Koncert: Pricing, Free Demo & Features

Name: Koncert
Rating: 4.4 (10 reviews)

Last Updated Sep 29, 2026

Key Takeaways

Generated from the text of customer reviews

Koncert is an AI-powered sales dialing and engagement platform for SDR, BDR, and outbound sales teams that depend heavily on phone outreach. Users often value its ease of use, fast onboarding, and ability to increase calling productivity, while some report occasional technical issues and integration challenges. Recently, Koncert launched Koncert Phone and AI Voice Agent to modernize its communication platform and offer better customer responsiveness.

Our Verdict

Koncert is suitable for B2B teams handling high-volume outbound calls. Its AI dialers, CRM integrations, and analytics support account executives, sales reps, managers, revenue operations, and remote sales teams. However, its pricing may feel less ideal for smaller businesses with limited sales budgets. We recommend it for outbound calling and sales productivity teams looking to grow in sales within the financial, healthcare, logistics, and manufacturing industries.

Overall Rating

Based on 10 users reviews

4.4

All Reviews

Rating Distribution

Positive

90%

Neutral

10%

Negative

Starting Price

Custom

Product Snapshot

Koncert Specifications

Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Predictive Dialing
Real-Time Dashboard
Voicemail And Callback Management
Speech Analytics
Cloud-Based Calling
Interactive Voice Response (IVR)

View All Specifications

What Is Koncert?

Koncert is a B2B sales engagement platform designed to help sales representatives reach more prospects without spending most of their day manually dialing phone numbers. Its AI dialing technology automatically works through prospect lists and identifies live answers. The system can filter voicemails, busy signals, fax tones, phone trees, and bad numbers before connecting representatives to prospects. The platform also includes caller ID health management, call recordings, analytics, and workflow automation.

What Is Koncert Best For?

Koncert is best known for its suite of sales dialers built for different outbound sales needs. Teams can choose from AI Parallel, AI Power, Agent-Assisted, and Click-to-Call dialers. These tools help reps make calls faster and connect with more prospects. Reps can also view CRM details when a prospect answers.

How Much Does Koncert Cost?

Koncert pricing may range from $6 to $99/user/month, depending on the selected dialer. This estimate is based on industry benchmarks for similar call center software, and actual pricing may vary. The software offers different plans, which include:

Melody (AI Flow Dialer with a single-line power dialer): Custom pricing
Symphony (AI Parallel Dialer with 1 to 4 lines): Custom pricing
Melody+ (AI Flow Dialer with a single-line power dialer and AI-powered objection detection, summary notes, and transcriptions): Custom pricing
Symphony+ (AI Parallel Dialer with 1 to 5 lines and AI-powered objection detection, summary notes, and transcriptions): Custom pricing

Besides the base subscription, users should also consider the following estimated potential expenses:

Implementation And Setup: $500–$2,500 (one-time)
Custom Integration: $1,000–$5,000+ (one-time)
Training And Onboarding: $300–$1,500 (one-time)
Add-ons: $10–$100+/user/month, depending on the selected add-ons, such as Koncert Phone, AI Voice Agent, AI PitchLab, Koncert Cadence, and Waterfall Data Enrichment

Reviewers generally see Koncert as reasonably priced, especially for sales teams that make a high volume of outbound calls. Several users mention good value for its AI-powered dialing features and improved productivity. However, the price may be too high for smaller teams that make fewer calls.

Disclaimer: The pricing is subject to change.

Koncert Integrations

This platform has integration arrangements with the following apps:

How Does Koncert Work?

Here's how sales teams can use Koncert to manage outbound calling:

Sign in to your Koncert account
Connect your CRM and choose the prospect list you want to call
Select a dialer, such as AI Flow or AI Parallel Dialer
Start calling and let Koncert automate the dialing process
Let AI filter out voicemails, busy lines, phone trees, and bad numbers
Use local caller IDs and monitor their reputation
Record and monitor calls so managers can coach sales reps
Save call details to your CRM and check reports to track team performance

Book a Koncert demo to see how its AI dialing workflow can support your sales team.

Who Is Koncert For?

