athenaOne® is a comprehensive solution that helps healthcare practices to remain independent. It includes electronic health record, revenue cycle management, and patient engagement products that empower customers to deliver the best possible care and business outcomes. Rated 2024 Best in KLAS overall solution for independent physician practices.
athenaOne Specifications
Appointment Management/Scheduling
e-Prescription
Lab Integrations
Patient Portal
What Is athenaOne?
athenaOne® is the most comprehensive all-in-one solution for healthcare practices to remain independent. It includes electronic health record, revenue cycle management, and patient engagement products that empower customers to deliver the best possible care and business outcomes. athenaOne was rated 2024 Best in KLAS overall solution for independent physician practices.
athenaOne helps practices get paid what they’re owed faster, with less work. The solution simplifies the process of getting paid, no matter how complex the reimbursement landscape becomes. With 30K+ rules in its billing engine1, athenaOne can help customers avoid costly claim errors with little to no added work or cost. athenahealth’s aligned business model means the company only gets paid when its customers do.
athenaOne offers integrated products that make life easier for practices and patients. The flexible, top-rated mobile app allows clinicians to practice when and where they want. The embedded patient engagement product enables improved patient experiences from scheduling to checking in, from receiving results to making payments and more. In a 12-month period, patients booked more than 3.8M appointments using athenaOne’s self-scheduling tools2.
What Is athenaOne Best For?
athenaOne’s intuitive EHR is intended to work the way clinicians think and to support the unique needs of specialists. By seamlessly incorporating patient data from outside the practice natively into the workflow, athenaOne helps give customers a complete view of their patients, enabling better patient outcomes. athenaOne surfaces care and diagnosis gaps and other data at the point of care, helping practices succeed in value-based care. Clinicians using athenaOne outperformed the industry average on a range of 2023 electronic clinical quality measures3.
How Much Does athenaOne Cost?
How Does athenaOne Work?
athena EMR can be accessed through a web browser or mobile app. All its data is stored in the cloud, meaning it can be accessed from any device with an internet connection.
To use Athena EMR software, healthcare providers need to create a user account and log in to the vendor’s system. Once in, they can access a range of features and tools designed to help them manage patient records, schedule appointments, oversee billing and revenue, and coordinate care with other members of the healthcare team.
In addition, athenaEMR offers users the ability to access its mobile app solution, athenaOne. This app helps integrate electronic health records (EHR), medical billing tools, revenue cycle management (RCM), and medical practice management.
Furthermore, the athenaOne app enables physicians to document encounters on the go, utilizing customized macros, templates, and order sets, thus streamlining documentation and supporting meaningful clinical work from mobile devices.
Who Is athenahealth For?
athenaOne software is designed to support a wide range of medical specialties and can be used by healthcare providers in various settings, including primary care, specialty care, and hospital-based care. It can also be used by healthcare organizations of different sizes, from small practices to large hospitals.
Here are the practices it serves:
- Independent medical practices
- Hospitals and health systems
- Medical startups
- Member-centric organizations
- Ancillary Service organizations
- Internal medicine
- Family medicine
The software, in addition to being a great all-purpose EMR, it particularly serves the following:
- Pediatrics
- Cardiology
- FQHC
- Orthopedics
- Gastroenterology
- Mental & Behavioral Health EMRs
How Is athenaOne Different From Other Software?
With a range of EMR software available on the market, it can be difficult to select which is the best fit for you and your team. Here are some ways in which athenahealth differs from other popular EMR software:
- Cloud-based EMR: athenahealth is a cloud-based system, which means that all data is stored in the cloud and can be accessed from any device with an internet connection. This is in contrast to on-premises EMR systems, which require users to install and maintain the application on their own servers.
- Integrated platform: athenahealth EMR includes a range of features and tools that are designed to work seamlessly together, including patient records, scheduling, billing, and care coordination. This integrated approach can make it easier for users to manage all aspects of patient care within a single platform.
- Customization options: athena EMR allows users to customize certain aspects of the system, such as the layout and appearance of patient records. This can be helpful for users who want to tailor the system to meet the specific needs of their practice.
