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Overview
Spiky.ai helps teams turn meetings and sales calls into clear insights, summaries, and follow-ups. Its real-time coaching and CRM sync support consistent performance across conversations. While the interface may feel less refined to some users, the depth of analysis and automation makes it a practical choice for call-driven teams.
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Starting Price
$0
/user/month (Free plan)
Spiky.ai Specifications
Contact Center Software
Call Tracking Software
Call Recording Software
Interactive Voice Response (IVR)
What Is Spiky.ai?
Spiky.ai is a cloud-based AI-powered conversation intelligence platform designed for call centers, sales teams, and customer success professionals. The software offers features such as real-time coaching, post-call insights, CRM integration, and actionable analytics. It helps teams capture, analyze, and optimize every call by providing guidance during live conversations and automating follow-up tasks.
By using Spiky.ai, call centers can improve agent performance, maintain consistency across interactions, and gain data-driven insights that enhance customer engagement and drive revenue growth.
Spiky.ai Pricing
Spiky.ai pricing depends on the following plans:
- Free: $0/user/month (supports up to 10 meetings/user)
- Plus: $18/user/month (supports up to 30 meetings/user)
- Pro: $29/user/month (supports up to 30 meetings/user)
- Premium: $49/user/month (supports unlimited meetings)
- Enterprise: Custom pricing (supports unlimited meetings)
Disclaimer: The pricing is subject to change.
Spiky.ai Integrations
Spiky.ai supports integration with multiple systems and platforms, such as:
- Salesforce Engage Software
- HubSpot CRM Software
- Pipedrive CRM
- Zoho CRM Software
- Zoom
- Microsoft Teams
- Cisco Webex
Who Is Spiky.ai For?
Spiky.ai software serves the following:
- Software development industry
- Sales and revenue teams across industries
- Customer success and support sectors
- Professional services firms
- B2B technology companies
- Hybrid/remote work organizations
- Enterprise‑level businesses with complex deal flows
Is Spiky.ai Right For You?
Are you looking for a conversation intelligence platform that turns every call into measurable insights and actionable outcomes? Spiky.ai helps call centers and sales teams improve coaching, reduce manual work, and surface critical patterns that drive pipeline progress and revenue. It also supports GDPR (General Data Protection Regulation) and KVKK (Personal Data Protection Law) compliance, ensuring personal data is handled according to EU privacy standards.
Spiky.ai maintains enterprise-grade security and scalability with SOC 2 Type II certification and ISO 27001 infrastructure backing.
Still not sure if Spiky is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Spiky.ai Features
Spiky.ai offers comprehensive guidance on mergers, acquisitions, and corporate structure. Its lawyers craft tailored legal strategies that align with long-term business objectives, ensuring compliance, mitigating risks, and driving successful deal outcomes for private enterprises, listed companies, and investment groups.
The platform turns personalized feedback into actionable insights by highlighting strengths and areas for improvement. Teams can learn from detailed analysis, apply recommendations, and continuously enhance performance. This structured feedback ensures call center staff refine skills, strengthen communication, and achieve better outcomes across all interactions.
The software automatically generates precise transcriptions and concise summaries for every meeting. Teams can review important discussions, share information with stakeholders, and maintain alignment without manual effort. This ensures critical details are captured, improves follow-ups, and enhances collaboration across departments.
Spiky creates AI-driven action items and automates follow-ups via email, Slack, CRM updates, and document syncs. Teams leave every meeting with a clear plan, reduce manual tasks, and accelerate decision-making. This enhances productivity, keeps pipelines moving, and allows staff to focus on selling.
Spiky Scribe serves as an AI assistant, instantly answering questions and providing meeting insights. Users can access key points, clarify details, and make informed decisions in real time. This feature saves time, reduces uncertainty, and empowers agents to respond confidently during calls.
