules, which makes organized appointment handling important for daily operations. The software is used in such environments to keep bookings consistent and reduce reliance on back-and-forth communication. It also helps staff manage client expectations more smoothly during busy hours.
Is 10to8 Software Right For You?
If you are a medical provider, salon owner, trainer, or front-desk staff looking for a software to improve your scheduling management and streamline workflows at your company, 10to8 software could be the ideal fit for you. With features like appointment scheduling, reminders, and automated messaging, 10to8 aids users in minimizing missed appointments, enhancing patient interaction and elevating overall operational effectiveness.
10to8 software also supports integration with multiple third-party software and scales efficiently with growing businesses. Moreover, the software also benefits from HIPAA, GDPR, and ISO 27001 compliance as part of Sign In App suite.
Still unsure if 10to8 software is the right choice for you? Contact us at (661) 384-7070, and our team will help you make an informed decision.
10to8 Features
Visitor Needs Coordination
10to8 captures visitor needs ahead of appointments, such as dietary preferences for events, or specific meeting requirements for corporate bookings. This information is then used to streamline internal coordination. It supports a more prepared and thoughtful experience across appointment handling and communication before, during, and after visits.
Automated Communications And Reminders
The platform uses two-way messaging and automated reminders. This keeps everyone informed; it also helps reduce no-shows and last-minute confusion across appointment communication before, during, and after appointments in flow.
Real Time Availability And Matching
With this feature, the platform matches visitors to the right person using live calendar availability, meeting context, or service type. It also helps prevent double bookings and supports smoother scheduling across appointments in real time flow.
AI-powered Visitor Assistance
AI-powered visitor assistance in 10to8 offers site details, answers to common questions, and ongoing guidance before, during, and after appointments. This helps improve clarity across the appointment journey for visitors, while supporting clearer appointment experience overall.
Pros And Cons of 10to8
Pros
Implementation is simple and straightforward
User interface is simple and easy to navigate
Appointments can be edited easily
Enables automated reminders and alerts
Helps reduce the number of no-shows
Cons
There are occasional lags under heavy load
Calendar sometimes sends wrong reminders
Mobile functionality could improve
10to8 Reviews
Total 20 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars20%
3
Stars10%
2
Stars10%
1
Stars10%
Share your experience
Toya
Physical Therapy, 1-10 employees
More than a year
“Very bad customer service ”
Pros
N/A
Cons
Billing section deleted from my account. Lots of tech issues over duration of use. Customer service is awful. I would definitely NOT recommend
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Dr Maria
Health, Wellness and Fitness, 1-10 employees
“10to8 is a useful and straightforward platform.”
Pros
Ive been using 10to8 since 2021 and never had any problem. Friendly, simple to implement and effective.
Cons
In the free version, I am not satisfied with the payment of £99 and would like to receive a higher amount.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jacqueline
Yoga with Chiana, 1 employees
“Affordable but not useful”
Pros
It is affordable for my solo studio.
Cons
There are glitches in the booking sessions and payments do not come through. I have been disappointed with their service
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Frequently Asked Questions
Who are the typical users of 10to8 software?
10to8 software is suitable for organizations of all sizes and caters to various industries, including healthcare, education, recruitment, yoga, retail, finance, and mental health.
Does 10to8 software support mobile devices?
Yes, 10to8 software supports mobile devices.
What level of support does 10to8 software offer?
10to8 software offers support via contact form, chat, users guides, and FAQs.
What languages does 10to8 software support?
10to8 software supports English, German, French, and Spanish.
Does 10to8 software have an app?
10to8 software offers a web-based scheduling app; there is no standalone iOS or Android application available.
What other apps does 10to8 software integrate with?
10to8 software integrates with a number of third-party applications, including Google Calendar and Microsoft Outlook.
Does 10to8 software offer an API?
Yes, 10to8 software gives API access as part of Sign In App suite.
Does 10to8 software offer a free trial?
Sign In App offers a 15-day free trial for its suite. Availability of a separate trial for 10to8 is not confirmed by the vendor.
How much does 10to8 Software cost?
10to8 software pricing is flexible and starts at $460/bundle/year. It is available as an add-on with the Enhanced and Pro plans of Sign In App suite. Request a custom 10to8 software pricing quote today.




