Centerpoint Connect

Centerpoint Connect

Claimed

Claimed

Last Updated

Overview

Centerpoint Connect replaces disconnected systems with a unified platform for CRM, proposals, and field coordination. While customization for other trades may be limited, roofing contractors benefit from its advanced features. If you want tools that reduce tech clutter and a team that’s ready to help, this software fits the bill.

Centerpoint Connect Specifications

  • Project Planning and Scheduling
  • Budget Management
  • Document Management
  • Bid Management

Centerpoint Connect Features

Sales And Estimating CRM

Centerpoint Connect provides a centralized sales management system where roofing contractors can track leads, manage opportunities, and create proposals all from a single screen. It captures customer information, property details, and project photos in real time, enabling sales teams to move prospects through the pipeline more efficiently.

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Service Work Order Management

The software delivers comprehensive service dispatch capabilities that allow contractors to assign work orders, track service requests, and coordinate crew schedules directly from mobile devices. Field technicians can check in and out of service calls, capture site photos, and update job status in real time, eliminating paperwork and reducing communication gaps.

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Production And Project Management

The platform enables project managers to monitor daily progress, assign tasks to crew members, and track project budgets as work unfolds in the field. Teams can capture progress photos, update completion percentages, and document materials used without leaving the job site.

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Client Portal Access

The software empowers customers with a secure online portal where they can view inspection reports, review proposals, track project progress, and access important documentation anytime. This transparency builds trust with clients while reducing the back-and-forth communication that typically delays approvals and payments.

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Pros And Cons of Centerpoint Connect

Pros

  • Enhanced visibility into leads and jobs

  • Fast, personalized support and training

  • Frequent improvements to tools and performance

Cons

  • Insufficient examples for sales team workflows

  • Limited flexibility for multi-crew scheduling

Centerpoint Connect Reviews

Total 15 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

33%

3

Stars

0%

2

Stars

7%

1

Stars

0%

Share your experience

T

Taylor

Accounting, 500+ employees

More than a year

5.0
March 2024

“incredibly fast help”

Pros

Support team is incredibly quick to connect with you and solve any problem that comes up.

Cons

You can only delete one contact from a customer's account at a time. It would be much nicer to be able to select multiple contacts at once instead of doing them one by one.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Brandon

Construction, 1-10 employees

More than a year

4.0
March 2024

“Great support!!”

Pros

Customer service was fantastic in helping us get everything set up, and the way it moves information from reports to work orders is seamless. It's all really good stuff!!

Cons

After switching from FCS and Jobba, everyone dreaded having to learn a third new system. It was a tough transition.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

B

Brandy

Construction, 11-50 employees

More than a year

5.0
January 2024

“Daily essential, no complaints”

Pros

I love Centerpoint Connect. I use it daily in our service department and it simplifies everything. From scheduling and dispatching to tracking past repairs and sending estimates for new ones, it has completely improved how we operate and you can definitely see the positive impact on our bottom line.

Cons

Don't have any real complaints. They're always improving the service, they're very open to feedback and they do a great job implementing customer suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Centerpoint Connect offer an API?

Yes, it provides API access.

Does Centerpoint Connect offer a mobile app?

Yes, it offers both iOS and android mobile apps.

What languages does Centerpoint Connect support?

The platform supports the English language.

What other apps does Centerpoint Connect integrate with?

It integrates with various third-party tools, such as Acumatica, QuickBooks, Spectrum, Gmail, Google Sheets, and HubSpot.

What level of support does Centerpoint Connect offer?

Centerpoint Connect offers support via phone and email.

What type of pricing plan does Centerpoint Connect offer?

Centerpoint Connect price plan is modular, including SELL IT ($1,999), SERVICE IT ($999), PRODUCE IT ($999), SCALE IT ($7,499), and ENTERPRISE (custom pricing). Monthly user fees are charged at $40 per Field User and $80 per Admin User. Get in touch for a personalized Centerpoint Connect pricing plan based on your business’s specific needs!

Who are the typical users of Centerpoint Connect?

Centerpoint Connect features are suitable for businesses operating in the construction industry.