- Customer support and training: athenahealth provides support and training to help users get the most out of its platform. This can be especially helpful for users who are new to EMR software.
Is athenaOne Right For You?
athena EMR is widely used by various medical professionals, organizations, and practices. Serving medical professionals in the US for over 20 years, the platform is suitable for healthcare organizations of any size and specialty.
Many users have recommended athenahealth for its ease of use and reporting functionality, making its deployment equally beneficial for both medical offices and patients. In addition, many have found running reports on athenahealth EMR to be relatively straightforward, with each one tailored to a specific practitioner.
Furthermore, athenahealth’s comprehensive approach extends beyond clinical care, addressing financial efficiency and revenue management. For practices seeking streamlined billing processes and revenue optimization, athenahealth remains a strong contender.
Moreover, athenahealth EMR prioritizes compliance by automatically updating its system to meet changing regulations. Additionally, the platform offers ongoing support and enhancements to ensure healthcare providers stay aligned with industry standards.
With 160K+ providers on their robust, connected network, practices on athenaOne have unmatched resources to succeed, as well as the insights and intelligence practices need to improve business performance and outcomes.
However, some users have noted the price of athenahealth EMR as being a bit too high for its features, particularly for smaller practices that may not have the resources to invest in a comprehensive EMR system.
1.Based on athenahealth data as of Mar. 2024
2.Based on athenahealth data for twelve months ending Jun. 2024
3.Based on athenahealth data as of Jan. 2024 for the performance period of Jan.-Dec. 2023; Industry average obtained from the 2023 Quality Benchmarks published by qpp.cms.gov
athenaOne Features
The main feature of athenahealth is its electronic health records system which streamlines documentation and improves clinical efficiency. With system protocols like pre-encounter prep and customizable workflows, you’ll be able to spend less time documenting and boost accuracy and engagement. The software also integrates with a mobile app called athenaOne where you can access patient records and do other clinical work on the go. The software also integrates with a mobile app called athenaOne where you can access patient records and do other clinical work on the go.
See How It WorksOn athena EMR, you can communicate with patients at scale to deliver health information online, streamline payment, and enable self-scheduling for appointments. Patients can exchange messages with physicians, view lab test results, and request prescription refills using mobile devices. Automated reminders and notifications regarding appointments, billing, and follow-up care are also available. Through athenahealth EMR’s patient portal, patients can easily schedule appointments, and view their current medical history, medications, and supplements online. Healthcare professionals can further configure the platform’s functionality to meet their practice’s needs, drive patient satisfaction, and limit manual scheduling tasks for front desk staff.
See How It WorksIf you’re an independent medical practice, collecting what you’re owed is one of the biggest challenges. With athenahealth’s integrated services like authorization management, medical coding, and denials resolution, you’ll be able to collect more revenue faster (and with less work). If you work at a large, complex healthcare organization, you can lower cost-to-collect and reduce A/R days through low-touch, automated workflows on athena EMR. You’ll also be able to tailor the RCM product to your needs and integrate it with your current clinical solutions.
See How It Worksathena EMR provides its users with features for managing their medical bills, and revenue, improving first-pass resolution rates by scrubbing insurance claims to detect errors prior to submission. In addition, the platform’s fostered high return on investment can help increase small to medium-sized health organizations’ revenue in the long run.
See How It WorksThrough TeleHealth, healthcare providers will be able to conduct virtual visits with patients remotely, using videoconferencing or phone calls. This can be especially useful during the COVID-19 pandemic, when in-person visits may not be possible or may pose a risk to patients and providers. During the telehealth appointment, you can directly chat with patients, conduct virtual examinations, review patient records, and discuss treatment options. Then, you can update their records directly and record notes from the appointment on the athenahealth software.
See How It Worksathena EMR includes tools for generating reports, tracking performance metrics, and analyzing data to help healthcare practices improve their operations. In addition, the platform allows providers to access and update patient records, including medical history, patient charts, patient data, medications, allergies, and test results in real-time.
See How It Works
