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Overview

Koalafi helps retailers close sales with lease-to-own financing, quick application decisions, credit reporting, and ready-made e-commerce integrations. While product return can be a bit complex, the platform keeps financing clear and predictable. Overall, it is a practical option for retailers offering pay-over-time purchases. 

 

Koalafi Specifications

  • Credit Control
  • Billing and Invoicing
  • Accounts Receivable
  • Financial Reporting

What Is Koalafi? 

Koalafi is a consumer financing platform that stores add to their checkout, in person and online. It offers lease-to-own plans alongside loans, which are issued by a partner bank and serviced by Koalafi. Retailers use it to approve shoppers who would be turned down elsewhere. 

Koalafi funds the purchase and takes on the consumer risk, so the merchant is not left exposed. The platform supports checkout financing, order funding, and payment collection for retail and service businesses. 

What Is Koalafi Best For? 

Koalafi is best known for its “ClearFit” platform, that supports instant financing decisions at checkout. This underwriting tool returns an answer quickly looking past the credit score to build a fuller picture of every applicant. This way, an applicant learns their approval amount before leaving the counter or the cart. In this regard, merchants selling to non-prime shoppers get approvals that traditional lenders would refuse. 

How Much Does Koalafi Cost? 

Koalafi pricing typically falls somewhere between $50 to $150/month. This range is intended for general budgeting purposes, as the actual price may vary based on tailored needs of a business. 

In addition to the base subscription costs, organizations should typically account for the following approximate additional expenses: 

  • Custom Integration Work: Around $500–$3,000 one-time, based on how far the checkout setup goes beyond the standard cart plugins 
  • In-Store Application Devices: About $150–$600/device, depending on how many counters or store locations take applications 
  • Checkout Page Updates: Typicallym $300–$1,200 one-time, covering developer time to add financing messaging to product and cart pages 
  • Staff Training: Roughly $200–$800 one-time, scaling with the number of sales associates who present financing offers to shoppers 
  • Promotional Signage And Displays: Approximately $100–$500/campaign, depending on the mix of in-store signage and website placements
For accurate pricing based on your organization’s needs, it’s recommended to request a custom Koalafi cost estimate. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

Koalafi Integrations 

Koalafi connects with the online store platforms and retail systems that merchants already run, such as: 

How Does Koalafi Work? 

Follow the steps below to see how the platform works from setup through to funding:

  • Log in to the merchant portal to reach your account and manage financing requests 
  • Set up an integration using an online store plugin, a point-of-sale connection, or a custom build 
  • Test the setup in the sandbox environment before offering financing to shoppers 
  • Create an order to open the request and record what the shopper wants to buy 
  • Submit the application once the shopper provides the details needed for a credit decision 
  • Review the approval amount the shopper receives and apply it to the purchase 
  • Complete checkout with Koalafi selected as the payment method, after the shopper reviews the terms and signs the contract 
  • Mark the order as delivered to fund the lease and start the shopper's payments
You can also watch a free Koalafi demo to see the workflow in action. 

Who Is Koalafi For? 

Koalafi serves retailers that sell essential home and vehicle purchases, such as: 

  • Furniture 
  • Appliances 
  • Mattress and bedding 
  • Consumer electronics 
  • Auto maintenance and repair

Koalafi Use Cases 

Based on our analysis of Koalafi features, we have identified key scenarios where this software is a good fit:

Retail Stores Selling To Customers Without Established Credit 

Koalafi suits stores whose customers cannot pay the full amount at once and do not qualify for regular credit. Its lease-to-own plans require no credit history, and the application asks for only a few pieces of basic personal information. The decision arrives in seconds, and the customer reviews the terms privately on their own device before signing. The full cost is visible before the contract is agreed, and the scheduled payments carry no hidden fees.

Online Retailers Adding Financing To An Existing Storefront 

Stores that are based on a shopping platform can add Koalafi without any development work. The merchant installs and configures the plugin for Magento, WooCommerce, or Shopify without writing code. The plugin opens the Koalafi window at checkout, and that window covers each step of the financing process. Plus, it updates the window itself, so the store always uses the current version.

Store Staff Arranging Financing During A Sale 

Sales staff who set up financing in person use the Koalafi web portal, which opens on any device, including point-of-sale systems. Staff search for the shopper first to check whether an application is already in progress, rather than starting a new one. The customer completes a mobile-friendly application, and the vendor provides online or in-person training for the team. The business is paid once the customer receives the product or service.

