Last Updated Nov 22, 2025

Overview

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Overall Rating

Based on 455 users reviews

3.9

Rating Distribution

Positive

73%

Neutral

20%

Negative

7%

Starting Price
Custom

Pros And Cons of athenaOne

Pros

  • Tailorable EHR platform allows customization to specific specialty needs

  • Automated workflows help reduce administrative burdens and improve efficiency

  • Telehealth services facilitate virtual care delivery

  • Communication and care tools improve patient relationships

  • Marketplace program connects with industry-leading partners

Cons

  • Initial training may be required

  • Limited customization options for a few advanced features

  • Dependency on reliable internet connectivity for cloud-based features

Frequently Asked Questions

The typical users of athena EHR system include healthcare facilities of all sizes across various specialties, including primary care, orthopedics, cardiology, and urgent care.

athena EMR is a cloud-based electronic health records software used in healthcare settings to manage patient information, clinical documentation, billing, and practice management.

Yes, athenahealth supports mobile devices.

athena health EMR is a cloud-based electronic health records software used in healthcare settings to manage patient information, clinical documentation, billing, and practice management.

Yes, EMR athena is designed with a user-friendly interface that is intuitive and easy to use for healthcare professionals.

athenahealth integrates with third-party applications through robust APIs, allowing developers to access patient data, automate workflows, and build custom solutions. Use cases include patient portals, billing systems, EHR integration, and telehealth platforms. Developers can find detailed documentation in the athenahealth API documentation.

Yes, athenahealth is HIPAA compliant, safeguarding patient data. This compliance is crucial for protecting sensitive health information and maintaining legal standards. Furthermore, athenahealth holds electronic healthcare network accreditation commission (EHNAC) certification. This certification demonstrates conformance with federal healthcare reform legislation, including HIPAA, HITECH/ARRA, ACA, and other applicable state laws.

athenahealth caters to smaller practices, emphasizing user-friendly interfaces and scalability through its cloud-based platform. In contrast, Epic EHR dominates the acute care hospital market, offering extensive customization options but requiring server-based deployment.

The software supports English and Spanish.

Yes, the platform offers API access.

athenahealth EMR reviews highlight the software’s ease of use, customizable templates, and integrated billing capabilities. Many athena EMR reviews highlight the platform's intuitive interface and efficient claims management, while some note that initial setup and learning curves can take time depending on practice size.

athena health pricing is typically based on a percentage of monthly collections rather than fixed fees. This model makes it cost-effective for small to mid-sized practices, though larger organizations may find subscription-based alternatives more predictable in cost structure.