Koncert can be used by businesses across industries such as:

SaaS and technology
Financial services
Healthcare
Logistics and transportation
Manufacturing
Staffing and recruiting

Koncert Use Cases

We have compiled a list of scenarios, based on user feedback and our analysis of Koncert’s features and capabilities, where this platform is a good fit for specific sales teams and businesses:

SDR Teams Managing High-Volume Cold Calling

Sales Development Representatives (SDRs) may spend a large part of their day manually dialing prospects and reaching voicemails or disconnected numbers. Koncert's AI Parallel Dialer calls multiple prospects simultaneously and filters out unsuccessful calls. Representatives are connected when a live prospect answers, helping them spend more time on conversations instead of repetitive dialing.

Healthcare Sales Teams Approaching Decision-Makers

Healthcare sales teams can use Koncert to reach practice managers, clinical operations teams, and administrators more efficiently. Koncert AI dialer filters IVRs, voicemails, busy signals, and fax tones, reducing time spent navigating phone systems. Local Presence and Caller ID Health can also help teams improve answer rates while protecting their calling reputation.

Logistics Teams Managing Outbound Sales

Logistics teams can use Koncert to make outbound calling easier and more organized. Teams can dial multiple prospects without calling several numbers for the same person at once. Waterfall Data Enrichment replaces missing or outdated contact details, while AI PitchLab lets reps practice with logistics-based buyer personas. Remote Coach, Virtual Salesfloor, and analytics also help managers train reps and track performance.

Financial Services Teams Reaching Decision-Makers

Banking, insurance, and fintech teams can use Koncert to reach executives and book more meetings. Quick Connect helps connect reps with prospects faster, while Local Presence uses numbers that match the prospect’s area code. Single- and multi-line AI dialers support both focused conversations and larger calling campaigns. The platform also supports TCPA-friendly workflows and is SOC 2-aligned.

SaaS Teams Testing New Markets and Sales Strategies

SaaS and technology teams can use Koncert to test different customer profiles, sales offers, and call scripts. The platform helps reps connect with more prospects and automatically logs call activity. Local Presence uses numbers that match prospect area codes to support more pickups, while analytics help managers see which sales approaches work best.

Is Koncert Right For You?

If your sales team makes many outbound calls, you might consider using Koncert to minimize the need to dial manually. Its AI Parallel Dialer and AI Flow Dialer assist representatives in navigating through prospect lists while filtering out voicemails, busy signals, bad numbers, and phone trees. The most significant advantage is when it's integrated with high-volume dialing, Caller ID management, CRM synchronization, coaching, and Sales analytics.

The software ensures that user data is kept safe and complies with GDPR and TCPA requirements. It is also SOC 2 certified for data security. Companies such as Cloud Sales Coach, Ninja Sales Dojo, USB Payment Processing, Atlas MKE, Stratus IP, GrowthGenie, Kennected, BAI Security, Balto, and Bradley-Morris (BMI) have all used Koncert for their sales and outbound calling efforts.

Still unsure whether Koncert software is right for your business? Connect with us at (661) 384-7070 for further guidance.

Koncert Features

AI Parallel Dialer

This feature helps sales reps connect with live prospects faster by calling multiple numbers at the same time. It uses AI to filter out voicemails and phone trees, so reps can focus on real conversations. Its low-latency technology also reduces connection delays, helping teams make more calls and book more meetings.

See How It Works

AI Flow Dialer

AI Flow Dialer provides single-line automated dialing. Instead of representatives manually dialing each number, the platform moves through prospects one at a time and handles common unsuccessful call outcomes. This gives representatives a more controlled dialing pace while reducing repetitive work.

See How It Works

Fully Managed Caller ID Health

Koncert monitors the health and reputation of outbound phone numbers. Its “Heat Map” helps teams identify caller IDs that may have problems, while the platform can quarantine or manage risky numbers. This can help teams reduce issues caused by outbound numbers being flagged as spam.

See How It Works

Remote Coach

Remote Coach allows sales managers to listen to representatives during live calls. Managers can privately provide advice using whisper functionality without the prospect hearing them. Recorded calls can also be reviewed later, making the feature useful for onboarding, training, and ongoing sales coaching.

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Remote Salesfloor

Remote Salesfloor creates a shared virtual calling environment for distributed sales teams. Representatives can participate in call blitzes and work alongside other team members even when they are not in the same office. Managers can also use the environment to monitor and support representatives.

