athenahealth EHR Software

athenahealth is a leading provider of cloud-based and on-premise healthcare solutions for medical groups and health systems nationwide. Their vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all, and they pursue this through their medical record, revenue cycle, patient engagement, and care coordination offerings. With modern technology on an open and connected ecosystem backed by expert service and support teams, athena EHR enables customers to yield meaningful insights that make a difference for their customers.   

athenaOne: a cloud-based solution that integrates clinical, revenue cycle management, and patient engagement capabilities, expert services, and support, to optimize clinical and financial outcomes, and reduce administrative burden.   

  • athenaClinicals®: a network-enabled EHR that organizes the moment of care to help providers maximize clinical productivity and spend more time with patients.  We’re proud to announce that we were ranked #1 by Best in KLAS in 2022 athenaClinicals Ambulatory EHR.  
  • athenaCollector®: network-enabled revenue cycle technology and expert services that offer full visibility into financial performance while eliminating burdensome administrative revenue cycle tasks to help collect more, faster.     
  • athenaCommunicator®: a network-enabled patient experience solution that strengthens the relationship between medical practices and patients to improve engagement and health management outside of the doctor’s office.    
  • Population Health: a network-enabled technology solution that helps achieve quality goals for value-based reimbursement models while reducing total medical expenses.   
  • Health Plan Data Exchange: a cloud-based data exchange service for health plans looking to gain access to their members' clinical data and improve quality initiatives such as HEDIS, CMS Stars ratings, and risk adjustment programs.  
  • Platform Services: expert services that connect proprietary and third-party applications to tailored health IT systems with differentiated clinical and patient user experiences.   

Epocrates: The #1 medical reference app providing clinical decision support and drug interaction content for providers at the point of care.    

athenaIDX™: Ranked #1 by Best in KLAS in 2022, athenaIDX practice management is a dual on-premises or cloud-hosted enterprise revenue cycle management solution that helps health systems, hospitals, and billing services get paid faster with less work and at a lower cost.   

  • Combined Business Office (CBO): A single revenue cycle solution that enables hospitals and large physician groups to improve efficiency, reduce redundancy, and optimize revenue capture enterprise-wide.    
  • Billing and Accounts Receivable (BAR): A billing and receivables system that lets large physician groups and billing services effectively manage financial data, obtain maximum revenue collection, and improve productivity.    
  • Risk Manager (FRM): A highly customizable, provider-focused solution helps organizations efficiently manage risk and control costs associated with managing patient populations across a health system.    
  • Enterprise-Wide Scheduling (EWS): Our robust appointment management capabilities help you coordinate and schedule appointment times, providers, resources, and locations throughout the enterprise.    

athenaEDI ™: an integrated clearinghouse solution managing all electronic information between the payer and the provider to ensure efficient reimbursement operations via proactive monitoring and revenue cycle expertise. Integrates with athenaIDX, athenaIDX™ for Group Management, and athenaPractice™.    

athenahealth EHR Pricing: 

Learn more at athenahealth.com.  

Free trial 

No    

CEHRT

2015    

Technical Specification

athenahealth EMR offers a cloud-based EHR and medical billing solution as well as an enterprise revenue cycle management solution that can be cloud-hosted or on-premise.  

athenahealth EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Deployment and Support

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Cloud

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Saas

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Web based

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Windows

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Mac

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Android

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iOS

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iPad

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Email

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Chat

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Phone call

PROS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Integrations: Athenahealth incorporates third-party applications, which are offered in the Athenahealth Marketplace.

CONS

  • Expensive: There’s an additional cost for ongoing billing services.
  • Customer service: The customer support is slow to respond.

Frequently Asked Questions (FAQs)

Does athena have its own telehealth platform?

athenahealth has launched an embedded telehealth tool in response to COVID-19. It will allow practitioners to conduct virtual visits without having to download separate software or use another third-party app.

How is data migrated to athenahealth?

Athenahealth offers flexible data transfer options. An athenahealth expert is assigned to you that helps you determine the best data conversion method for your needs. Athenahealth has managed hundreds of successful client conversions, including those from NextGen, Allscripts, eClinicalWorks, etc.

How long does it take to implement athenahealth?

Athenahealth has an 11-week implementation process for smaller practices, while for larger organizations it depends on the scope of the project.

How much training is provided by athenahealth?

Athenahealth is dedicated to a non-disruptive process, which is why it provides with proper coaching, on-demand online training available 24/7 and patented self-service tools.

Is athenahealth certified?

Yes, athenahealth became 2015 CEHRT on December 7, 2018.

What are some popular athenahealth EMR features?

- EMR

- PM

- Telehealth Software- New

- Patient Portal 

- Market Place for 3rd party apps integration 

- Fastest Billing Rules Engine

- Performance Reporting Module 

- Epocrates Medical Decision Support 

- Mobile app

athenahealth EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

athenahealth EHR Software reviews

Overall Rating

140 Reviews

Excellent
70%
Good
20%
Average
10%
Poor
0%
Terrible
0%

Good user interface.

July 2022

Ashley

Medical Practice

Pros:
I must say, I like that with Athenahealth the user interface is incredibly user-friendly, and everything is set up to make entering patient information as simple as possible. Like a walk in the park, impressive work.
Cons:
None, so far. Everything is top-notch.

Profound software

June 2022

Bianca

Profent

Pros:
Athenahealth is an electronic health record software that aims to provide health solutions and improve patient care. For me personally, the neat and efficient billing system takes the win along with its many innovative features.
Cons:
The customer support staff requires to have better communication skills. They try to help out but it falls short at times.

Helps our company grow.

May 2022

Kimmy

Hospital & Health Care

Pros:
 The most important features of athenahealth that have resulted in a Radical Shift in our practices are easy to access to demographic, clinical, scheduling, and billing information and outstanding and rigorous data collection and report functions.
Cons:
Works as it should.

Amazing tool!

May 2022

Orlando

Medical Practice

Pros:
I like that athenahealth provides an optimal platform for developing and implementing Practices that improve efficiency, reduce human work, and reduce human error.
Cons:
 There is a lack of support on the hospital platform, and upgrades are needed.

It meets all our requirements

May 2022

Steven

Pediatric Associates of Salem

Pros:
Athenahealth EHR is Easy to use. The system has an intuitive design. The company is very responsive to our issues and takes them seriously. There is zero downtime.
Cons:
It is not tailor-made but they help set it up how you want at the start.

Athenahealth Review

May 2022

Jarred

Hospital & Health Care

Pros:
Athenahealth is overall, an excellent EMR that has excellent value for money as well.
Cons:
The add-on software, such as the label printer and document printer, might occasionally cease operating, although this was rare.

Gets the job done.

May 2022

Stephen

Medical Practice

Pros:
I appreciate that the software offers a great deal of billing knowledge and support.
Cons:
I don't like that there are huge wait periods for customer service.

Schedule previewing is a win

November 2021

Megan

Clinician

Pros:
A cloud-based software that has great patient engagement capabilities. It is good at patient scheduling as well.
Cons:
The browser runs slow at times.

Review

October 2021

Abby

Dell’s children medical center 

Pros:
The patient’s data is well organized in form of charts. It keeps on updating itself with new features that makes it a robust software.
Cons:
The system is not very much secure.

The customer service is out of this world!

June 2021

Kathy

Partners in Wellness

Pros:
It has a very efficient billing module. We have not had any issues from day one. Their managers and customer service representatives make sure we feel heard.
Cons:
No issues. Updates are regular too.

Call us at

(661) 384-7070

Call us at

(661) 384-7070