Last Updated Dec 4, 2025

Key Takeaways

Generated from the text of customer reviews

CharmHealth EHR is a practice management software that is used by physicians, specialists, therapists, and front-desk staff across practices of all sizes. It serves primary care, urgent care, and specialty clinics well. Users highlight the ease of accessing all patient data in one system, while some note slow support response. Recently, CharmHealth launched AI Scribe, which automatically records and drafts clinical notes during patient visits.

Our Verdict

CharmHealth EHR is a reliable option for small to large clinics seeking a comprehensive, cloud-based solution. Multi-provider practices and specialty clinics benefit from its customizable workflows and integrated communication tools. Its scalable design allows practices to grow or adapt without changing platforms. We recommend Charm EHR for practices that need efficient patient management with strong virtual care support.

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Overall Rating

Based on 169 users reviews

4.3

Rating Distribution

Positive

83%

Neutral

12%

Negative

5%

Starting Price
$0

/month

Pros And Cons of CharmHealth EHR

Pros

  • Offers an intuitive interface that makes it easy for healthcare providers to navigate and use

  • The platform allows providers to create and customize their own templates

  • The EHR enables providers to securely communicate with other members of the care team through the built-in messaging system

  • It offers comprehensive decision support tools to enhance patient outcomes

  • Customer support team is responsive

Cons

  • The system can come with a higher subscription cost than other EHRs on the market

  • Some documentation templates could be improved, according to a Charm EHR review

  • Potential learning curve for new users

Frequently Asked Questions

If you’re interested in seeking a suitable Charm Health pricing plan for your practice, please reach out to our dedicated helpline representatives at the number provided at the top of the page.

Charm EHR is a fully HIPAA-compliant electronic medical records interface with powerful patient record security encryption.

Charm Personal Health Record (PHR) is a patient tracking portal feature offered by CharmHealth to make patient history-taking/documentation (both as a self-indulged and an assisted exercise) easier.

Charm Health supports the English language.

No, Charm EHR does not offer a free trial.

Charm EHR pricing plans are flexible and can be customized to suit your specific requirements. You can choose from the Free Plan, Encounter Plan ($0.50/encounter/month), or the Provider Plan ($200/provider/month). Contact us today to get a personalized Charm EHR cost quotation.

Charm EHR provides phone and email support options. It also offers onboarding and ongoing support through dedicated online training resources, customer success managers, and a help desk.

Yes, Charm is a cloud-based EHR.

Charm EHR helps health systems transition from a totally paper-based practice to a digital one. It helps users store and organize patient data more efficiently and utilizes features such as revenue cycle management to streamline billing workflows - all at a reasonable cost.

CharmHealth EHR helps practices of all sizes streamline workflows and improve patient care for physicians, specialists, urgent care centers, therapists, and mental health professionals.

Charm EHR integrates with third-party platforms such as Change Healthcare, DoctorConnect, Docere Systems, MDScripts, and LabCorp.

Yes, it does offer a mobile app for iOS and Android.

Yes, it does offer an API.