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AI Voice Agent

Koncert’s AI Voice Agent answers inbound calls when sales reps are unavailable. It can have natural conversations with callers, check available times on a rep’s calendar, and book meetings automatically. The agent also sends calendar invites and follow-up emails, helping sales teams turn missed calls into potential sales opportunities.

See How It Works

AI PitchLab

This feature helps sales reps practice their pitches before speaking with real prospects. Reps can role-play with AI buyer personas, practice handling objections, and improve their messaging and tone. Teams can choose existing personas or create their own. It can also help new reps build confidence and get ready for sales calls faster.

See How It Works

Pros And Cons of Koncert

A quick look at Koncert's strengths and weaknesses to
help you decide if it's the right fit

Pros

AI Parallel Dialer connects reps with more live prospects
Quick Connect reduces lag when prospects answer calls
Local Presence helps improve call pickup rates
Caller ID Health helps reduce spam-flagged sales calls
Remote Coach supports live coaching during sales conversations
CRM integrations keep calling and prospect data connected

Cons

Advanced AI features may require some initial training
CRM integrations may require extra setup
Limited analytics depth may not meet advanced reporting needs

Koncert Pricing

An overview of Koncert pricing plans to help you
choose the best option for your team and budget.

Melody	Symphony	Melody+	Symphony+

AI Flow Dialer Single-Line Power Dialer 5×productivity Quick Connect Click To Call on the call list screen Analytics and Call History Integrations Fully Managed Caller ID reputation Automated Local Presence Voicemail Sequencing	Everything in Melody, plus: AI Parallel Dialer 1 to 4 lines 10×productivity	Everything in Symphony, plus: AI Flow Dialer Single-Line Power Dialer AI Objection Detection AI Summary Notes and Transcriptions	Everything in Melody+, plus: AI Parallel Dialer 1 to 5 lines AI Objection Detection AI Summary Notes and Transcriptions

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Koncert Reviews

Insights from real users on Koncert’s features,
performance, and overall experience.

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

Stars

60%

Stars

30%

Stars

10%

Stars

Share your experience

Anonymous

Small Business, 11-50 employees

5.0

August 2026

“fantastic for cold calling”

Pros

Running cold calls with this has been a big help. Adding contacts is simple and the whole calling workflow feels much smoother. Being able to trigger prompts and call specific agencies or selected groups of contacts directly is especially convenient. The initial setup was flawless too. I'd honestly rate that part a 10 out of 10. Overall, it has been very useful for me.

Cons

There's nothing I dislike about it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Consulting, 51-100 employees

2.0

August 2026

“audio lag hurts outreach”

Pros

It can move through calls pretty fast when its working properly especially when your pickup rate is low.

Cons

The audio delay is pretty frustrating. I've run into sound issues with multiple prospects and the lag has led to situations where they couldn't hear me and ended the call. Because of that, I've missed a number of chances to have valuable conversations with strong leads.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Accounting, 500+ employees

5.0

August 2026

“customizable workflow”

Pros

Having both the Cadence Program and the main Koncert page gives you flexibility to work in different ways and build a flow that fits your process.

Cons

It has a bit of a learning curve at first and I also wish email was available during the flow dialer stage.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 10 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Koncert offer an API?

Yes, Koncert provides API access.

What other apps does Koncert integrate with?

Koncert integrates with Salesforce, HubSpot, Salesloft, Outreach, Gong, and Apollo.

Who are the typical users of Koncert?

Typical users include account executives, inside and outbound sales teams, sales managers, revenue operations teams, and remote sales teams across SaaS and technology, financial services, healthcare, logistics, manufacturing, and staffing and recruiting.

What level of support does Koncert offer?

Koncert provides customer support via phone, email, and chat.

What language does Koncert support?

Koncert primarily supports English.

What types of pricing plans does Koncert offer?

Koncert price may range from $6 -$99/user/month. It offers four quote-based plans: Melody, Symphony, Melody+, and Symphony+. Get a detailed Koncert cost quote.

Does Koncert have a mobile app?

No, Koncert does not currently offer a dedicated mobile app.

Koncert

Key Takeaways

Our Verdict

Overall Rating

Rating Distribution

Starting Price

Custom

Product Snapshot

Koncert Specifications