Spiky.ai: Pricing, Free Demo & Features

Name: Spiky.ai
Rating: 4.8 (10 reviews)

Last Updated Oct 12, 2026

Overview

Spiky.ai helps teams turn meetings and sales calls into clear insights, summaries, and follow-ups. Its real-time coaching and CRM sync support consistent performance across conversations. While the interface may feel less refined to some users, the depth of analysis and automation makes it a practical choice for call-driven teams.

Overall Rating

Based on 10 users reviews

4.8

All Reviews

Rating Distribution

Positive

90%

Neutral

10%

Negative

Starting Price

$0

per user per month

Spiky.ai Specifications

Contact Center Software
Call Tracking Software
Call Recording Software
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
CRM Integration
Omnichannel Support
Predictive Dialing

View All Specifications

What Is Spiky.ai?

Spiky.ai is a cloud-based AI-powered conversation intelligence platform designed for call centers, sales teams, and customer success professionals. The software offers features such as real-time coaching, post-call insights, CRM integration, and actionable analytics. It helps teams capture, analyze, and optimize every call by providing guidance during live conversations and automating follow-up tasks.

By using Spiky.ai, call centers can improve agent performance, maintain consistency across interactions, and gain data-driven insights that enhance customer engagement and drive revenue growth.

Spiky.ai Pricing

Spiky.ai pricing depends on the following plans:

Free: $0/user/month (supports up to 10 meetings/user)
Plus: $18/user/month (supports up to 30 meetings/user)
Pro: $29/user/month (supports up to 30 meetings/user)
Premium: $49/user/month (supports unlimited meetings)
Enterprise: Custom pricing (supports unlimited meetings)

All paid plans offer a free trial with no credit card required so you can test Spiky.ai features, including real‑time coaching and analytics before committing. Request a custom Spiky.ai cost quote for your business.

Disclaimer: The pricing is subject to change.

Spiky.ai Integrations

Spiky.ai supports integration with multiple systems and platforms, such as:

Request a Spiky.ai demo to understand its features and potential compatibility.

Who Is Spiky.ai For?

Spiky.ai software serves the following:

Software development industry
Sales and revenue teams across industries
Customer success and support sectors
Professional services firms
B2B technology companies
Hybrid/remote work organizations
Enterprise‑level businesses with complex deal flows

Is Spiky.ai Right For You?

Are you looking for a conversation intelligence platform that turns every call into measurable insights and actionable outcomes? Spiky.ai helps call centers and sales teams improve coaching, reduce manual work, and surface critical patterns that drive pipeline progress and revenue. It also supports GDPR (General Data Protection Regulation) and KVKK (Personal Data Protection Law) compliance, ensuring personal data is handled according to EU privacy standards.

Spiky.ai maintains enterprise-grade security and scalability with SOC 2 Type II certification and ISO 27001 infrastructure backing.

Still not sure if Spiky is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Spiky.ai Features

Real-Time Coaching

Spiky.ai offers comprehensive guidance on mergers, acquisitions, and corporate structure. Its lawyers craft tailored legal strategies that align with long-term business objectives, ensuring compliance, mitigating risks, and driving successful deal outcomes for private enterprises, listed companies, and investment groups.

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Feedback Loop

The platform turns personalized feedback into actionable insights by highlighting strengths and areas for improvement. Teams can learn from detailed analysis, apply recommendations, and continuously enhance performance. This structured feedback ensures call center staff refine skills, strengthen communication, and achieve better outcomes across all interactions.

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Transcription And Summary

The software automatically generates precise transcriptions and concise summaries for every meeting. Teams can review important discussions, share information with stakeholders, and maintain alignment without manual effort. This ensures critical details are captured, improves follow-ups, and enhances collaboration across departments.

See How It Works

Action Items And Automation

Spiky creates AI-driven action items and automates follow-ups via email, Slack, CRM updates, and document syncs. Teams leave every meeting with a clear plan, reduce manual tasks, and accelerate decision-making. This enhances productivity, keeps pipelines moving, and allows staff to focus on selling.

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AI Assistant (Ask Scribe)

Spiky Scribe serves as an AI assistant, instantly answering questions and providing meeting insights. Users can access key points, clarify details, and make informed decisions in real time. This feature saves time, reduces uncertainty, and empowers agents to respond confidently during calls.

See How It Works

Pros And Cons of Spiky.ai

A quick look at Spiky.ai's strengths and weaknesses to
help you decide if it's the right fit

Pros

Improves deal visibility through actionable insights
Strengthens sales coaching with real-time guidance
Supports multilingual teams with strong language handling

Cons

Interface design feels less polished visually
Advanced filtering options feel limited

Spiky.ai Reviews

Insights from real users on Spiky.ai’s features,
performance, and overall experience.

Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

Stars

90%

Stars

10%

Stars

Share your experience

Manuel V.

Small Business, 11-50 employees

5.0

September 2026

“helpful call summaries”

Pros

Using it for sales call recording has been really useful because it takes care of note taking and gives me clear summaries after calls. It also helps a lot with follow ups and I really appreciate having full call transcripts available. Getting started with the tool was very simple from the beginning.

Cons

The downside for me is the turnaround time for the final report after a meeting ends since it can sometimes take as long as 40 minutes.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Erhan A.

Consulting, 11-50 employees

5.0

September 2026

“does a great job of recording meetings”

Pros

It does a really good job of recording meetings and tracking how effective they are and the summary reports make everything much easier to review afterward.

Cons

I honestly don't have any complaints about it. I'm able to use all of the features and processes exactly the way I want.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Joel B.

Small Business, 11-50 employees

5.0

August 2026

“accurate insights”

Pros

This has great multilingual capabilities and does a really good job of catching the right wording. We've used it and it keeps up with conversations in English and Swedish both. To me, it's absolutely worth it 100%.

Cons

Only con is that it needs a little time after the meeting ends to finish the transcript and generate the summary.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 10 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Spiky.ai have a mobile app?

Yes, Spiky.ai does have a mobile app, available on iOS devices.

Does Spiky.ai offer an API?

Yes, Spiky.ai provides API access.

What level of support does Spiky.ai offer?

Spiky.ai provides support via email and Help Center documentation.

Who are the typical users of Spiky.ai?

Spiky.ai serves software development, sales and revenue teams, customer success and support, professional services, B2B technology, hybrid/remote work organizations, and enterprise-level businesses.

What language does Spiky.ai support?

Spiky.ai supports English, Turkish, Deutsch, French, Spanish, and Arabic languages.

What types of pricing plans does Spiky.ai offer?

Spiky.ai offers five pricing plans: Free at $0/user/month, Plus at $18/user/month, Pro at $29/user/month, Premium at $49/user/month, and an Enterprise plan with custom pricing. Request a custom Spiky.ai price quotation.

What other apps does Spiky.ai integrate with?

Spiky.ai integrates with Salesforce, HubSpot, Pipedrive, Zoho CRM, Zoom, Microsoft Teams, Cisco Webex, and more.