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Overview

ThermoGrid is a results-driven field service management platform built for HVAC, plumbing, electrical, and service contractors. Paired with RISE Coaching, it combines software and consulting to streamline scheduling, dispatch, invoicing, and KPIs while giving owners visibility into targets that maximize growth and profitability.

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Overall Rating

Based on 25 users reviews

4

Rating Distribution

Positive

80%

Neutral

12%

Negative

8%

Starting Price
Custom

ThermoGrid Specifications

Project Planning and Scheduling

Budget Management

Resource Allocation

Document Management

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ThermoGrid CRM is an all-in-one software platform designed specifically for HVAC, plumbing, electrical, pest control, and other field service companies. Built by contractors for contractors, ThermoGrid goes beyond scheduling and dispatching—it delivers complete visibility into operations, costs, and profitability.

With ThermoGrid, businesses can:

  • Streamline daily operations with integrated scheduling, dispatch, invoicing, estimating, and customer management.

  • Automate financials through QuickBooks integration, price books, margin tracking, and deferred revenue management.

  • Track performance in real time with dashboards that capture KPIs, targets, and profitability metrics across departments.

  • Enhance customer experience through built-in communications, review management, and financing integrations.

What makes ThermoGrid unique is its partnership with RISE Coaching & Consulting. Together, ThermoGrid and RISE offer a results-oriented blend of consulting and software—not only managing day-to-day operations but also training and guiding companies to hit growth and profitability goals. Business owners gain visibility into the numbers that matter, while their teams get structured tools and coaching to improve sales, service, and efficiency.

Bottom line: ThermoGrid isn’t just software—it’s a growth system that gives contractors the data, accountability, and support they need to maximize revenue, reduce inefficiencies, and scale profitably.

ThermoGrid Features

Scheduling & Dispatching Easily assign jobs, optimize routes, and manage technician schedules in real time to reduce downtime and maximize billable hours. Training & Consulting (RISE Coaching) Gain access to proven training programs and consulting that align with your ThermoGrid data to improve sales, service, and operations.

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Create, track, and manage work orders from start to finish with full visibility for office staff and technicians.

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Build professional, accurate estimates and proposals using customizable templates and integrated product/price books.

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Generate invoices instantly in the field or office, accept credit cards, ACH, or financing, and sync automatically with QuickBooks.

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Standardize pricing for labor, parts, and services while tracking costs and margins to protect profitability on every job

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KPIs & Reporting Monitor key performance indicators with real-time dashboards that track sales, service efficiency, revenue, and growth targets. Integration with QuickBooks Sync invoices, payments, COGS, and accounts seamlessly with QuickBooks (QBD & QBO)for accurate and simplified accounting. Role-Based Dashboards & User Permissions Assign user roles, set permissions, and give each team member the tools and visibility they need to succeed.

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Automate recurring service contracts with deferred revenue recognition, renewal tracking, and built-in reminders.

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Centralize customer history, communications, and preferences to deliver better service and improve retention.

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Enable technicians to access schedules, job details, estimates, and invoices in the field—streamlined for iOS and Android.

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Inventory & Equipment Tracking Track materials, equipment, and parts usage to prevent over-ordering, improve accountability, and reduce trips to suppliers. Financing & Payment Options Offer financing solutions and flexible payment methods directly within the platform to close more sales. Review & Reputation Management Automate review requests and manage customer feedback to improve online reputation and win more referrals.

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ThermoGrid Reviews

Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

32%

3

Stars

4%

2

Stars

8%

1

Stars

8%

Share your experience

R

Ronni

Machinery, 1-10 employees

More than a year

5.0
June 2023

Customer team is amazing and always very helpful

Pros

The ease of dispatch and scheduling and the improvements made in customer loading when looking them up.

Cons

Techs complain that it takes too long to upload photos in the field. Also, we can't search by keywords like blower motor to find all customers who had blower motors installed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Construction, 1-10 employees

Less than 6 months

5.0
June 2023

Still in the trail phase

Pros

I love the initial features of the program. The staff has been wonderful so far. Support has been better than average. We'll update the review once we've been using this platform in the field for 2-3 months.

Cons

There's a slight discrepancy between sales (what you receive) and implementation (what it does). This is understandable and hasn't changed my decision to keep using TG.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Alyssa

Construction, 11-50 employees

Less than a year

5.0
May 2023

Review

Pros

Dispatching calendar, job history, and email invoices quickly. The team was very helpful in explaining the new workflow management for each user and how we can start customizing our roles within the company.

Cons

The syncing with QB online is quite bad. I'm not sure if it's QB or Thermogrid, but our apostrophes don't transfer correctly, and QB creates numbers behind every customer, making every customer a parent with their address as a sub-customer. It seems like too much of the same data and doesn't sync cleanly. Also, I don't like that a company name shows "No Client" because there is no first or last name in the account lines. It then syncs to QB without including the Company Name, which seems weird.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

ThermoGrid is an all-in-one field service management software built specifically for HVAC, plumbing, electrical, and other home service companies. It combines scheduling, dispatching, invoicing, flat-rate pricing, inventory, and CRM into one seamless platform.

Technicians can use ThermoGrid’s mobile app & web app to access job details, upload photos, collect signatures, generate invoices, offer financing, and process payments right from the field — even without cell service.

Absolutely. ThermoGrid tracks every cost and KPI — from labor and materials to conversion rates and technician efficiency — giving owners insight to improve margins and make data-driven decisions that boost profitability.

Yes. ThermoGrid integrates seamlessly with QuickBooks, ensuring accurate financial reporting, class tracking, and automatic syncing of invoices, payments, and deferred revenue for maintenance agreements.

Yes. ThermoGrid includes a Flat-Rate Pricing Wizard that automates accurate job pricing based on real costs, ensuring consistency, transparency, and profitability across all service calls.

ThermoGrid stands out by offering built-in business coaching through RISE Consulting, advanced KPI tracking, flat-rate pricing automation, and role-specific dashboards that help teams hit growth and profit targets — not just manage day-to-day operations.

ThermoGrid includes guided onboarding, live training, and ongoing support from U.S.-based experts. RISE Coaching also offers advanced business and leadership training to help owners scale sustainably.

ThermoGrid pricing is based on the number of users and features required. Fees range from $99/month - $10,000/month. Contact the ThermoGrid team for a personalized demo and quote tailored to your company’s goals.

ThermoGrid is designed for residential and commercial service contractors — including HVAC, plumbing, electrical, pest control, and other field service type companies — who want to improve operational efficiency, visibility, and profitability.

Yes. ThermoGrid is fully customizable — from forms, workflows, and reports to service categories and pricing structures — to fit your company’s exact needs.