Amphis Customer
Last Updated
Overview
Amphis Customer organizes contacts, appointments, job sheets, and invoices for diverse businesses. While the platform’s mobile access requires remote desktop or VPN, lacking standard mobile interfaces, it integrates with Microsoft Outlook and Word and supports SMS messaging.
Amphis Customer Specifications
- Contact Management
- Email Integration
- Customer Communication Tracking
- Document Management
Amphis Customer Features
Data and Document Sharing
Amphis Customer supports sharing data and document files between multiple workstations over a network by pointing each PC to a shared folder or SQL Server database. This setup ensures user configuration and document libraries remain synchronized across installations.
Custom Fields
The software allows creation of custom fields to store data specific to each business, catering to B2B, B2C, charities, and other sectors. Its custom tabs and renamed fields enable customized data capture to suit organizational needs.
Custom Reports
The platform enables generation of both built-in and user-defined reports, offering numerous pre-configured examples such as renewal reminders and contract expiry lists. Its reports can be customized with custom fields and filters to address specific business requirements.
Contact Management
The system helps users store and organize their contact details. It supports Outlook integration for dragging and dropping email, task, and appointment items into customer records. The platform also logs each interaction in the customer's history, enabling comprehensive tracking.
Pros And Cons of Amphis Customer
Pros
It enables quick creation of quotes, invoices, letters, and reminders
The software’s drag-and-drop email archiving from Outlook integrates customer communications smoothly
The platform supports bulk SMS messaging via Twilio and automated payment reminders
The system facilitates multi-user functionality through shared folders or SQL Server for team access
Cons
Its mobile access requires remote desktop or VPN, lacking standard mobile interfaces
The platform ceased trading in February 2019, halting future updates
Amphis Customer Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Information Technology and Services, 11-50 employees
Less than a year
“Helps me understand user's problems”
Pros
The system is easy to use and has a really good design. Its pretty adaptable and makes it easy for me to understand the user's issue quickly and solve it based on that. I would say its a really decent software.
Cons
The customer support could be better. It gets hard to resolve issues on your own if there is no proper assistance. However overall its a good system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Amphis Customer has a mobile app?
No, Amphis Customer does not offer a mobile app.
What types of pricing plans does Amphis Customer offer?
Amphis Customer cost depends on the needs of a user. It offers a Basic Plan that provides customized pricing. Future customers can analyze Amphis Customer pricing to get the ideal package.
Who are the typical users of Amphis Customer?
The typical users of Amphis Customer include Service Businesses, Recruitment Businesses, Cleaning Businesses, Plumbers, Alarm Security Installers, Double Glazing Businesses, Plumbing and Heating Engineers, and more.
What level of support does Amphis Customer offer?
Amphis Customer offers support through Quick Guides, FAQs, and Contact.
Does Amphis Customer offers an API?
No, Amphis Customer does not offer an API.
What other apps does Amphis Customer integrates with?
Amphis Customer integrates with third-party apps such as Microsoft Outlook, Microsoft Word, Twilio SMS, VoIP SIP phones, and Skype.
What language does Amphis Customer support?
Amphis Customer supports English language only.