Last Updated
Overview
ABM Loyalty empowers businesses to build stronger customer relationships through personalized rewards and multi-channel loyalty tools. Although setup takes time occasionally, it rewards users with gamified promotions and increased engagement. It’s designed for retail, hospitality, and many other industries, making it the key to creating consistently memorable, loyalty-driven customer experiences.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
abm loyalty Specifications
- Contact Management
- Customer Communication Tracking
- Customer Segmentation
- Mobile CRM
What Is ABM Loyalty?
ABM Loyalty is designed for customer-focused industries, such as retail, restaurants, and pharmacies. It enables businesses to increase customer retention, personalize engagement, and drive repeat purchases using structured promotions, loyalty points, and insightful analytics. It offers mobile apps, messaging platforms, and CRM systems, making it suitable for brands seeking Omnichannel growth. It also allows teams to benefit from smart segmentation, campaign flexibility, and unified dashboards to monitor success across every location, making loyalty management more powerful and data-driven than ever.
ABM Loyalty Pricing
ABM Loyalty Integrations
Who Is ABM Loyalty For?
ABM Loyalty software is designed for a wide range of customer-focused industries, particularly in the retail and service sectors. According to its official website, it is ideal for:
- Food stores and supermarkets
- Pharmacies and drugstores
- Electronics stores
- Fashion and apparel retailers
- DIY and home improvement stores
- Toy stores
- Personal care and household goods stores
Is ABM Loyalty Right For You?
ABM Loyalty aligns perfectly if you run a retail or service-based business and want to boost customer retention through customized rewards, easy-to-use tools, and smooth multi-channel engagement. It’s suitable for industries like food, fashion, pharmacies, and electronics. If you value data-driven insights and flexible loyalty programs, then ABM Loyalty is the one to boost your customer relationships.
Still in doubt about whether ABM Loyalty is the right option for your business? Call (661) 384-7070 to speak with our professional support team for further guidance.
abm loyalty Features
CRM System
This feature helps users store customer data like purchase history and preferences. It makes it easier to personalize offers, track loyalty, and manage relationships across channels via one easy-to-access place.
Marketing Tools
Marketing Tools enable users to build engaging campaigns with bonuses, discounts, and rewards. It helps attract, retain, and delight customers by delivering personalized offers across multiple platforms.
Coupon Mechanics
This feature allows users to create, share, and control coupons with rules for timing, usage, and audience. It supports both digital and printed formats, making promotions more flexible and effective.
Communication Tools
ABM Loyalty features multiple communication tools, empowering users to reach customers through email, SMS, chatbots, etc. It helps deliver the right message at the right time, keeping strong engagement across all channels.
Triggers
Triggers enable users to send auto messages or offers based on customer actions like birthdays or purchases. It ensures timely engagement, keeping your brand at the forefront for your customers.
Analytics
Analytics provides users with easy-to-read reports on campaigns and customer behavior. It assists in tracking what’s working, improving future promotions, and making sound decisions using real-time data.
Pros And Cons of abm loyalty
Pros
Offers bonuses, discounts, coupons, and gamified promotions
Boosts repeat visits and overall customer engagement
Provides detailed reporting and RFM analysis tools
Cons
Setup and full integration take a considerable amount of time
Advanced rules may need training to configure for some users
abm loyalty Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Retail, 11-50 employees
Less than 6 months
“Great potential for loyalty program operations”
Pros
Everything about it is great be it fast processing speeds, campaign management or analytics adjustments.
Cons
A longer order of upgrades results in extended wait times for some important updates is quite annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than a year
“powers our "LOTOK Family" customer program”
Pros
This is a cloud based CRM system designed to manage the rewards program and its settings. The website was developed and integrated with the participant's personal account in the Loyalty program on www.lotok.ua. The participants tool is a plastic card that includes both EAN 13 barcodes and a QR code. There is also a mobile app and wallet available for iOS and Android. It integrates with the iBox self-service terminal network providing a single omni-channel solution for accurate data collection and communication with program participants. Also it integrates with cash software which I like most about it.
Cons
In the past our stores offered discounts to customers but this approach was not profitable for our retail chain. So ABM Loyalty which is a bonus-based loyalty program was a bit challenging for us to adapt to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does ABM Loyalty offer an API?
Yes, ABM Loyalty offers an API.
What types of pricing plans does ABM Loyalty offer?
ABM Loyalty cost is custom-based according to the specific customer requirements. Contact us to know more about its pricing structure.
What level of support does ABM Loyalty offer?
ABM Loyalty offers phone, email, online form, and knowledge base support.
Does ABM Loyalty have a mobile app?
The software doesn’t release a universal app; each retailer gets a custom-branded version.
What other apps does ABM Loyalty integrate with?
The software’s integration details are not mentioned on its official website. The ABM Loyalty demo can provide information about its integration.
What language does ABM Loyalty support?
ABM Loyalty supports English, Russian, Ukrainian, and Uzbek languages.
Who are the typical users of ABM Loyalty?
Typical users of ABM Loyalty include DIY and home improvement stores, fashion and apparel retailers, toy stores, electronics stores, pharmacies and drugstores, food stores and supermarkets, as well as personal care and household goods stores.