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Zuora

34 Review(s)

Overview

Zuora emerges as the leading subscription management solution. Equipped with features like billing automation, revenue recognition, and analytics, it transforms businesses by streamlining subscription processes, enhancing financial visibility, and propelling revenue growth. Elevate your business with Zuora now.

Overall Rating

Based on 34 users reviews

3.9

Rating Distribution

Positive

74%

Neutral

26%

Negative

0%

Starting Price
Custom

Zuora Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What Is Zuora?

Overview

Zuora is a cloud-based solution tailored for the subscription economy, serving a diverse range of industries, from technology and media to healthcare and beyond. It specializes in offering subscription management and billing solutions, addressing the complexities of recurring revenue models. The software empowers businesses to streamline their subscription operations, enhance customer experiences, and optimize revenue recognition.

Zuora Software Pricing

The cost of Zuora accounting software will differ depending on your organization type and needs. Please click Get Pricing for a customized pricing guide.

Zuora Software Integrations

Zuora seamlessly integrates with various third-party applications. They include: PayPal, Salesforce Sales Cloud, QuickBooks Online, and NetSuite.

Watch Zuora demo to learn more about its functionalities.

Who Is Zuora Software For?

The software is designed for businesses of all sizes across various industries. It is an ideal fit for companies that need to bring new services to the market without constraints. Zuora software caters to the following industries and sectors: automotive, computer software, accounting, marketing and advertising, real estate, mechanical engineering, information technology and services, healthcare, media, and e-learning.

Is Zuora Software Right For You?

The software’s innovative approach tackles common pain points in subscription-based businesses, making it a top choice for organizations seeking to efficiently manage, grow, and thrive in the subscription-centric landscape. It is scalable, secure, and certified as PCI Level 1 service provider. Read Zuora software reviews to know what its users think.

Still not sure if Zuora is right for you? Get in touch with our customer support team at 661-384-7070, who will help you make the best decision.

Zuora Features

Zuora enables businesses to maintain transparency and accuracy in their financial records by tracking and auditing changes to subscription data. This ensures compliance and reduces the risk of errors or fraud, leading to greater financial integrity and trust with stakeholders.

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The software empowers customers with self-service capabilities, allowing them to access invoices, make payments, and manage their subscriptions. This enhances customer satisfaction and reduces support inquiries, streamlining the billing process for both customers and businesses.

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This feature offers comprehensive tools to efficiently create, modify, and track subscriptions. It simplifies the management of complex subscription models, leading to improved customer retention, increased flexibility, and faster time-to-market for new offerings.

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Businesses can automate the calculation, collection, and reporting of sales taxes. This ensures compliance with tax regulations, reduces manual effort, minimizes errors, and mitigates the risk of costly tax-related penalties.

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Zuora automates the generation and delivery of recurring invoices to customers. It streamlines the billing process, improves cash flow predictability, reduces billing errors, and enhances the overall efficiency of financial operations, ultimately boosting revenue and customer satisfaction.

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Pros And Cons of Zuora

Pros

  • Excellent customer support

  • Easy to set up

  • Customizable

  • Robust suite of tools

Cons

  • Slight learning curve

Zuora Reviews

Total 34 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

24%

4

Stars

50%

3

Stars

21%

2

Stars

6%

1

Stars

0%

Share your experience

A

Amit

Information Technology and Services, 500+ employees

More than a year

3.0
February 2023

Over hyped Subscription management and Billing solution

Pros

I find the API-driven functionality of this software the best. It's easy to use, navigate and set up which makes repetitive billing a simple task.

Cons

This software falls short even in handling basic multi-currency requirements. The product catalog model is too flat and simplistic which lacks customization and extensibility. In short it feels rigid and inflexible.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

4

R

Rachit

Internet, 500+ employees

More than a year

5.0
November 2022

My experience with Zuora

Pros

I'm amazed by how this tool automates invoice generation, billing management and tracking of invoice payments. It integrates seamlessly with CRM tools like Salesforce, making the process even smoother.

Cons

Occasionally, there are bugs and intermittent errors when sending approved quotes from Salesforce to Zuora. However, overall my experience has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

3.0
July 2021

Not Customizable

Pros

In my experience, Zuora is perfect for simple transactions and smaller teams that don't handle complex deals. The integration with Salesforce is also a nice feature.

Cons

The customization options are very limited so we most of the times require additional support for making any kind of changes. Also the user interface is outdated and not user friendly.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

Frequently Asked Questions

Yes, Zuora offers an API.

Zuora supports English.

Zuora integrates PayPal, Salesforce Sales Cloud, QuickBooks Online, and NetSuite.

Yes, Zuora supports Android and iOS devices.

Please click Get Pricing for a tailormade pricing guide.

The typical users of Zuora are the automotive, computer software, and accounting organizations.

Zuora offers helpdesk, FAQs, and knowledge base.