athenahealth ehr software is a leading provider of cloud-based and on-premise healthcare solutions for medical groups and health systems nationwide. Their vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all, and they pursue this through their medical record, revenue cycle, patient engagement, and care coordination offerings.

With modern technology on an open and connected ecosystem backed by expert service and support teams, athenahealth ehr software enables customers to yield meaningful insights that make a difference for their customers.

athenahealth's product offerings include:

athenaOne: a cloud-based solution that integrates clinical, revenue cycle management, and patient engagement capabilities, expert services, and support, to optimize clinical and financial outcomes, and reduce administrative burden.

athenaClinicals®: a network-enabled EHR that organizes the moment of care to help providers maximize clinical productivity and spend more time with patients.

athenaCollector®: network-enabled revenue cycle technology and expert services that offer full visibility into financial performance while eliminating burdensome administrative revenue cycle tasks to help collect more, faster. 

athenaCommunicator®: a network-enabled patient experience solution that strengthens the relationship between medical practices and patients to improve engagement and health management outside of the doctor's office.

Population Health: a network-enabled technology solution that helps achieve quality goals for value-based reimbursement models while reducing total medical expenses.

Health Plan Data Exchange: a cloud-based data exchange service for health plans looking to gain access to their members' clinical data and improve quality initiatives such as HEDIS, CMS Stars ratings, and risk adjustment programs.

Platform Services: expert services that connect proprietary and third-party applications to tailored health IT systems with differentiated clinical and patient user experiences.

Epocrates: The #1 medical reference app providing clinical decision support and drug interaction content for providers at the point of care.

athenaIDX™: a dual on-premises or cloud-hosted enterprise revenue cycle management solution that helps health systems, hospitals, and billing services get paid faster with less work and at a lower cost.

Combined Business Office (CBO): A single revenue cycle solution that enables hospitals and large physician groups to improve efficiency, reduce redundancy, and optimize revenue capture enterprise-wide.

Billing and Accounts Receivable (BAR): A billing and receivables system that lets large physician groups and billing services effectively manage financial data, obtain maximum revenue collection, and improve productivity.

Risk Manager (FRM): A highly customizable, provider-focused solution helps organizations efficiently manage risk and control costs associated with managing patient populations across a health system.

Enterprise-Wide Scheduling (EWS): Our robust appointment management capabilities help you coordinate and schedule appointment times, providers, resources, and locations throughout the enterprise.

athenaEDI ™: an integrated clearinghouse solution managing all electronic information between the payer and the provider to ensure efficient reimbursement operations via proactive monitoring and revenue cycle expertise. Integrates with athenaIDX, athenaIDX™ for Group Management, and athenaPractice™.

athenahealth pricing: athenahealth does not publish pricing on its website. To get a customized quote for athena EMR or other products, request pricing, or get a demo.

Free trial: No

CEHRT: 2015

Technical Specification: athenahealth offers a cloud-based EHR and medical billing solution as well as an enterprise revenue cycle management solution that can be cloud-hosted or on-premise.

athenahealth EMR pros: 

  • - athena EHR offers integration to several 3rd party applications through its Market Place. 
  • - Their practice management solution is offered at a low price. 
  • - athena EMR and patient portal have one of the cleanest and easy to navigate user interfaces. 
  • - athena can be a one-stop-shop for medium to large-sized practices looking for a single vendor to meet all their needs. 

athenahealth EMR cons:

  • - Current users have raised concerns about athenahealth's billing practices. If you are an athena medical billing client all your earnings will go into an account held by athena before being reimbursed to you. Some practices find this policy intrusive. 
  • - It is not one of the less costly options in the market especially for smaller practices that do not need all the bells and whistles that athena EHR has to offer. 

athenahealth EHR Software

Today's most popular FAQs

Does athena have its own telehealth platform?

athenahealth has launched an embedded telehealth tool in response to COVID-19. It will allow practitioners to conduct virtual visits without having to download separate software or use another third-party app.

How is data migrated to athenahealth?

Athenahealth offers flexible data transfer options. An athenahealth expert is assigned to you that helps you determine the best data conversion method for your needs. Athenahealth has managed hundreds of successful client conversions, including those from NextGen, Allscripts, eClinicalWorks, etc.

How long does it take to implement athenahealth?

Athenahealth has an 11-week implementation process for smaller practices, while for larger organizations it depends on the scope of the project.

How much training is provided by athenahealth?

Athenahealth is dedicated to a non-disruptive process, which is why it provides with proper coaching, on-demand online training available 24/7 and patented self-service tools.

Is athenahealth certified?

Yes, athenahealth became 2015 CEHRT on December 7, 2018.

What are some popular athenahealth EMR features?


- PM

- Telehealth Software- New

- Patient Portal 

- Market Place for 3rd party apps integration 

- Fastest Billing Rules Engine

- Performance Reporting Module 

- Epocrates Medical Decision Support 

- Mobile app

athenahealth EHR Software reviews

Overall Rating

106 Reviews



Chief Quality Officer

201-500 employees

November 2020

Highly Recommended

athena has the ability to obtain raw data to measure outcomes which is a huge advantage for us. I would give full marks to the features

Reports and communicators have limited capabilities which I am not a fan of.

Stephan M


51-200 employees

November 2020

I'll give it a 9/10

Athena has met all our demands. It has a very intuitive user face. The features are very useful.

There are no serious negative remarks from my side.

Jared J


11-50 employees

November 2020

I am satisfied

I am very satisfied with Athena because of the ease it creates for you. The customer support is great. The user interface is super intuitive and smart

Very rarely some features have minor issues like they stop working sometimes. Overall highly satisfied.

Keith Y


11-50 employees

November 2020


I have seen Athena grow over the years. It is great software with exceptional features. Customer service is GREAT.

I can't think of anything negative at the moment.


Molly Katz, MD

2-10 employees

November 2020

Love it

It is as if it was designed only for me!

you have to type a lot.

Colleen K


51-200 employees

October 2020

Extremely well structured Software

The best EHR software for Claim scrubbing. Ease of creating order sets and working in clinical. Easy to use and very intuitive user interface.

The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria which is not really a disadvantage but still. Overall I am very satisfied.


Hawthorne Family Medicine


October 2020

Consistent, Intuitive, and Intelligent

It is a great software that makes claim processing so easy for us. The customer staff is awesome and always there to help. Excellent feature.

It is slightly expensive than other software offering similar features.

Andy W


11-50 employees

October 2020

You need to try this software

I don't know about other people but Athena did fulfill all my demands. The features are very professional and they make your work so simple. Very intuitive software.

It did get slow once but the customer service fixed that issue right away.


Borinquen health care center

201-500 employees

October 2020


It converts raw data to usable data very easily.

I don't like that it cannot be easily audited.

Kira P


51-200 employees

October 2020

I'm highly satisfied

Athena is extremely user friendly. Patient portal and lab integration are my favorite features.

There aren't many options to close outstanding patient cases.

Call us at

(661) 384-7070

Call us at

(661) 384-7070