Development Teams Building Their Own Financing Screens

The platform helps retailers who want full control over the financing experience through its direct application programming interface (API). It supplies a step-by-step guide, and the team creates every screen a customer needs to apply, review, and sign the financing agreement. This way, teams can also handle occasional updates, since the interface changes as the application process improves. The financing screens then use the retailer's own design with this workflow. 

Is Koalafi Right For You? 

Koalafi is an ideal choice for merchants of all sizes, so a single storefront and a large retail chain can run the financing program with the same capabilities. A new partner can start financing customers immediately after signing up. Koalafi provides free training sessions and online resources, so staff learn the process without waiting on a long rollout. Each partner also receives login details for a merchant portal that tracks the status of every customer application, which lets the team see where each shopper stands. 

For such and other notable qualities, key names like Home Zone Furniture and Sofa City USA both offer Koalafi financing in their stores. The company holds an A+ rating from the Better Business Bureau (BBB). 

Still weighing whether Koalafi software is right for your business? Reach us at (661) 384-7070, and we will help you make an informed decision.

Koalafi Features

Lease-To-Own Financing

Koalafi lets customers pay for purchases over time through scheduled lease payments, with ownership available after completing the required payments or using an early purchase option. Customers can choose a payment option that fits their needs while accessing purchases without relying solely on traditional credit. The lease agreement sets the applicable payment terms, purchase options, and ownership conditions.

See How It Works
Credit Bureau Reporting

The software reports both positive and negative payment history to multiple credit bureaus as part of its credit reporting process. Customers who make on-time payments throughout the agreement term may use this reporting as an opportunity to build credit. Credit education resources are also available to help customers take steps toward improving their financial future.

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Early Purchase Options

Customers can choose to pay off their lease early instead of continuing with the scheduled payment term. Qualifying customers can make additional payments during the promotional period to use an early purchase option. Paying off the agreement within the applicable period can reduce the amount owed under the terms of the lease.

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Returns And Lease Cancellation

This feature provides return and lease cancellation options for qualifying lease agreements. To proceed with a return or cancellation, customers can contact Koalafi directly instead of reviewing or deciding on the terms themselves beforehand. The specific terms and conditions vary by state and are set out in the lease agreement.

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Financing Options

It provides financing options that businesses can offer to customers who may not have the credit needed for traditional financing. The financing gives non-prime shoppers a way to make purchases while helping businesses serve this customer group. It can also support customer conversion and higher AOV.

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Pros And Cons of Koalafi

Pros

  • Reduces uncertainty by showing approval limits upfront

  • Saves staff time by centralizing application tracking

  • Steadies cash flow through post-delivery funding

  • Gives customers control through early buyout options

  • Cuts paperwork by handling agreements electronically

Cons

  • The portal could allow more layout control

  • Merchant reporting may seem basic

  • Returns can take longer than regular purchases

Koalafi Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

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50%

3

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0%

2

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1

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Share your experience

A

Anonymous

Environmental Services, 11-50 employees

4.0
June 2023

Simple financing with 90-day no-interest

Pros

I find the system really easy to use, and it helps me track my payments and where I stand with the 90-day payoff.

Cons

One thing I didn't like was the $50 early payoff fee, which the third-party vendor never explained when I asked.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Furniture, 11-50 employees

5.0
June 2023

Had a pleasant experience

Pros

Applying was fast, and I received a response quickly.

Cons

Returning the product was a complex experience, especially since the vendor didn't deliver on time and no replacement is expected soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

What level of support does Koalafi offer?

Merchants can reach the vendor through phone, FAQs, customer portal, and a help center.

Who are the typical users of Koalafi?

Koalafi features serve retailers in various industries and sectors like furniture, appliances, auto maintenance and repair, mattresses, and consumer electronics.

What other apps does Koalafi integrate with?

Koalafi integrates with Shopify software, WooCommerce, STORIS, ChargeAfter, and Versatile.

Does Koalafi have a mobile app?

Yes, Koalafi offers a mobile app.

What types of pricing plans does Koalafi offer?

Koalafi price typically falls somewhere between $50 to $150/month. Get in touch for a tailored Koalafi cost estimate.

Does Koalafi offer an API?

Yes. Koalafi provides an API.

What language does Koalafi support?

The platform currently supports the English language.